I attended mother baby unit sleepschool & camera didn't work,so when I wanted to view my baby it was a constant blur,the dimmer light in her tiny room didn't work,so when I went in at any time it was constantly pitch black day or night so couldn't see her through glass panel or see to do the late/dream feed, had to take my phone torch in the room with me,the aircon was not very efficient was always around 24 whilst the other rooms we're always 19/20/21 max, and to be able to view my baby the screen was locked away in the nurses office, so we mums had to go and knock on their door to ask if we could have a quick look at room"whatever" so we could decide if we could go jump in the shower or if we needed to hang around for a bit longer as bubs wasn't settling etc. us mums were constantly told to go away & not to look or need to see the baby & were told off or made to feel bad if you dare go near the screen/room. Comments such as "I will have to start charging you by the hour!" "Your not back again, you shouldn't be here" "I don't want to see you back here again" we're made to all of us mums by various staff/nurses. They didn't like us mums interupting their handovers so you would just get ignored whilst that was happening, didn't matter if your baby(or a few) were crying & you had no clue what do to, you had to just wait or figure it out & the nurses didn't respond when you knocked on the door (once I knocked 3times over a period of 20mins) still ignored. I was told to "get over it" once when my baby vomitted everywhere(out of character it was for her) because I asked if someone could help me clean it up, ohh the list goes on and on!! I had no help on my 1st two nights, and yet they are supposed to do show you the ropes, so I was left to my own devices as the nurse that was on was [redacted personal identifier] and slow, could work out a lot. One nurse of a nighttime never sent enough seeming all the babies would be crying at once!anyways the positives i could say are there was the odd couple of nurses that made it bearable & were very helpful&Kind, happy to help and were genuine, just a shame for the others that have clearly no empathy left or patients left for us poor sleep deprived desperate mothers looking for guidance / help!i fee those are the nurses that have been doing it Far too long & need to look for another job if they are so unhappy, also so dissapointing when you go to a baby sleep school you expect to have the basic necessities met for your baby(& you) to be comfortable, it's a shame they can't invest a few more $ and get such simple things fixed.