Australian Motorcycle & Marine Finance

Applying for a AMMF Loan is simple, either visit your local AMMF dealer, call our Direct Sales team on 1300 263 123 or apply online.
 
Tips for completing this form:

• Please provide as much information as possible to support your application
• The fields marked with an asterisk (*) are mandatory
• Once you have submitted the application an e-mail will be sent to you confirming receipt

On completion of your pre-approved application you will be contacted by your dealer. When you submit this pre-approved application, the data will be encrypted and sent securely to your dealer. (Terms and conditions on pre-approval apply).

To help speed up the settlement of your loan, bring along the following for verification of your application:

• Proof of identification – e.g. drivers licence
• Proof of income – e.g. current pay slips
• Your banking details - for direct debit payments

Download a copy of the AMMF Credit Guide

From 5 October 2021, the Target Market Determinations for our financial products and credit products will be available. Download AMMF Target Market Determinations (PDF 204KB)

What is a Target Market Determination?

A target market determination is a document that describes the type of consumer who suits the products we offer.  We determine this by considering the class of customers for which our product meets their needs, objectives and financial situation. 

It also sets out who can distribute our products, how they can do this, and situations when we may need to review our products and the target market.

Why do we have Target Market Determinations?

From 5 October 2021, AMMF needs to comply with new requirements which arise under the Treasury Laws Amendment (Design and Distribution Obligations and Product Intervention Powers) Act 2019.  This new law requires AMMF to have Target Market Determinations, as well as meet other obligations.

This framework will help ensure AMMF is putting customers at the centre of how we design and distribute our products.

Click here for a general AMMF enquiry

Phone: 1300 263 123

Email: customerservice@ammf.com.au

Hours of operation

Monday to Friday (Exception Australian Public Holidays)

8.00 am to 5.00 pm

Australian Motorcycle and Marine Finance Pty. Ltd.                                                        

489-493 Victoria Street, Wetherill Park, NSW 2164, Australia

Locked Bag 79, Wetherill Park NSW 2164

Hardship Assistance 

For hardship assistance please contact us by;

Phone: 1300 263 123

Email: customerservice@ammf.com.au

Mail: Locked Bag 79, Wetherill Park NSW 2164

Complaints Handling and Dispute Resolution Process
If you have a complaint about any aspects of our products and services, please contact us first on 1300 263 123 so that we can resolve your concerns. Once we are aware of your concern our staff will take the appropriate steps to address your concerns immediately. 
If the staff member is not able to resolve this with you, the matter will be escalated to a higher level to the relevant manager. You may request this escalation at any time by calling or writing to us. The manager will investigate the issue and take all reasonable steps to resolve the matter with you or your authorised representative.

Escalating your complaint
Should you feel that your complaint has not been properly handled or you are not satisfied with the result, you may request an independent review of your dispute by writing to:
Dispute Resolution Officer
Australian Motorcycle & Marine Finance Australia Pty. Ltd.
Locked Bag 79,Wetherill Park NSW 2164
Phone: 1300 263 123
Email: complaints@ammf.com.au

External Dispute Resolution Scheme
If you feel we have not fairly resolved your complaint you can refer the matter to an external dispute resolution service. Australian Motorcycle & Marine Finance is a member of an external dispute resolution scheme which independently and impartially reviews and resolves disputes between consumers and participating financial services providers.
The contact details are:

Australian Financial Complaints Authority (AFCA)
GPO Box 3, Melbourne Victoria 3001
Phone: 1800 931 678
Fax: 03 9613 6399
Email: info@afca.org.au
Web site: www.afca.org.au 

The information provided by AMMF on this website is of a general nature and for information only. Before making a decision about finance options featured on our website, you should consult with your independent legal, taxation and financial advisor, who can advise you which finance arrangement will best suits your individual circumstances, objectives and personal or commercial needs.

Note: Loan applications are subject to AMMF’s normal lending approval process and credit is subject to approval. Credit criteria, fees and charges, terms and conditions apply. A copy of full terms and conditions is also available on request and will be included with the loan contract and schedule. 
For secured loan our comparison rate is based on either:

a) a loan of $30,000 over 5 years or
b) a loan of $10,000 over 3 years.

WARNING: The comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate. 

Australian Motorcycle and Marine Finance Pty. Ltd. ABN 85 603 969 875 
Australian Credit Licence  472 918 

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