AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

Mortgage Box

5/5 RATING BASED ON 244 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Mortgage Box

Customer Reviews for:
Mortgage Box

04 Dec 2023
bradg100
Will & team have helped us with Mortages & Refinances over the years , always a good experience. Thank you!
28 Nov 2023
sarahk667
Will, Wayne and Sarah from the mortgage box are amazing! Could not recommend enough, from start to finish they were always more than helpful! Always clearly explaining the process and the next steps that were needed! Very prompt to reply to phone calls and emails! We are self employed which made the process a little more difficult, but they always kept the process very positive and were always very calm and encouraging when we were a little anxious! We can’t thank them enough! Would recommend these guys any day of the week! And thanks again so much
28 Nov 2023
juan-307
Thanks to the Mortgage Box team, Will, Jenny and Sarah for working to achieve our first home. A recognition of its energy, its experience and its great and constant communication. Thank you! Lina & Juan.
28 Nov 2023
robertd335
Will and his team have assisted us with our mortgages for seven years and have never failed to impress with their level of knowledge, advice and their ability to get us the best deal available. Thank you again for all you help.
08 Nov 2023
lina-m946
Big thanks to the team, your support and assistance in every step of our first home project was amazing! A very dedicated, professional and passioned team members help our finance decision easy to make, thanks to the clear and accurate offers provided. The most efficient service and very friendly staff. Highly recommended!
30 Oct 2023
matthew-a135
Rocky and Sarah are both very professional, efficient and helpful, making the finance process easy and fast.
18 Oct 2023
schon-h
Highly recommend the team at Mortgage Box. Will, Jenny and Sarah were all amazing in supporting us to get our first home. Their communication throughout the whole process was outstanding and we couldn’t have asked for anything more.
16 Oct 2023
anitac484
Very responsive and understanding
03 Oct 2023
brooka25
Will and his team have been assisting us with our finances for over 10 years, and I have no hesitation in recommending Mortgage Box, their service is always first class. Keep up the great work Will!
25 Sep 2023
john-b183
Will and the team provide 5-star personalised service. The Mortgage Box team is always there to provide answers and solutions to navigate your way through what can be a challenging process.
22 Sep 2023
malcolme582
Wayne Hamilton from mortgage box was amazing as our mortgage broker, always making time to explain details of the process and products at anytime of day! He made our first home purchase very stress free giving us piece of mind from start to finish. Communication was clear through phone calls rather than just email. Couldn’t recommend more!
22 Sep 2023
lyn-m
Excellent service from end to end. We've used Mortgage Box twice and both times have been fantastic. They take care of all the guesswork. There is no stress in getting a home loan and refinancing. See you in a couple of years to do this again.
11 Sep 2023
conorh590
Once again, the team were incredibly responsive and patient. A huge thanks for managing a complex solution with the highest of professional standards.
11 Sep 2023
donald-h758
Will and his team helped us from start to finish. Nothing was to much hassle and I have no hesitation in recomending them. Thank you all.
07 Sep 2023
pramodk420
I am a first home buyer and Will, Wayne, and Sarah have helped me through out the process and make things really easy for from the start to the end. I will recommend Will's and his team service to anyone without a doubt! Really satisfied with their service.
07 Sep 2023
melanie-f206
OMG Highly recommend this team, the whole process they help amazingly & make it so easy, Rocky has been great in explaining everything & always there to help even with a phone call, would definitely use these guys, so professional.
06 Sep 2023
kerry-g222
Amazing service. Will, Jenny and the team went above and beyond to ensure we got the best structure loan for our situation. They continued to chase the bank and ensured that all the requirements were met for a smooth and hassle free settlement. Highly recommend to anyone looking for a mortgage broker.
05 Sep 2023
seanh490
Awesome service and highly recommend. The paperwork and financial health check was tough, but Will and Wayne worked their magic to get us into our loan. Advice was blunt (what we needed to hear) and they worked their magic to get us the right loan. Will recommend to other family members!
31 Aug 2023
nathanp24
Will and his team have been awesome from start to finish, always easy to communicate with and they got the mortgage approval over the line in record time. Highly recommend using their services.
23 Aug 2023
mikaela-c
Will and Wayne assisted me with buying my first home, and I cannot recommend them both enough! They provided exceptional customer service and were always available to answer any questions I had. Buying my first home seemed scary at first, but with their help it wasn't scary at all!
23 Aug 2023
jasons817
Will, Wayne and Sarah have hit it out of the park again. Have been using Mortgage Box's services since my first mortgage in 2005 and they have never failed to deliver. We have just settled on another investment property and we couldn't be happier with level of dedication and expertise from the team. Thanks again Mortgage Box
17 Aug 2023
pbb
Great service throughout the process from Will & his team, resulting in the optimal outcome smoothly & efficiently. Highly recommended.
25 Jul 2023
ciara-m
I wish I could give Will, Sarah and Jenny 10 stars ! Absolutely wonderful experience with Will and and his fabulous team. From start to finish seamless, stress free, superb communication and knowledge. They go beyond the call of duty to help you and guide you through the process with an amazing result . Cannot recommend Will and his team enough . Big thank you Will , Sarah and Jenny.
19 Jul 2023
tinak818
We cannot recommend Will & his team enough. Every time we have needed financial advice & assistance they have been there every step of the way.
17 Jul 2023
shahab-i
Will and his team have been very helpful. They did an awesome job with my loan application. Will has always been available and willing to call and answer my questions. Will not only got a successful outcome for my home loan, he later helped me with my personal loan application which I lodged via a different broker months later. He kindly helped me with that personal loan even though he was not receiving any benefit or interest from that application. I highly recommend Will and team.
17 Jul 2023
christo-f
We have been working with Will and Jenny at Mortgage Box for a number of years now and their service is always excellent. It is a pleasure to work with the team and they are always willing to assist to make the process as seamless as possible. We would definitely recommend Mortgage Box.
13 Jul 2023
samantha-s432
Mortgage Box makes it so easy and provides Amazing support through the process of us refinancing, thank you to the whole team ! Especially Will.
04 Jul 2023
evae780
Thank you for helping us along our property journey. Wayne is always happy to help, professional and patient with all of our questions. I feel confident that we are getting a great deal when Wayne is part of the negotiations. I recommend Wayne to all our friends.
03 Jul 2023
benw165
My mortgage broker Rocky was the right person for the job hands down. With knowledge like an enclopedia and promptness of a butler, I felt assured and undelayed through the whole process. Rocky conclusively explained my options and let me know, and always made me feel, the big decisions were always up to me (never any pressure). Cannot recommend Mortgage Box enough
28 Jun 2023
annette-r122
Will, Jenny and the team at Mortgage Box have assisted us with our loans for a number of years and their service is always excellent. They are always willing to assist and go above and beyond to ensure everything runs smoothly. Nothing is too much trouble for them and they take the stress out of dealing with the banks and documentation. We would definitely recommend Mortgage Box.
23 Jun 2023
deni-m
Mortgage Box was great in our property purchase! Would use again and highly recommend. Will and Wayne are very patient and thorough in answering all our questions. Really great customer service and communication - it goes along way!
19 Jun 2023
18eb9559
Will and Wayne have been helpful every step of the way. Both of them have been informative and supportive. We truly appreciate their assistance and would highly recommend them.
05 Jun 2023
robo93
I have had the pleasure of dealing with Will & the team at Mortgage Box many times over the last 10 years & I can not rate them highly enough. Excellent experience every time with my home loans & car loans. Thanks so much!
30 May 2023
gurus246
I was impressed with the level of professionalism shown by Will & Wayne and his team and also knowledge of the best product for me. This is the second finance sorted and it was very easy process with them. Highly recommend them to anyone. They will only work in your best interest all the time. The good thing is they listen to your needs and then tailor the product accordingly. Thanks Will and Wayne. Keep up the good work.
