NOT impressed with Drymaster Carpet Cleaning. The technician for Doncaster East was rude, didn't do a good job and accused me of moving furniture to "uncover" a spot that he missed cleaning when I called him back about it (which I did not, it would have been physically impossible to do with the way the furniture is arranged). When I called up the franchise to lodge a complaint, the operator said that she will discuss it with her boss and someone will call me back with a resolution. No one did. 1 week later I called them back and she said that she'll need to talk to the technician for Doncaster East to hear his side of the story but didn't give me a reason for why no one called me back. She called back to say that he's done his best, I moved the furniture (basically calling me a liar) and that there's nothing they will do about it. I told them that I was not happy with the outcome, will not be using their franchise again and that I will let my friends know about my bad experience. She then proceeded to call me a nutjob and hung up on me. SERIOUSLY NOT IMPRESSED!