I've been to the Epping store twice now, the first time I asked for a light clean up, but to keep the thickness as I was growing my eyebrows out. I've been growing them out for a couple of months, and was so close to no longer having pointy arched brows. When she was finished I was so upset to find that I again had triangular pointy brows, that were huge and thick at the bridge of my nose and thin at the arch/tail. I also had them do my upper lip, I asked for them to be extremely careful of my lip piercing, both times my piercing was almost ripped out. I left in tears due to the pain but was still expected to pay the full price even though I couldn't stand the pain for them to finish the job.
The lady [redacted due to personal identifier] was unphased that she had hurt me numerous times and unapologetic with a "Err .. sorry?" Do yourself a favour, take your business elsewhere, the extra money you spend is well worth it.

Approximate cost: $20