30 May 2023
bradh310
I've been dealing with Will and Mortgage Box for over 17 years, in this time they've advised and assisted me and my family to purchase and refinance homes as well as personal loans to our benefit many times over this period. Every time is easy and a pleasure knowing we are in good hands. I have no reservations recommending Mortgage Box to any who are looking for financial advice and assistance whether they be a first home buyer or investor looking to grow their portfolio.
09 May 2023
timothyb904
Excellent service. Rocky is very knowledgeable and will always get you the best deal. Highly recommended.
20 Apr 2023
benj511
Very thankful for Wayne from Mortgage Box who has helped us a few years ago get our first home loan and last month helped us refinance. While we still got an interest rate hit, we are in a much better position compared to if we stayed with our our previous lender. Wayne went above and beyond to get us the best deal he could, thank you!
03 Apr 2023
ange-465
What a great experience we've had with Rocky, very professional, great communication, honest, helpful, straight up from the first meeting and he explains everything so it is easy to understand what's happening with what, when, how! Best Mortgage Broker ever and we are so glad our real estate Agent recommended him to us, we would totally recommend Rocky 1000% to anyone looking for a mortgage broker, you will not be disappointed!!!!
30 Mar 2023
luke-766
Rocky was absolutely unreal throughout the whole loan application process for our new house. Every step of the way he was available and happy to assist and explain any of the myriad things that a first home buyer needs to know. Can whole heartedly recommend using him as a broker.
30 Mar 2023
ian-b774
Great to deal with and made everything easy to understand.
20 Mar 2023
lachlan-b
Can't recommend these guys enough - super easy to work with
14 Mar 2023
2298556a
Amazing experience. Will and the team helped me get my car finance within a matter of days! Great communication, fast & efficient I highly recommend Mortgage box! Thank you so much.
14 Mar 2023
chris-b185
Highly recommended! Rocky and his team are fantastic.
14 Mar 2023
jot682
From the start Will and the team at Mortgage Box were outstanding. Everything I needed to know was provided without delay and they kept in touch throughout the process. I would highly recommend them for anyone looking at buying or refinancing a property. Thank you for the great service and support.
14 Mar 2023
kathrynt353 from Yeerongpilly
Would recommend Mortgage Box to anyone looking for a broker, with no doubt at all. Will and Wayne were great from the get go for broking a bank for my new property and refinancing my investment. Super responsive - always, and went out of their way at times. Thanks Will and Wayne, see you for the next property :)
14 Mar 2023
hollym449
A thorough and positive process which resulted in great savings for us. Friendly and professional team at Mortgage box
09 Mar 2023
guya855
Set up our initial mortgage with Mortgage Box and have recently refinanced with them. Couldn't recommend Will and Wayne more highly. The process was stress free, streamlined and very quick. Communication was first class, answering all of our many queries without hesitation and made the whole process as enjoyable as refinancing can be!
02 Feb 2023
cameron-h155
Wayne was very helpful from the start. Did everything he could to get us refinanced. Excellent communication and service. Wonderful to work with and very thankful to have been introduced to him. Highly recommend Wayne and service Mortgage Box provides.
02 Feb 2023
terris93
Will and his team are fantastic. They find the best loan for your situation, look at how things can be reviewed in the future. I can't thank them enough for the work they have done with me for my mortgages.
20 Jan 2023
andrej-l
Will and Wayne managed my refinance it went smoothly and they were happy to help with anything I asked. Highly recommend their service
12 Jan 2023
sammy-r25
Will has immense knowledge of the mortgage industry and my family would refer him to anyone and everyone! He was patient, responsive, reliable and kept us updated throughout the entire process. The level of care, attention to detail, and professionalism demonstrated by Will and the team at Mortgage Box far surpassed our expectations. We really appreciated Will’s honesty and transparency throughout the mortgage refinancing process. His team stayed on top of every detail and were there for us every step of the way to answer any questions and guide us along the way. We highly recommend Will and the Mortgage Box team
12 Jan 2023
dave-b549
Will and Wayne couldn't have made securing a mortgage any easier. I had complete confidence that they had my best interests first and foremost and wouldn't hesitate in recommending them or using them again.
12 Jan 2023
loulette-r
Very helpful, professional and accomodating. Advice and help through out the process are painless and easy. More power!
12 Jan 2023
brian-l100
Will and his team delivered me a very prompt, professional and clear service, enabling a fast completion of the property purchase. Many thanks Will and team!
12 Jan 2023
michael-josefskij
Will and the team at Mortgage Box are amazing at getting the deal done.
12 Jan 2023
matilda-g15
Will and his team of professionals are fast, efficient and found the best home loan that suited me! Will handled all the paperwork, explained everything to me, gave me a spreadsheet with the breakdown of costs and helped me get everything in place. Highly highly recommend!
12 Jan 2023
hien-n
I highly recommend Rocky for any mortgage needs. From start to finish, he was extremely professional and timely in his communication and actions. He was also very easy to talk to and made the process of obtaining finance simple and stress-free. It was also very easy to contact him with any questions or concerns, and he always responded promptly. Overall, Rocky provided excellent service and I would not hesitate to work with him again in the future.
16 Dec 2022
glynn-m
1st time using a broker, I simply googled best mortgage broker in Qld....well google was on the money. From initial contact to the finalised loan, everything was incredibly easy, timely and the whole team very helpful. I highly recommend
16 Dec 2022
sarahs192
Rocky provided exceptional service from start to finish. He is an excellent guide throughout the entire mortgage process and extremely knowledgeable, prompt and professional.
13 Dec 2022
darylp592
Rocky and his team at Mortgage Box have been incredibly detailed and diligent in getting our loans refinanced on our investment properties with a better interest rate and more flexible loan. I highly recommend Rocky to any person(s) needing to refinance their mortgages and investment loans. You will not only be satisfied with your loan products, but you will be incredibly happy with their service to you. Do yourself a favor and contact Rocky today.
09 Dec 2022
deed588
We highly recommend Will and Mortgage box, The knowledge and ease of process during our past 3 mortgage refinancing has been fantastic.
01 Dec 2022
martine466
Absolutely fantastic to deal with. Always so quick and prompt. We had no idea what we were doing going into this but Will and the team helped us through every step of the way.
28 Nov 2022
stefan-k471
Rocky is really great to work with..
21 Nov 2022
lachlan-h197
Will and his team are absolutely amazing. They pushed through a complicated and time-stressed job to achieve an outcome which perfectly fit my needs. Removed the stress of DIY and provided me with better rates than what i would have been able to get by myself. 10/10
07 Nov 2022
kylee-r
Right from the get go, Will was helpful, informative and reliable. Will and Wayne were excellent at keeping us in the loop at all times and their process so easy to get info to them. I wouldn’t hesitate to recommend Mortgage Box to anyone who is looking to refinance or purchase property. Thanks so much to the Team! We will definitely share their info with anyone and everyone.
28 Oct 2022
evaj682
Great service from the team. Always a pleasure to deal with.
21 Oct 2022
kay-r
I think my husband and I have been clients of Mortgage Box and Will for some 10+ years and had multiple dealings of properties.very reliable, professional, knowledgeable and understanding of our requirements past present and future.
21 Oct 2022
rochelle-135
Simply excellent. Thanks Will and team! You guys do an amazing job. Thank you so much for your support over the years. Through thick and thin.
21 Oct 2022
pennyc850
I have accessed Will's services for over 20 years now and will continue to do so into the future. He and his team at Mortgage Box provided the personal attention required for all my refinancing needs, ensuring the best deal and outcome.
18 Oct 2022
mikala-b
My partner and I recently contacted Mortgage Box to obtain finance to purchase a new home. After a google search we reached out to the team and were very quickly contacted by Will to both introduce himself and explain the services that Mortgage Box could provide us. From discussing our financial needs with Will and providing the information he required to assess our situation to applying for finance, everything has been an absolute breeze. We were amazed at just how quickly the team were able to obtain an approval on our mortgage and just how easy the whole process has felt when buying a house can be confusing and stressful. Will is extremely knowledgeable, professional, and is absolutely dedicated to looking after his clients. We are so happy that we appointed Mortgage Box, and would 100% recommend their services. Thank you Will and your outstanding team, we look forward to working with you again on our next purchase.
