Brilliant service. From the girl who answered our initial enquiry (Karen from memory) to Stefan who did the job the next day (and phoned to say he would arrive earlier than booked). Stefan was very efficient and professional, had to remove the top and repair the door hinge and completed the repair to our DeLonghi stand-alone cooker in half an hour. He was happy to explain what he was doing and give tips on operation of the oven. Totally recommend this company. Reasonable cost as well.