While AI made significant strides in business operations last year, a new report reveals professional services firms still have a long way to go in fully embracing the technology. Certinia’s 2024 Global Services Dynamics report, surveying over 1,000 businesses globally (including 17% from Australia), highlights the high expectations for AI: Greg Smith, Head of Global ...
A new survey by Capterra reveals a significant trend among Australian middle managers. Faced with overwhelming workloads and burnout, a staggering 73% report feeling stressed or burnt out. Yet, there’s a glimmer of hope – 77% see potential in artificial intelligence (AI) to streamline tasks and ease their burdens. Capterra’s Laura Burgess, Content Analyst (Australia), ...