05 Oct 2022
paulineb841
Very professional and prompt. Will guided me through my first property purchase with great support and consistent communication. The experience was made very easy.
03 Oct 2022
reneek41
Rocky from Mortgage Box was the perfect choice to help step us through the process of purchasing our first home. His thorough explanations, patience and drop of the hat availability even out of business hours was second to none. He made the process so much easier than we thought it would be. We will definitely be contacting Rocky again for any future financial needs.
27 Sep 2022
harryt186
Hey Google, Where is "Sixth" star for Will ? he totally deserve it. Before looking into buying a home for myself. I threw my paperworks roughly 5-6 brokers around Brisbane. Will from Mortgage Box is the first one contacting me and has always been active ever since. I gave you sixth star just because on one of those Sunday, I messaged you a question relating to the property report. Without hesitation neither waiting for long, I got the report few minutes later. You have answered my questions since the day one until very end. Thank you again for your effort. To all first home buyers out there: I don't really know what you need. To me, buying first home is a very stressful process. You always need a good and active broker with you throughout the process. Do not worry just few minor percentage of interest and ignore the big value Will offer you. Once again, thank you very much for your time and effort into my documents. I hope in the future, you will build up whole team that work excellently like you.
15 Sep 2022
jadieh331
Will and his team have been so so helpful the whole way through our first home buying process! We know nothing about home loans and no question was too hard for them to answer!!
13 Sep 2022
gurus246
I was impressed with the level of professionalism shown by Will and his team and also knowledge of the best product for you. I am lucky that i found them.
08 Sep 2022
dominick-l
Very happy with the service Professionalism, Responsiveness
08 Sep 2022
waynem595
Rocky certainly knows his line of work. Excellent knowledge and explains everything very clear. Helped us to get our first mortgage in Aus. Highly recommend him and mortgage box great staff.
07 Sep 2022
daleo
We had Rocky as our Mortgage Broker for buying our first home. From not knowing anything about homes and the lingo of realestate, Rocky spent hours with us after work to see what we wanted, our goals, short and long term, and to ensure our plan moving forward was the best suited for us and our position. (He is also a financial planner and does Shares too so was great to talk about a variety of future opportunities). Once we found our home we had a small 30 day settlement timeframe to have everything completed. Rocky found the best mortgage for us and had it approved and finalised within a week so we could move our settlement date forward which was awesome! Couldn't recommend Rocky enough with his knowledge, process ability, and communication.
01 Sep 2022
lindih
Mortgage box helped us find a new mortgage and refinance to an excellent rate, and were extremely helpful and patient whenever we had questions. We only experienced knowledgeable professionals and amazing customer service. Thank you!!
01 Sep 2022
jacoh
Fantastic company! Will and his team is very knowledgeable in refinancing and mortgages. We could ask questions or call any time (even weekends). Great job Mortgage box! I would recommend them anytime!
22 Aug 2022
frances-j296
Fantastic & friendly service, great advice! We had such a fast approval and settlement, easy and painless, all done within 2 weeks of teaching out to Will for advice! Thank you very much to Will and his ever helpful team, I would recommend you to anybody that is look to get finance advice
22 Aug 2022
jamesg246
Rocky was helpful and honest and answered every question we could have. He never once felt like he was pushing a sale and we felt very comfortable through the entire process. Really a pleasure to deal with. Strongly recommend his services.
01 Aug 2022
andym120
Great service and advice. Would highly recommend the mortgage box
11 Jul 2022
nick-j591
Rocky is hands down the most professional, to the point and knowledgeable mortgage broker in the business! His advice and knowledge on the finances of acquiring property and other assets is second to none. I would highly, highly recommend him and his team for anyone that's looking for a no-bull approach and guaranteed results. I have dealt with other mortgage broker agencies and they were a nightmare to deal with, very disingenuous and not very supportive, also multiple headaches and poor strategising for securing finance, the journey of acquiring a home with Rocky and his team has been very smooth and supported. 10/10 will work with Rocky and his team for my future property acquisitions and financing strategies. Thank you Mortgage Box!
11 Jul 2022
ross-w208
Rocky and the team at Mortgage Box were awesome. The process of buying your first home can be stressful. Rocky and the team were very helpful and thoroughly explained everything to me. Highly recommend.
11 Jul 2022
casso
Buying your 1st home can be scary. However Will & his team have honestly made everything so pleasant and provided amazing service and piece of mind.
11 Jul 2022
pramodk420
I am a first home buyer and Will and his team have helped me through out the process and make things really easy for from the start to the end. I will recommend Will's and his team service to anyone without an doubt! Really satisfied with their service.
08 Jul 2022
benj117
Our first experience with a Broker and can highly recommend Will and the team. Sarah and Jenny made it very easy for us throughout the process. Very happy with the outcome.
05 Jul 2022
connies983
Mortgage Box has been looking after us for many years now. Will is very knowledgeable and has been most helpful in his advice and guiding us to financial freedom. Highly recommend Mortgage Box for your financial needs.
04 Jul 2022
sharons616
We cannot thank Will and his team enough for their professionlism and exceptional customer service when we refinanced our home loan. Will has been assisting us for over 15 years and we will continue recommending the Mortgage Box with confidence.
14 Jun 2022
carlad83
Wayne Hamilton from the Mortgage Box demonstrates a wealth of knowledge, professionalism, and attended to all our queries and concerns efficiently. He went above and beyond to get to know his clients and identify their financial goals, before establishing a solution that best meets their needs. As well as referred us to a recommended conveyancer, O'Sullivan's Law firm, who also helped to make the conveyancing process of purchasing our new home easier. I absolutely have no hesitation in recommending Wayne and his team for any financial needs, and will continue to use their service for refinancing in the near future. Thank you so much again Wayne for financially assisting us to get into our new home! Carla & David
13 Jun 2022
michaelr712
I have been with Mortgage Box for nearly 4 years now. They have help me get into my first house and have sorted all my finances out for my families future. They are a fantastic group of people and are very good at what they do. I recommend them highly
08 Jun 2022
jenniferm381
Always top advice and service from the team at Mortgage box. Thanks Rocky
06 Jun 2022
aiw
Will and his team worked so hard to make our dream come true! Me and my husband moved city to make things a little hard but they kept assuring us that its possible and kept working hard, and they got us what we wanted! Thank you Will and your team! You guys are AWESOME!
31 May 2022
thomask610
Thanks to Will and his team for assisting with our financing needs, I highly recommend Mortgage Box, a dedicated crew who's commitment towards assisting in finding the best possible deal cannot be faulted!
30 May 2022
davidd514
Extremely professional, polite, and prompt in responding to questions. Helped me and my family refinance - and the process was extremely simple and informative. Will definitely go back for future financial needs!
23 May 2022
michael-l447
I recently used Mortgage Box for getting finance for my property purchase. Will and his team were fantastic at getting me finance pre-approval, but then they quickly organised finance for the purchase within a short time period that included a lot of public holidays. Communication was excellent and any questions I had were quickly and expertly answered. I would highly recommend using Mortgage Box if you are looking at getting finance for your next property purchase.
20 May 2022
teresa-g
From the start Mortgage Box was professional and very responsive, answering all my questions and reducing the stress associated with obtaining a home loan. The loan was pre - approved quickly and then final approval was also in the time frame they promised. I highly recommend Mortgage Box.
20 May 2022
maddiw166
I have worked with Will and his team for over 10years now and the services has always been high quality, caring and fast. Will and his team are down-to-earth people who speak my language and make the process easy!
