I had a fantastic experience with Becextech customer service. They connected me to a help desk in less than a minute, which is ridiculous given how even some brick-and-mortar stores take. April immediately apologized for my problem and offered a great reimbursement at literally a second's notice. It blew me away at how just *snap* they got to things and how easy it was. Becextech has become my de-facto place to buy items online and I will not forget this experience