Reviews by johnm987

This review is for Formosa Electrics Pty Ltd, Heathmont VIC

verified email - 28 Aug 2023

Some years back, there was a very successful Ad campaign for a particular brand of motor oil, the catch-phrase being "Oils ain't oils Sol." I would suggest, in the context of a PV System, this phrase can be easily modified to: "Installers ain't installers Sol.".
Based on our personal experience and anecdotal evidence from various sources, choosing a "Good" Installer is not so straight-forward. To save yourself time and effort, my recommendation to ovoid this issue is to start your research through "Solarquotes.com.au"; this is where I eventually ended-up.
By using this website, I finished-up accepting the quote from 'Formosa Electrics' for our PV System (formosaelectrics.com.au). Having 'now' connected to 'The Grid', my wife and I are exceedingly pleased with our installation by the company. As part of this review, I can comfortably write that our dealings with them have been smooth and trouble-free throughout.
In working through the 'usual suspects':
* communications throughout the entire process;
* feeling part of the process;
* arriving on the agreed date/time for a pre-install 'site inspection';
* arriving on the agreed date/time for install (always subject to 'weather permitting'!);
* arriving at the expected start-time;
* completion of install on expected date;
* no unexpected [dollar] 'extras';
* high-quality, professional installation;
* site clean-up after install, and
* invoicing processes.
Even though 'online reviews' are limited to a 'five' rating, against each of these I/we give them a '10 out of 10'. (I should include that being 'somewhat[!?]' of a perfectionist, 'My' standards and expectations are generally above the norm.) We even received drone-video footage of the installation!
At the nitty-gritty level, "Joseph" (Owner and Installer) handled all the paperwork-type requirements necessary to get our PV System up-and-going. You still have do the government rebate part yourself; no avoiding it! (That rebate 'experience' should give you an idea of how much time, effort and anguish you can avoid by Joseph completing key requirements on your behalf.)
Some recommended takeaways from our experience are:
(1) Take the time to do your research properly, i.e., your current and future needs.
(2) Look for a company with a 'proven' track-record, e.g., 'reputable' reviews.
(3) 'Smaller' company's tend to be more personal.
(4) Effective communications are essential between you and the installer.
Finally, I would suggest you would be hard-pressed to find a similar company as professional as 'Formosa Electrics' for your PV solar installation. "Truly excellent work guys!"

Approximate cost: $10000

This review is for Solar Quotes Adelaide, Norwood SA

verified email - 10 Jul 2023

In recently deciding to install a PV System at my home in Victoria, I did my usual internet search to get me started. Of the many links my search displayed, I worked my way through a number of them and arrived at Solar Quotes. I would argue that this site is "one of the most comprehensive" sites you 'should' use when researching and organising your solar panel installation needs.
The site provides for three (3) quotes to be sent to you from installers linked(?) to the site. In a short space of time, I received separate eMails from two installers. Whilst I was engaged in communicating to these two installers, I wrote an eMail to "David" advising him that I had yet to receive communications from a [missing] 'third' installer. Within a day of that eMail, I received a further two eMails; totally 'four' installers. Fantastic communicators!
Each of the installers provided a quality quote for the 11kW PV System I wanted. ("Finn" also did a follow-up to ensure that I had received the additional quote.) Subsequent communications to me from each installer reflects, I think, the high quality of installers recommended by Solar Quotes. (I ended-up having to 'nit-pick' between the quotes, because they were each so good in their own way.)
When it comes to selecting a PV system, I can readily admit that it's "'far' from simple"! I began to refer to it as a "Mystical World" because of the [apparently] inexaustible technical details and issues associated with this technology. I found that the site provided a broad and extensive avenue for research and information which I was very grateful for. (I think it's important to note that I started-off as a 'Neophyte' when it comes to solar panel types, etc., and requirements.)
For me, the site navigation design simplified my ability to find lots of information quite quickly and easily. Naturally, the outcome of this, was that I was able to get to the stage where I could understand (and compare) the important elements quoted by each installer with a greater in-depth level of knowledge.
Bottom line? For me, if it were possible to give "Six stars" to Solar Quotes and the Team, I would be comfortable doing it. I strongly believe that had I not come across the site, I would not have been in the position where I felt very comfortable in making my final decision for my install.
Excellent job guys…Thank You!!!!