10 May 2022
chael-k
Service second to none the whole team will, Jenny and sarah bent over backwards to get the job done kept me up to date prompt service and professional couldn’t be happier highly recommended Thankyou
20 Apr 2022
joem711
We can not recommend Will and Wayne enough! They worked through our many concerns and secured us the best deal we could have expected. Both were beyond helpful and knowledgeable. They explained everything to us as many times as we needed and were professional, friendly and easy to contact. We will 100% be using them again in the future!
19 Apr 2022
steve-a722
The team at Mortgage Box were incredibly helpful in the process of buying our first home. Initially, Will and Wayne were extremely personable and willing to answer any questions we had. They were happy to take phone calls at night time and weekends in order to alleviate our stress and help us through the loan process. I will be recommending the boys to friends and family as they made a stressful process very manageable.
19 Apr 2022
lisa-p582
Will and his team were friendly and so helpful. He found out what was important to me when refinancing and found a great new loan that met my requirements. They constantly stayed in touch and updated me. Very easy to use portal and safe to upload all your documents. Would highly recommend using Mortgage box.
14 Apr 2022
waynep770
Will was awesome through out the whole process & the support from the team at mortgage Box has been amazing Thanks team wayne & Delwyn phillips
11 Apr 2022
benjaminw14
Exceptional service by professional staff! Rocky's thorough approach has ensured a smooth and stress-free process when refinancing our mortgage. Can't recommend his expertise enough to anyone in search of a good mortgage broker!
04 Apr 2022
katharinew845
Everyone at Mortgage Box were amazing and made the whole process so much easier. We went to them thinking we were in no position to buy our own home yet, looking for advice on what we would need to do to get prepared and less than 3 months later we are settling into our first purchased home! We keep thinking, why didn’t we go see them sooner! They all made us feel very comfortable and taken care of, and we’re always so welcoming and understanding when I called asking stupid questions. Highly recommend!
04 Apr 2022
sonnyt486
I have been in customer services for over 40yrs. One thing I have learnt is give credit when it is deserved. This company moves above and beyond Its customer expectations. You will not be discounted with the experience of the company and the extreme levels to achieve customer goals. Well done
31 Mar 2022
terry-h598
Thanks to Will, Wayne and the Mortgage Box team for helping us to secure finance for our recent investment purchase. The Mortgage Box team are professional, friendly and extremely helpful, nothing was to much trouble and they were able to secure us a great finance rate. I would recommend them for any finance requirements. Thanks again.
28 Mar 2022
julie-l981
Rocky was amazing! He helped us every step of the way and made the process of finding a bank loan so much easier. He helped to to get all of the paper work gathered and ready to go and made sure everything was filled out correctly. We appreciated that Rocky was always willing to answer any questions that we had and always got back to us very promptly. I would highly recommend him.
21 Mar 2022
alex-a714
I’ve used Rocky and the team at mortgage box a number of times now. As always, Rocky goes out of his way to get the job done. Can’t recommend highly enough.
18 Mar 2022
kellyw654
We have used Rocky for your financial needs for over 7 years. He always finds the best solution to suit our budget.
17 Mar 2022
brodieg900
Being our first home loan Will was very understanding and explained everything I needed to know. Very professional.
16 Mar 2022
mitch-f240
I Have received help from will for a few years now with my mortgage and re financing of my mortgage and have always received high quality service. He has always helped with the process smoothly and was always there to help with whatever questions I needed.
08 Mar 2022
debra-w418
Will and his team are fantastic, they supported me through the entire process, answering all my many questions. If you are shopping around for an honest, reliable and supportive broker, contact Will. I thoroughly recommend him and his team.
04 Mar 2022
camilaf
Thank you so much for EVERYTHING you did for us, we really appreciate the time and effort. And if we have to recommend someone that’s YOU 100%. Thank you so much!
03 Mar 2022
analeak
We have received mortgage support from Will and his team for many years now and we always receive the same high quality service. No question is too big or too small and the communication is always on point. This time we had the experience of doing everything through the mortgage box tool - easy and fast! Thanks team for everything ️
23 Feb 2022
benh811
Helen and I are writing this review as we sit on the balcony of our newly purchased unit that looks out over the beautiful Coral Sea, Mooloolaba, Caloundra and Glasshouse Mountains. We can tell you now that we wouldn't have this view and unit if it weren't for Will and Wayne from Mortgage Box. Over the last year, Helen and I, have attended heaps of open units and auctions trying to secure our forever home and retirement location and we relied on our long standing relationship with our bank and their employees to help us navigate and secure the finances to do so. This proved FRUITLESS. The banks employee, who you would expect to know all there is about banking, loaning money and to have your best interests at heart was a huge road block for us and proved to be a hindrance than a help. Helen and I were just about to give up hope and then Helen found Will and Wayne. These two gentlemen walked us through the whole process from start to finish. Will looked at our financial position and gave us a clear understanding of what we could and couldn't do. When we found a unit, we had confidence in placing an offer and signing a Contract. We then handed the contract to Will and Wayne and they really went to work. Not only were they able to get us finance for the new unit, they also restructured our existing loan with a new Bank. They liaised with the Bank, our Solicitor and us personally. Wayne kept us up to date every step of the way. I was also impress with Will when I sent him an email late one night and he had read it at 2am the following morning and responded to me so I had an answer when I woke up. Every phone call was either answered directly or they called you back as soon as they could. We never had to chase them for answers unlike our bank. Let Will and Wayne do the hard financial work for you!!!! As you can read, Helen and I have no hesitation in recommending Mortgage Box to everyone and anyone. If you have read our review this far. Do yourself a favour and pick up the phone or send an email NOW and contact Mortgage Box. YOU WONT REGRET IT!!!
17 Feb 2022
teific
Will and his Team have again provided excellent, accurate and timely service to facilitate the purchase of another property. Thank you as always Will - your service is second to none!
17 Feb 2022
chris-g757
Will, Wayne and the team helped us find a suitable home loan and are very knowledgeable and were helpful in dealing with the various complicated bank processes.
16 Feb 2022
kristy-h888
Would highly recommend. Very easy to deal with, the whole team made the transaction smooth. Would definitely use again. Thanks so much Will & team.
09 Feb 2022
dugald-m
Firstly many thanks to the Mortgage Box crew for securing a very competitive and flexible refinance package. Will and his team are professional and thorough in their approach which assures you the best chance of success when looking to secure competitive finance products in the market. I wouldn't go direct again having a team like this working with and for you, it takes the stress away! Finally and perhaps most importantly for us mortgage box understands business and it's sometimes more complex structures and needs. They're well suited for this and have delivered an excellent residential, business and commercial finance package for our family. Many thanks again. Dugald and Catherine McIntyre
03 Feb 2022
laurenh988
Will and his team were amazing! We needed to refinance and gain finance for a new loan to buy our first home, they were incredibly help providing clear and supportive communications. They created a game plan to make sure we were all on the same page and successfully delivered us a set up. Thank you Will and Wayne for everything.
31 Jan 2022
dominick-l
I am very happy with the service provided
31 Jan 2022
darrend899
Always offer a great service, thanks Rocky.
25 Jan 2022
glen-b305
I would highly recommend using Mortgage Box. Will was able to help me structure the loan for debt recycling and the whole process went quickly. I am planning to use Mortgage box in the future.
21 Jan 2022
leeh553
Rocky was a pleasure to deal with and helping myself through the lending process. He was also very diligent in responding to any queries that I had. Great service and will use again.
21 Jan 2022
riyaan-d
We have used Rocky a number of times now, from refinancing to changing our super fund and every time we have been happy with the result and services provided. He is very thorough in providing all the details and is in constant communication during each process. We would highly recommend him and the team at mortgage box!
20 Jan 2022
josie-c562
Would highly recommend, helped my partner and I through our journey of buying our first home. Very informative and always made sure we understood what we were being told. Always available and quick to respond to any questions we had. Will most definitely be coming back for future purchases!
