Billi always comes back from Hanrob Heathcote happy and healthy. The staff are very accommodating with her special diet (which I prepare and package up for them to give Billi). We also use the drop off and collection service at out local vets, which makes the transfer to Hanrob very convenient

Our dog Billi (a Lhasa/Bichon cross) always returns from Hanrob Heathcote happy and calm. She has a hypoallergenic diet and the staff ensure she gets the special wet and dry food we provide. The pet shuttle service is terrific and we always use it to get Billi to and from Heathcote. Having used Hanrob Heathcote over many years to board our dogs, I highly recommend it.

Thanks Rodney for spring cleaning our home, just as we had agreed - windows sparkling inside and out, paintings dusted, wardrobe doors wiped down, floors clean - all ready for Christmas!

We moved to Sydney in 1995 and have boarded dogs at Hanrob ever since. We like that they collect the dog from our vet as this is a positive place for her, which means our dog is settled before we leave her - and the added bonus is that we don't have to drive to Hanrob. When we had two dogs, they were boarded together in the same run and this worked very well. Now with only one dog, we ask Hanrob to board Billi with a similarly small dog and this is a great arrangement as she has company and is also well socialised. We pay an additional amount for Billi to have daily playtime and this combined with Hanrob's general care of her seems to work as she always comes home 'normal', happy, healthy and clean! The longest time we have boarded a dog at Hanrob is three weeks. We don't begrudge the cost as we know our dog is being well looked after, and I am pleased to give this reference.