Slocum Flooring rep provided samples of boards and a decision was made on the quality and colour of the product. Flooring installed had major variations in quality and colour not explained by the rep prior to installation, gross misrepresentation of the boards in comparison to samples shown. Many calls to Slocum, flooring rep and a letter of complaint have not been followed up or concerns addressed. Seven months down the track no response from Slocum who have totally ignored our requests.

Approximate cost: $6,100