17 Dec 2021
mirriam-n
Wayne Hamilton was so supportive, kind, patient and always available to walk me through every step. He made the process of acquiring a home so smooth and easy. He pays great attention to detail and rest assured he will get you over the line smiling.. It does not matter whether you know anyone during the process, he is well connected and has a good and reliable network available for you. I strongly recommend his services to everyone. If you are looking for a mortgage broker- HE IS THE BEST GUY FOR THE JOB!
13 Dec 2021
rohaan-m
Rocky was insightful and supportive during the whole process. He ensured we understood the considerations at each step and took the time to answer our questions. Very impressed with the process and outcome, which speaks to Rocky’s proficiency. Will definitely be using his services in the future.
07 Dec 2021
ashleigh-a
We have used Will's services three times in tbe last 7 years and cannot recommend him and his team highly enough. Most recently, we had an issue with our finance at the final hour and he was able to think of a resolution to get across the line. He has excellent relationship with the banks ans outstanding knowledge which helped with this. Will is always professional, warm, responsive and nothing is too much trouble. We have referred our sisters and brother who have all been very happy with his service and level of support the received. Thanks again Will, Wayne and Sarah!
06 Dec 2021
samj211
Professionalism, Responsiveness
06 Dec 2021
mariaj443
My husband and I used Mortgage Box to get our first home loan. Wayne was great at explaining to us how the process worked. The service was good and they answered all the questions that I had. They also helped to calm my nerves as a stressed first home owner in a very difficult market & time. We would work with Wayne again for another loan.
30 Nov 2021
liteam
Thank you so much to Mortgage Box for such a great experience in purchasing our first home . Special mention to our broker Wayne , he has been amazinggg throughout our entire journey . Always approachable and responsive no matter what time we had questions . The professionalism and experience of Wayne all I can say is he definitely knows what he is doing . He never let us feel at any point that it was impossible nor did he ignore any question that we felt like was silly . I would highly recommend Mortgage Box to anyone not sure on how to start their financial side of owning their home or car or whatever it may be financially . These guys really do know their stuff . Thank you so much Wayne you ROCK !!!! Many thanks Litea and Sili
23 Nov 2021
pauly32
Rocky was great and always available to talk and help me through the process of purchasing my new home. I have recommended Mortgage Box to others and will continued to use Rocky in the future. Thanks Rocky
18 Nov 2021
eloise-h
Rocky was great to deal with. Very knowledgeable and was able to sort out my financial situation very quickly and professionally. I look forward to working with him more in the future.
17 Nov 2021
e8aafbef
We used Mortgage Box services for first time recently and are really happy with the outcome. Will and his team have done a great job in helping us restructure and set things up for the future. The advice and knowledge they have is far better than any broker we have used in the past. Only wish we had gone to them sooner. Great job Will and team, and look forward to doing business with you well into the future.
17 Nov 2021
conorh590
Will and the team were nothing short of outstanding. Their responsiveness and patience in explaining each of the steps was a huge help in getting our mortgage sorted. Would highly recommend them and will certainly be using them again.
02 Nov 2021
markw926
I would just like to thank Will and his team for organising an amazing new home loan. With his broad options of lenders he organised the deal with an amazing rate. I have friends who have gone through Will and have refinanced there property’s over the years. so I thought why not pick up the phone. The whole process was simple and he guided me through every stage with ease. If your thinking of investing in property’s or looking for a better finance option all it takes is a quick call. What have you to loose. Thank again Will and his team.
02 Nov 2021
sharon-s962
Will at Mortgage Box helped us through the process of purchasing our first home. When we first met with Will we weren’t even sure we were in a position to buy, but after reviewing our situation he gave us a much better picture & also answered all of our questions about which banks would lend to us with my partner being on a permanent visa. He was very knowledgeable & able to answer all of our questions & during our meetings & calls we also felt a lot of empathy & support from him - he genuinely wanted to see us be successful in finding our first home! Every step of the way he was there to answer our questions, provide updates & when the bank was slow he was pushing to get our result. We’re so pleased with our experience, we feel we were very well looked after & would recommend Will to absolutely anyone looking for a Mortgage Broker. Thank you so much Will & Jenny!
26 Oct 2021
sharonh766
Will and his team at Mortgage Box are excellent, professional and fantastic to deal with. They ensure the customers interest is the number one priority. Highly recommend them, Will has been handling my business since 2005.... A huge THANK YOU.... Sharon Hartley - Business Manager - SpecTraining.
20 Oct 2021
gunterk337
Will and his team were super helpful and responsive. The service we received made us feel as though we were VIP customers, and facilitated the smooth and speedy closure of our property purchase. We highly recommend mortgage box for your financing needs.
18 Oct 2021
kathleen-d
We have been fortunate enough to have Rocky as our number 1 finance guru for the past several years. Rocky is professional, trustworthy and extremely knowledgeable when is comes to all things finance. Rocky has helped us achieve our financial goals and we look forward to our continued financial relationship with Rocky for years to come.
28 Sep 2021
glenn-218
The best of the best! I've been going to mortgage Box for nearly 10 years now and I couldn't be happier. Rocky has always gone over and above to secure the best possible result. Even in the most difficult circumstances he has delivered. You won't be disappointed.
23 Sep 2021
antonio-p
Great Customer Service and very proficient!
22 Sep 2021
marks117
Will and all the team at Mortgage Box made the loan process extremely easy as first home buyers. We had more confidence in a stressful market with their guidance and support. Very professional and friendly to deal with - we would have no hesitation in using their services again. Thank you Will, Sarah, Jenny and Wayne. See you in a few years for an investment property!
22 Sep 2021
charled
I have been a client of Planningbox for a couple of years and have had great success with them so when the time came to purchase a new property I decided to give Mortgagebox a go. What a pleasant and easy experience. First off, the transfer of documents required by them to apply for a home loan was super easy. It’s all online and all you have to do is follow there link to have all your information required loaded in a matter of literal minutes. The one piece of advice I learned was to get all your documents ready upfront, with this done Will and his team at Mortgagebox were able to find me the right lender, submit my application and get me approval within 5 days! Simply amazing. I’ve never had such a smooth application. I had a few things I wanted in the application and Will helped me to achieve that by pairing me with a lender that best suited my individual needs. The staff were friendly, professional, proactive, helpful and very knowledgeable. I feel like they went beyond what is usually expected from a broker and I felt relaxed and comfortable with how things were going every step of the way. I have and will be recommending anybody that wants a home loan to speak to the guys at Mortgagebox. Well done guys , I will certainly be using you in the future.
30 Aug 2021
katew480
Will and the team did a fantastic job with choosing the right lender for us. Always available, giving consistent updates. We would certainly recommend Will at Mortgage Box.
30 Aug 2021
lyn-m
After renting for a number of years we chose to buy again. It's a daunting thought to have to deal with banks. We decided to try a mortgage broker and see how that went. Will was professional, explained everything in detail and explored all our options. He took the stress out of finding the right home loan. Will was such a pleasure to deal with. Thank you for helping us to find a great home loan and making the process easy. Would highly recommend Will Rademeyer the next time you need a home loan or to refinance.
24 Aug 2021
nigelb377
The whole refinancing process was seamless right up until the end of settlement. Rocky kept us informed, guided us and was extremely knowledgeable in the area of finance. He set up a structure that was perfect for us thank you Rocky we loved working with you
24 Aug 2021
killian-o
Will and all the team were incredibly helpful and communicative throughout the process. Would recommend and use again without hesitation.
19 Aug 2021
samuel-e492
Rocky and the team at Mortgage Box were amazing in getting us thru refinancing our home loans. Rocky’s knowledge of the current options out there, made it easier for us to decide which way to go . Now we are saving money on monthly basis, giving us hope to achieve the real Australian dream, to be mortgage free. I highly recommend Rocky and his team. Now, to get his opinion on Financial Advising on how we can have a decent retirement without jeopardising life style.
19 Aug 2021
alexanderb735
Thumbs up to Mortgage Box. Will and staff were excellent. All transactions when through without a hitch. Looking forward to doing more business with Mortgage Box.
