Definitely would not advise shipping with this company. Driver did not knock or ring bell simply left a slip to collect at my local 7-11 with little instruction of how to do so. Called the help line and was informed I needed to call a different line to get a 4 digit pin to collect the package, this did not work either. Called back was informed I had to use a different number and my ID, went back with this number and ID and was still told I wasn't able to get my package.