Reviews by lisae911

This review is for Creative Elegance Interiors Pty Ltd, Wantirna VIC

31 Jan 2018

We engaged Angela and her team based on these raving reviews, so we wanted to add another great review.

Our project may have seemed small (laundry renovation and garden studio renovation), but since it was in an old house it was not an easy task. Angela did a great job coordinating all her 'boys' (her term for highly qualified and tested and trusted traders) around the needs of our young family. What could have been 3 months of complicated planning and discussions, turned out to be just 1 month of observing Angela's smooth project management and her team working hand-in-hand like clockwork.
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Some specific examples might illustrate best what we mean: The works were coordinated around the needs of a 6 month old baby, and we were always given the heads up before noisy work etc. so we could escape the house. Despite the heat, the team was happy to wait until 8 or 9 am before they started.
There were a number of unexpected changes along the way due to the old nature of the house (e.g. the heating could not be installed as planned), but they found a good alternative solution. There were at times 4 different trades working away, all coordinated by Angela who was always around to check on their work, and get her hands dirty helping to speed things up.

The only downside of the project was maybe the amazing speed at which all proceeded, and which tested our ability to make decisions and get organised. Next time we engage them (and we will!), we will make sure we have all decisions about knobs and cabinets made upfront, to help the team progress as fast as they can.

Angela was incredibly responsive (many emails sent at 11 pm, and she was back on deck early in the morning), and generous with her ideas, tips and helping out. She picked up a broom and cloth to made sure that the space was left tidy, and helped me take pictures of the old windows so I could sell them on ebay. She helped us perfectly hang a huge picture in the newly refurbished space on Christmas Eve (when she had certainly many other things waiting for her at home)! And she was even happy to look after our baby while we were discussing things with the tradies.

The project management fee may seem pricey at first glance, but we got peace of mind and a fast and smooth renovation project in return, while (almost) continuing to live our normal lives, which is worth a lot.

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