10 Aug 2021
emerm
Sarah was very professional when I was looking to refinance my mortgage . friendly team as a whole , would definetly recommend
30 Jul 2021
emilyc591
The Mortgage Box team were so knowledgeable. No questions was too small to ask. I would highly recommend them.
30 Jul 2021
markf140 from Little Bay
Friendly team and great communication. I'd highly recommend.
30 Jul 2021
pauls270
Thanks to the Mortgage Box team for quick and efficient advice - always a pleasure to deal with!
21 Jul 2021
juliel745
Highly recommend the Mortgage Box! Rocky was there every step of the way to help in the process of us purchasing a property. Rocky has a wealth of knowledge and excellent customer service and we certainly couldn’t have done it without all his help and advice. If you want to secure the best loan for your needs look no further than Mortgage Box I can’t rate them highly enough!
21 Jul 2021
rodneyf506
Will turned what I thought was impossible to actual and, as a result, has changed the course for my business. Knowledgeable, prompt, thorough are words that readily come to mind but it was his communication and constant updates that gave peace of mind that I was going to be able to achieve the goal I was looking to achieve. Thanks Will!
21 Jul 2021
cdaca1d5
Will and Jenny at Mortgage Box made my transition to refinance a streamlined simple operation and I can’t speak more highly of their processes which are 5 star. I have no problem in recommending Will, Jenny and Mortgage Box to assist with their mortgage
21 Jul 2021
belindaf128
Rocky made the purchase of my property as stress free as possible for me. I cannot say I was as kind to Rocky but fortunately because of his professionalism and calm demeanour he managed to keep both the mortgage process and me on track, keeping things running smooth and straightforward. His communication skills and patience are amazing, answering my exhausting questions to my satisfaction is not an easy task. I could not recommend him more highly and already have done so several times.
21 Jul 2021
hollied481
We had a great experience with Mortgage Box. Very efficient and professional and they really know their stuff. We did all our dealings online and over the phone. Would highly recommend this company to anyone!
21 Jul 2021
paulv591
Will and his team go above and beyond to ensure customer satisfaction. Banks are often difficult to deal with at the best of times. Will mediated through the middle and ensured the best deal was had. Our third purchase with Mortgage Box. Highly recommend.
21 Jul 2021
jason-m877
Filling in application forms can be done by anyone however properly navigating the process requires much expertise and much experience. After unknowingly and unwittingly damaging my credit rating by applying via a 'housewife broker' working out of her spare bedroom, I was taught how to do it properly by Wayne and Sarah at Mortgage Box. Their effort, conscientiousness and professionalism is the reason any further applications we have for credit (of any description) will certainly be made to them and no-one else. This fact will also be conveyed to anyone I know or hear of in need of finance.
21 Jul 2021
tonyb261
This was the first time I have used a mortgage broker vs one of the large banks. I found Will and his team friendly and professional throughout the entire process, assisting us with some challenging circumstances beyond our control to make the loan agreement happen. Also a first time working with a 'lender' and not having met in the flesh, the whole process was done over Zoom and online. I can definitely recommend Mortgage Box for their expertise and advice in the Home lending market.
21 Jul 2021
jod954
Thank you Will for helping to refinance my loan again. Nothing is to much trouble, always easy to deal with and all questions answered. Communication is great and your office staff are wonderful to. Thank you.
21 Jul 2021
davids469
I was told about Will from Mortgage Box by a friend, I had already had a mortgage broker. But after the first discussion with Will, he made it very easy and I felt very comfortable as he explained everything in simple terms. I knew from then, that Will from Mortgage Box was a person that would set out to find you the best rate and just not signed you up to be another customer. During the process Will was contactable at any time and took the time to answer and explain any question we had. I also found it so much easier dealing with Will from Mortgage box with the paperwork when trying to find a better loan deal. My Previous broker it was back and forth but with Will, you can do pretty much everything online and from your phone. I will certainly be happy to say if you go with Will From mortgage box he will put you and your family’s interest first. I certainly am looking at using him in the future.
21 Jul 2021
megan-625
Wayne Hamilton was a huge help to us when we were trying to buy a house in the current, cut throat market. Wayne secured us pre-approval not once but twice, quickly and at short notice, making us confident to bid on properties. The loan application, loan approval and settlement were extremely smooth and Wayne was exceptional throughout, always there for help and advice. Thank you Wayne for everything.
12 Jul 2021
teific
We have entrusted Will and the Mortgage Box Team for all three of our properties and have found the service to be second to none. Importantly, Will & the Team are responsive, reliable and provide innovative and measured solutions to finance issues. We wouldn't trust anyone else to manage the financial structure around our most important assets.
12 Jul 2021
jasminw930
Without Rocky I wouldn't have been able to purchase my first house, and David has also been amazing at helping me organise my super. They are both so knowledgeable and are brilliant at explaining things, even to a layperson like me! 100% recommend.
12 Jul 2021
danielf388
We have been using Will for over 10 years. He has always been very professional in his work and always happy to help at anytime.
12 Jul 2021
michaelr712
I have been with Mortgage Box for nearly 4 years now. They have help me get into my first house and have sorted all my finances out for my families future. They are a fantastics group of people and are very good at what they do. I recommend them highly
12 Jul 2021
gideonc
Thanks Will and Team for taking care of my loan in a wonderful, professional way. It certainly made my life much easier.
12 Jul 2021
vanessaw554
Will has acted as our broker for 15+ years - at all times the service has been exemplary. The most recent example is the finalising of a settlement when it looked as if we would miss the deadline (our fault) ... well done as usual, going above and beyond. We have total confidence in recommending Will and the Mortgage Box team for all your mortgage broking needs.
12 Jul 2021
pauls694
Awesome customer service for mortgage loans
12 Jul 2021
simonw349
Without Rocky I don't think we would have got over the line with our purchase, and would have lost a large deposit. Rocky was as prepared as he could have possibly been and had options A through Z covered for us. Rocky was calm cool and collected during the process despite overwhelming pressure from solicitors, sellers and our deep concerns. He was able to leverage off his strong relationships and turnaround our application in less than 2 weeks, when others were telling us a month +. I could not recommend him more highly and will be returning to Mortgage box for all future purchases.
12 Jul 2021
rodneyr534
Rocky has been our mortgage broker for over 12 years and has shown excellent customer care and is very informative and helpful. I would gladly recommend Rocky and the mortgage Box team to any one, in which I already have .
12 Jul 2021
thrishenn
I highly recommend Rocky to anyone who needs assistance with their mortgage. He is able to thoroughly explain and align/structure your mortgage based on your particular circumstance and that includes tailoring the best deal for you. Thanks for your help Rocky.
12 Jul 2021
terrences897
Rocky is professional, exceptionally knowledgable and accommodating. I'll never go anywhere else. He takes the time needed to ensure we knew exactly what was happening through our remortgaging process. Don't bother with banks. Rocky knows all there is to know!
12 Jul 2021
tendaik
My experience with Rocky is that he is always more than happy to take my many questions and explain processes in great detail. I'm always well informed to make the right decision.
12 Jul 2021
leor65
Rocky’s service and knowledge of the process was of the highest quality. He was transparent and communicative throughout and I would recommend him to anyone looking to obtain a mortgage.
12 Jul 2021
amberc982
Had an amazing experience while looking for a buying a house. Will continue to use Rocky for all our broker needs and refinancing / buying in the future.
12 Jul 2021
garyh766
I've used Will and Jenny's services now twice to help secure a home loan, and to re-finance. Both times have been extremely professional and their communication is wonderful. I highly recommend their service for any of your financial needs.
12 Jul 2021
emilys937
Will and Jenny are great to deal with and both very professional. They came highly recommended to me and I will continue to do business through Mortgage Box in the future!
12 Jul 2021
anastasia-g
Thank you Rocky for your wonderful service, would not go anywhere else. Would definitely recommend!
