Horrible Horrible very hard to communicate with. Only responded once a day. I waited 4 weeks before they even said its sent. Tried to cancel the order for over a week then they wanted to charge me $55 admin fee for doing nothing. Could have bought it off Ebay for a comparable price and had protection through paypal. I suppose lesson learnt and so much for the Leaves warehouse in 3 to 7 business days. Also be aware of the 14 day Peace of Mind guarantee. What this really means is you can return it but Postage is not included and there is at least a 20% restocking fee. So on a brand new phone it was going to cost me $160 to return a $500 phone.