Reviews by claya523
Corporate greed at its worst!
I joined the racq in 2008 but have never insured with them as I've never found their prices competitive however have usuallyhad my ctp with them. A couple of years ago I had the misfortune of having a distracted driver in my street cross the centreline and crash into my trailer. She as it turns out was insured with the racq.
Early in the process I had a number of conversations with them about liability and provided them with photographic evidence showing that their insured crossed to the wrong side of the road causing the accident. Since then they will no longer speak with me and have decided to have a debit collection agency harrass me for the cosy of repairing their insured car.
Interestingly however I was contacted by a third party investigator, contracted by the racq, to help get them get out a third party compensation claim made against them by the woman driving the car that hit my trailer as my ctp was with them.
Talk about corporate greed!
I've provided then with photos or the crash site, offered to meet with them to walk them through the scene and evidence, to which they have declined each time. Interestingly though there investigator welcomed the opportunity and could clearly see what had happened.
What a disgraceful organisation.
I'm very disappointed, so much for being a member of Queensland's biggest club.
Terrible service! I recieved priority shipping for my phone which meant I had to drive 80 kilometres to pick it up from the courier depot. It took 4 weeks for the accessories to turn up in dribs and drabs only to find out they are rubbish. No end of emails would get them to address any of the issues.
Beware!
Approximate cost: $1500