12 Jul 2021
benjaminj895
Rocky Hoffman is a fantastic broker and made the confusing and stressful time of buying a home easy. He made sure we had a holistic view of the process and our finances, making you feel safe in your decisions. I highly recommend using Mortgage Box - they're amazing!
12 Jul 2021
katef978
Will & Jenny were fantastic to deal with, they made the whole process of purchasing our first home easy & took away a lot of stress. Would highly recommend to anyone looking for a Mortgage Broker.
12 Jul 2021
bradb127
A wonderful team with your interests at heart. A terrific experience to get us sorted with a new lender after being let down by our long term bank. Thank You Wayne!
12 Jul 2021
leesas741
Always very professional and helpful and willing to go the extra mile to ensure that I receive the best value for money.
12 Jul 2021
jamesg246
Rocky was helpful and honest and answered every question we could have. He never once felt like he was pushing a sale and we felt very comfortable through the entire process. Really a pleasure to deal with. Strongly recommend his services.
12 Jul 2021
preethis217
Rocky was great! He walked us through the whole process with regards to our first home mortgage process by explaining things so clearly and in very basic terms. Would recommend him to all my friends.
12 Jul 2021
ilze-g
Wayne Hamilton from Mortgage Box delivered an excellent service from start to finish to help us secure our first home. His professionalism, timely response to any questions we had and knowledgeable advice is invaluable. I can highly recommend Mortgage Box to anyone!
12 Jul 2021
stephenp289
We've dealt with Wil and the team a couple of times now, firstly to secure our first house and just recently to refinance. We appreciate the time Wil takes to explain the process and keep us informed the whole way through. Most importantly, we've ended up with a great house and great rate. Just what you need in the time of COVID. Highly reccomended.
12 Jul 2021
philk468
Wayne has been helpful and professional.
12 Jul 2021
jeremy-s783
Rocky and his team at Mortgage Box are exceptional. We are now proud owners of our first home and I can't imagine having gone through this process without them. Any question/concern my wife and I had Rocky was there to answer and educate. Can't thank him enough for his patience and advice.
12 Jul 2021
hannahs35
Rocky from Mortgage Box was absolutely thorough, professional and helpful. He was available and helped us with calls and meetings at every turn. He was very knowledgeable and would investigate further if there was something he wasn’t familiar with. We appreciated his phone calls, check ups and ability to meet in our home for the first consult. We also appreciated that he helped guide us to get our first home whilst feeling comfortable and making sure we didn’t over extend ourselves. He was able to show that he genuinely cared about us and our future, making sure we did not feel like a number or a profit margin. We also found that going with a mortgage broker is much more personal, helpful and thoughtful than going through a bank.
12 Jul 2021
hermang
Mortgage Box assisted me in securing my first home. They explained the process in understandable terminology and was available at short notice whenever I required assistance with paperwork that was required in securing a property. Their advice is honest and accurate. They are well connected with all the various services that is required in the home loan process. I can highly recommend them to anyone that requires financial advice and assistance in securing a home loan .
12 Jul 2021
mattw992
Rocky explains the options clearly that are suited to our needs and gets it done promptly. Thanks again
12 Jul 2021
joseyo
Mortgage Box took a huge stress off our shoulders when purchasing our home (both times). They are professional to deal with and always go the extra mile to ensure the process runs as smoothly as possible . Highly recommended.
12 Jul 2021
ryano413
I have worked with Will over the last few years and we have bought 2 houses through him. Very professional and gets the results you looking for. Always available to take your call and gives sound advice.
07 Jul 2021
neilf454
Thankyou Will and your wonderful dedicated team for such excellent professional service you have provided to Simone and myself. Finding the right home, dealing with all the true issues can be very stressful however finance was the least of our worries throughout the entire process. You found the best lender for us and organised absolutely everything to do with arranging the mortgage finance. What a great deal you successfully sort! I strongly recommend Will and his team at Mortgage Box to anybody seeking finance!
07 Jul 2021
paige-c197
Will and his team were so helpful while my partner and I purchased our first home together. Great communication and a friendly team. Everything that would have been stressful was made easy. Thank you all :)
06 Jul 2021
jessel658
Our experience with Mortgage Box was phenomenal. We dealt with a broker named Rocky and he was fantastic. He walked us through every step checking in along the way to see if there was anything further he could do to help. He was extremely professional and great at his job. I have and will continue to recommend him for others to use. He has made this process a dream! Thanks Rocky!
06 Jul 2021
f0b4aeb4
Will and the team were easy to talk to, made sure that they understood our needs and then successfully found a product that would fill these needs. Really appreciate the time and attention to detail.
06 Jul 2021
benw530
I have been working with Rocky Hoffman of Mortgage Box for almost a decade, for a number of properties, and will continue to do so due to his responsiveness and ability to exceed expectations on every settlement.
06 Jul 2021
georges371
We have had Will Rademeyer of Mortgage Box look after us with our mortgage for around 15 years. He has always had our best interest at heart and we would not hesitate to recommend him. He is also a really nice guy!
06 Jul 2021
ce26cf06
Great service with extensive knowledge and contacts to get a positive result , I will be a lifetime client.
30 Jun 2021
ericat413
I have entrusted Mortgage Box to find me the best home loan tailored to my personal circumstances for a number of years. I cannot speak highly enough of their professionalism, integrity and efficiency in identifying the best home loan offers which are suited to my needs. Will, Jenny and Sarah go above and beyond to assist with any requests or queries. Everything is explained in simple language to ensure you have a comprehensive understanding of all the terms and conditions and any extra fees etc. I have recommended Mortgage Box to a number of family and friends and they have also been incredibly happy with the personalised service and the large number of financial institutions to choose from. I would highly recommend anyone looking to take out a home loan or refinance, to contact Will and take the stress out of finding the best loan. I cannot thank them enough for all their assistance and guidance!
18 Jun 2021
495c14d6
Rocky was a champ! He made the whole process very easy, was thorough and genuinely friendly and down to Earth. I highly recommend Rocky's services!
18 Jun 2021
jinnyy
Will and his team provided a fantastic service with refinancing for my family. Communication was great and the level of service was exceptional! I would definitely contact Will again when we need refinancing!
18 Jun 2021
fredo630
Will Rademeyer has been very easy to deal with, he and his team have helped through the hole process even looked after the draw downs with our builder. I would highly recommend Will and the Mortgage Box team.
07 Jun 2021
robo93
Thanks so much to Will Rademeyer & the Team at Mortgage Box for another streamlined & painless refinance of my home loan. It's always been a pleasure dealing with Will & the Mortgage Box Team over the years. They have always proven to be a professional & friendly outfit that I can rely on to get the job done hassle free. Thanks again guys & I look forward to the next project.
07 Jun 2021
kimberley-r816
Will Rademeyer and his team at the Mortgage Box assisted my partner and I in securing our first home. This stressful process of purchasing our first home was made much easier thanks to Will, Jenny and the rest of the team. I couldn’t imagine doing this without having them in our corner. Will is so professional, friendly and thoroughly explained the entire process to us. It was an absolute pleasure and I will be recommending Will and his team to everyone.
28 May 2021
carlad83
Wayne Hamilton from the Mortgage Box demonstrates a wealth of knowledge, professionalism, and attended to all our queries and concerns efficiently. He went above and beyond to get to know his clients and identify their financial goals, before establishing a solution that best meets their needs. As well as referred us to a recommended conveyancer, O'Sullivan's Law firm, who also helped to make the conveyancing process of purchasing our new home easier. I absolutely have no hesitation in recommending Wayne and his team for any financial needs, and will continue to use their service for refinancing in the near future. Thank you so much again Wayne for financially assisting us to get into our new home! Carla & David
26 May 2021
jamesr434
Wynand Hamilton provided a great service with real life realistic options that assisted us to be financially in a better place.
26 May 2021
kay-r
I think my husband and I have been clients of Mortgage Box and Will for some 10+ years and had multiple dealings of properties.very reliable, professional, knowledgeable and understanding of our requirements past present and future.