Approximate cost: $10000

This review is for Autobarn Bayswater, Bayswater North VIC

verified email - 30 May 2023

I have now dealt with this [Bayswater] business twice. The first time to install a Reversing Camera, and the second to replace and install a multi-function car radio into my Getz.
My first visit was simply to enquire about the types of [suitable] Reversing Cameras and an approximate cost for installation. Unfortunately, the young salesperson I spoke to at that time was not overly knowledgeable, but I did walk away with a better idea of what I could buy and the total cost.
When I returned the second time, I was directed to another [older] salesperson who actually did know about the products and I was happy to organise the purchase and install there and then.
I was given a booking date, time and an approximate time-frame for the installation.
All went well. I was very pleased with the quality of the installation—very professional!
Based on the standard of customer service and the quality of the install, I returned some months later to have my [inoperable] car radio replaced.
Once again the person I spoke to was very knowledgeable about car radios and I was given an installation cost. (Same booking process as for the reverse camera.)
Unfortunately, the given install time-frame was longer than I had been advised. I was told that the installer was experiencing unforseen difficulties; I could live with that.
Any disappointment I felt because of the delay was easily dismissed by me because of the actual installation—it 'exceeded' my expectations. Once again, to my (fussy) mind, the install was also excellent!
In both cases, the end result was that I felt these installations could have been viewed as 'factory standard'.
I would definitely recommend this [Bayswater] company should you require a reverse camera, or multi-function car radio installed at reasonable cost.

This review is for Phone Repair Guy, Mooroolbark VIC

verified email - 11 Feb 2023

Because it is tucked in the laneway near Coles Supermarket, this mobile phone repair shop could be easy to miss.
I have had occasions to take my [initial] iPhone 7 (and lately my upgraded iPhone 14) to the shop for their attention. For both 'fixes', I was very pleased with the quality of work done, time taken, and the reasonable charges.
Having previously taken my iPhones to Chirnside Park for attention over the years, I find I am now a somewhat quiet champion for this [to me!] 'relatively' new business. So much so that when one of my daughter's had issues with her iPhone, I recommended she take it to this shop. She was not disappointed.
"If", the quality of service, repair and charges "We" have experienced across our iPhones is any indication, I would anticipate their repairs to Samsung and Huawei mobiles would be of equal standing. (They do iPads as well!)

This review is for Manchester Rd Dental Surgery, Mooroolbark VIC

verified email - 19 Dec 2022

It's been a number of years since I've written a review. And, once again, this review is targetted to "Manchester Road Dental Surgery" (MRDS) which has expanded with purpose-built renovations (completed this year); check-out the TV screen on the ceiling when you are in the chair! The build inside gives off a nice comfortable "vibe" which is further enhanced by the ladies at Reception: Ashley, Brody (and others) who are [each] superbly-helpful, very personable and efficient to a tee. They always make a person feel welcome; you girls rock!
When it comes to the business-end of my reason to attend MRDS, I previously wrote about my experiences with Dr Amanda Ho; this time I'm writing about "Dr David Rivadillo"; he deserves it.
With [new] family responsibilities impacting on Amanda's time, I have had to forego my regular dental treatments by her, and moved laterally across to David. What a wonderful change that has proven to be. (I still try to schedule a check-up or two with Amanda.)
As highly-skilled and talented as Amanda is, I can say that, without a doubt, David is certainly her equal. I have presented a number of "tricky" dental situations with David, e.g., a 'double' tooth nerve when preparing for a dental Crown; very rare, but picked-up by David! As is the case with Amanda, he too is very personable and professional. Always has a relaxing chat with you and carefully explains what he is doing (or finds) during his examination. Throughout the procedures, he explains (forewarns?) what he is doing, or will be doing. At the end of the appointment, he reviews the work done and explains any further issues you need to be aware of—any questions? (It would be remiss of me to fail to also include the seamless synergy between the dental assistants for both David and Amanda.)
As a forty-year resident, I 'know' there are a number of Dental Surgeries available in Mooroolbark—tested them out in my earlier years—but I am prepared to swear "on-a-stack-of-Bibles", that you can be extremely confident that all of your dental needs can be addressed by the Team at MRDS. They also do a follow-up a day or two after a procedure to check if you have any post-dental concerns.
For me (and incidentally our family), there is simply no other Dental Practice I would trust for complete dental care.

