I went to Jenny for Laser Tattoo removal. Very good service. State of the art Medical grade Laser Machine. I would suggest using the Emla creme to numb the skin to help take the edge off. Pain was 7/10. Jenny is a lovely professional lady with 30 years Nursing experience and knows what she is doing. Felt very relaxed and trusted Jenny. Will go back and get more tattoos removed. Jason -Healesville