We haven been using Hanrob Heathcotefor 7 years now, they always come home happy and Hanrob always call if there are any concerns. We have used the pick up service from vets and Petbarn. My only complaint was we could not find out the pick up times for the shuttle and so the dogs had to stay caged for 4 hrs at drop off and pick up . We could have scheduled flights and drop off/pick up a little better if we had times to work with.

Our dogs have been going for a few years now. Both had training sessions as well as stayed for holidays. Staff have always been excellent, helpful and you can see they all care for the animals they look after. The dogs get a report card after each stay which the kids love to read. It always makes me laugh when they say the labrador eats politely! (well he does sit before he vacuums it up!!) They come home clean, well fed and happy- that's all we are after!