Reviews by jac-alburey333

This review is for The Flower Company, Blackburn VIC

verified email - 10 Jan 2017

Item that I ordered was NOT IN STOCK. I was offered something completely different which did not suit the recipient. I asked them to cancel the order and was CHARGED A $15 CANCELLATION FEE. Customer service agent advised that was "their policy". If the product I ordered was not in stock, I am entitled to a full refund. Have had to resort to Paypal to get the remainder of my refund back. This company doesn't care about it's customers. They are greedy and rude!

Approximate cost: $60

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