This review is for Manchester Rd Dental Surgery, Mooroolbark VIC

verified email - 25 Oct 2018

When I read reviews, I like to go back a “number” of years in order to get a better “feel” of the organisation or person I will be dealing with. If you are like me, you may have spotted a review I wrote on 2 October, 2015!
I believe most people write a review and leave it at that, BUT, has the review writer continued to have a “positive experience” on subsequent visits? For example, I reflect on a positive review I wrote for work done on our home. Three-plus years later, an issue we discovered later, has still not been fixed! Hence, consider this one an update, i.e., has my positive experience remained sustainable?
The short answer is “Yes”. Based on those earlier experiences, have I done what I thought I would do at that time? Again, the answer is “Yes”.
Dr Amanda Ho “remains” to be my favourite Dentist. I “do” action the Reminder Letter I receive rather than file it in “the Bin”. All the accolades I wrote about her at that time: disposition, skills, communication, etcetera, remain at that same level of excellence; she has not “dropped the ball”.
I can add that through happenstance, and prior to my seeing Dr Ho, my wife sees Dr David Rivadillo and has also basically related to me the same praises for him as I have written for Amanda. (Given we have been married for almost 42 years, I believe I can write that on her behalf.) It would be remiss of me if I did not also give suitable accolades to their Staff…from Reception to Dental Nurses! Top job from them all.
So, what does this all mean? It means that, in my case, three years down the track, I and my wife can still attest that there is a highly-qualified and caring Dentistry team available to the community of Mooroolbark (and beyond). We would highly recommend that, if you are not “really happy” with your current Dentist and their service(s), do yourself a favour and make your next appointment at this practice.

This review is for Manchester Rd Dental Surgery, Mooroolbark VIC

verified email - 02 Sep 2015

Having been a [on-and-off] "Client" of this Surgery for 25+ years, I have been "accepting" of the quality of dentist and service... but no real "loyalty". It's hard to be loyal when there is a noticeable turn-around of Dentists, none of whom really impressed me that much; one costing me a whole lot more by having to later go to a Specialist to fix a botched root canal. (Ian Woolfe being the sole exception.)
Today, I can now state there there is a definite "Change of Guard" for the better by new owners Dr. David Rivadillo and Dr. Amanda Ho.
As I have only been treated by Dr. Amanda Ho, I cannot provide any comment on Dr. Rivadillo. However, if he is half as good as Dr. Amanda Ho, then you can consider yourself to be in "very good hands".
At age 62, I can now, for the first time, quite categorically state that she is "my favorite Dentist"! Not a bad rap considering the number of dentists I have seen over those many years.
Friendly, articulate, caring, smart, perceptive, exceptionally capable, up-to-speed with the "modern" world of Dentistry, are "some" of the thoughts that come to mind when reflecting on my multi-appointment experiences.
In the past, when receiving that ubiquitous "Dental Reminder Letter" in the mail, I more often than not, glanced at it and thereupon dutifully "stored it" in the recycling bin.
Now, when "this" letter arrives, I actually believe I will take-up the offer and indulge myself with a check-up, knowing that whatever the outcome, I couldn't be in better dental care!
As a side note, Dr. Ho is much younger than me which means that I can easily continue to be a recipient of her dentistry skills until such time as I "fall-off-the-twig".