26 May 2021
ryanm529
This is our second mortgage that the Mortgage Box team have helped us secure and I have absolutely no hesitation in recommending Will and the team. Nothing is ever too hard...they are professionals who use their knowledge and relationships to get great outcomes for their customers. In a crazy market where we needed our offer to have competitive terms, Will was able to assist us by recommending lenders who would be able to give us an advantage with a quick approval and that helped us secure our new home. Thanks Will and the team at Mortgage Box, you are a legends!
13 May 2021
35f6f9a3
Will and the team at Mortgage Box did wounderful job in refinancing my loans and took all the hard work away from me. I would recommend this team to anyone.
04 May 2021
martyl690
Will Rademeyer and the team at Mortgage Box were fantastic and delivered a great result. Happy to recommend them.
04 May 2021
timb680
We worked with Rocky to deal with loans and super and he has done everything to make it all easy and we have gotten awesome deals and he’s such a friendly and professional broker We will continually go back to him for help with any of our financial needs
04 May 2021
trentm473
I was very lucky to have found Will from the mortgage box he is very professional and helped us the whole way through our process we had some hurdles for the team at the mortgage box to deal with as we are in nsw and the team handled it from start to finish perfectly would recommend anyone to the mortgage box and will continue to keep working with them for the next property Again thank you Will and the mortgage box for all you have done for our family Trent
23 Apr 2021
vickir558
Positive: Professionalism, Quality, Responsiveness, Value Rocky from Mortgage Box has a wealth of knowledge and explains financial matters in a simple, straightforward way. One of my favourite things about working with him is the time he takes to get to know you and your goals before offering solutions (usually much better than I had in mind). Rocky guides his clients through every step of the process and updates them regularly, which is reassuring. I have worked with Rocky for several years now and highly recommend him, my financial literacy has increased significantly since working with him, and he has ensured that my partner and I are well prepared for our future and retirement while still maintaining the lifestyle we want now. Thank you, Rocky!
23 Apr 2021
gangaj
Will and his team have been great for us over the last 8 years. They always find great deals for us. I would definitely recommend them.
23 Apr 2021
staceyh578
We have been seeing Will from Mortgage box for quite a few years now and are always extremely happy with the results and service he provides for us. He listens to your goals and finds the best way to achieve whatever it is you are aiming for. We have recommended our friends to Will also and they too have been very happy.
23 Apr 2021
kirti-n
Our experience dealing with everyone at Mortgage Box, especially Will, have been great. He has a wealth of knowledge of the industry and has always provided us with a solution that best worked for us. We would highly recommend him and his team. You will not be disappointed.
14 Apr 2021
leighe460
again recently. As per my previous experiences I have found that Will and his team are very helpful with any and all questions relating to the acquisition of my mortgage. There was always a contact if Will wasn’t available at the time of my query and it was sorted out in an extremely timely fashion. I have no problem recommending Mortgage Box to my friends and family as I am a return client already. Thank you Will and team for making this part of my new home a smooth process.
14 Apr 2021
peterb612
Couldn’t say enough about my experience with mortgage box and rocky in particular. Very professional, explained the whole process very clearly and guided me through all the necessary steps. They were very proactive at liaising with all the parties involved which made it a very smooth and relatively stress free process for me. I would highly recommend!
14 Apr 2021
blake-m
As a first home buyer I was initially anxious however the professional advice and service I received from Rocky Hoffman at Mortgage Box was exceptional. I will highly recommend them to my friends and family.
08 Apr 2021
julies516
I have applied for loans before but it has never been as easy as this one, Rocky Hoffman listens to your needs and delivers exactly what you want, I would recommend him highly to anyone who is looking for a loan
08 Apr 2021
dharanc
It's no surprise that Rocky and the Mortgage Box team have glowing reviews left on Google. In a market that is flooded with "high-street" competition, I can honestly say that Rocky stands out amongst the rest offering a boutique and personalised service that truly surpassed my expectations. Having secured a property through auction, I had 30 days in which to settle and Rocky helped facilitate a home loan with a competitive interest rate in a matter of a week!! He is consistently great to deal with, honest and professional throughout the process and always kept me up to date on progress - in fact i didn't have to follow up on a single matter from start to finish. I highly recommend the services Rocky and the Mortgage Box team if you are ever in the need of a tailored financial solution
02 Mar 2021
benjaminw14
Exceptional service by professional staff! Rocky's thorough approach has ensured a smooth and stress-free process when refinancing our mortgage. Can't recommend his expertise enough to anyone in search of a good mortgage broker!
14 Oct 2020
sarah-n182
Huge thanks to Wayne of Mortgage Box. He was always ready to answer my questions with a sound and timely response. He went above and beyond to keep searching for the best mortgage product for us and was with us throuout our year long search without fail.
21 Sep 2020
sheridank345
the years I have utilised their services on many occasions and have even referred a number of my friends and colleagues. On each occasion I have found them to be very professional and always quick to respond to any questions, explaining things thoroughly. I will continue to use Mortgage Box and highly recommend their service.
17 Sep 2020
stephenp289
Will and his team made the process of purchasing our new home so easy and stress free, the care and time he takes is not anything we have experienced before. If you are looking for finance Mortgage Box should be your first choice.
14 Sep 2020
kerry-g222
Working with Will and the team at Mortage Box has been an absolute pleasure. My wife and I are very thankful to have them in our corner, especially for our most recent Mortgage application. Will would continue to follow up and "Go to bat" for us with the banks to ensure we got application approval in a timely fashion, given looming financial deadlines. We've been with Will and the team at Mortgage Box for over 10 years now. The guidance and support they have given and provided, to ensure we are getting the most out of the banks and our Mortgage has been greatly appreciated. We highly recommend Mortgage Box for all your Mortgage needs.
13 Sep 2020
justinw51
Awesome Honest mortgage brokers, best I've ever dealt with
13 Sep 2020
stephen-kylar
Will and his team made the process of purchasing our new home so easy and stress free, the care and time he takes is not anything we have experienced before. If you are looking for finance Mortgage Box should be your first choice.
13 Sep 2020
danielf388
We have been using Will for over 10 years. He has always been very professional in his work and always happy to help at anytime.
13 Sep 2020
sheldons
I have worked with Will on my old car loan as well as my home loan and couldn't be any happier super helpful and has a load of knowledge would recommend 110% all day everyday.
13 Sep 2020
gideonc
Thanks Will and Team for taking care of my loan in a wonderful, professional way. It certainly made my life much easier.
13 Sep 2020
charled
Friendly and knowledgeable service. Will and the team at Mortgage Box were very helpful and their service was fantastic. I highly recommend them
13 Sep 2020
garyh766
I've used Will and Jenny's services now twice to help secure a home loan, and to re-finance. Both times have been extremely professional and their communication is wonderful. I highly recommend their service for any of your financial needs.
13 Sep 2020
susanb808
Will and Jenny at Mortgage Box were great in simplifying the mortgage process. Thank you for your help.
21 Aug 2020
susanm672
Will at the Mortgage Box was a wealth of knowledge when it came to sourcing the most appropriate loan solution. He has scanned many lenders to find me the most appropriate solution, taken all the hassle out of the application process, and kept me informed of the status. I would recommend Will to anyone looking for a new loan or to revisit their existing loan.
Details:
Melbourne, VIC, 3000
Tel: 1300765411
Status:
Needs verification

ABOUT Word of Mouth

Word of Mouth is Australia's No. 1 business reviews website. It's the best way to find out what businesses are really like before you use them. All reviews are from real customers (we have several ways of checking), giving consumers a clear understanding of the business' track record.

Businesses on the Happy Customers Program actively encourage transparent feedback and you can be sure you're choosing a business that makes customer service a priority.

BUSINESSES

Want a page like this? If your business provides good service, the Happy Customers Program can build trust and increase sales.

Find out more