Hi Ben, I just wanted to sincerely thank you for your guidance in assisting us choose our Sanden Heat Pump unit. Every step in the process has been professional, accurate and attentive. In reference to the Sanden unit - We couldn't be happier - very impressed with the quality of the unit, how quiet it is and of course the overall cost saving it delivers. Happy for any of your perspective customers to call me if they require further validation. Congrats again on the arrival of your little Daughter. Kind regards Chris & Melissa