The Sebel Quay West Suites Sydney 5 stars

Customer review rating (ALL Rating) 4.5/5 2,145 reviews

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Description

Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or SydneyHarbour

Our accommodation(s)

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Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar is open for breakfast daily from 7am - 10am, Lunch Thursday - Sunday 12pm - 2pm and Dinner Tues - Sat from 5pm - 9pm

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,145 reviews

TripAdvisor Rating  4.5/5  1,767 reviews

Certificate of excellence 2023

Enjoyable time

Customer review rating 4.5/5

Jazmin V. Families - Confirmed reviews ALL

This was our third time and we enjoyed it. We love the pool and spa area, it’s clean, the water is the perfect temperature and the view is amazing. The room was nice, the only negatives I would say were the pull out bed was a little sloped so not entirely comfortable and the bedroom window didn’t close fully so I could hear a lot of city noise during the night. But overall, it was a pleasant stay. I would like to make note that Stephanie who took care of us was extremely lovely and made our little boy feel very special for his 3rd birthday.

Dear Jazmin, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future. Sincerely ,Tissa Wickramasuriya Operations Manager

Top Sydney Stay

Customer review rating 5.0/5

S O. Couples - Confirmed reviews ALL

Centralised collation to all attractions in CBD, train, light rails and buses - 5 minutes walk. Great view from our room. Room is equipped with all mod con and well maintained. Staff are friendly and helpful. We are impressed and recommend to all. Thank you Sebel QW.

Dear Suwannee, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Well located

Customer review rating 4.0/5

David C. Families - Confirmed reviews ALL

Good overall, but room not cleaned on the public holiday even though card was left on Door. We were out from 9.00am to 4pm and when we arrived home someone knocked on the door wanting to clean

Dear David, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive guest feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Good value

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good location, good price for a 1 bed apartment. A/c not controllable (neither temperature or room), extremely poor internet.

Dear Russell, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future. Sincerely, Tissa Wickramasuriya Operations Manager

Enjoyed our stay.

Customer review rating 4.5/5

Jeanette Couples - Confirmed reviews ALL

We were a little early which wasn’t a problem as we were going to have lunch any way. No one at the front door so had to go find a trolly to unload the car and left keys at desk so car could be parked.It was my husbands birthday and arrived in room no bottle of bubbles which as a member we always get at other ACCOR places ,no upgrade either .The staff in the bar were lovely and wished my husband happy birthday on the Saturday night.

Dear Jeanette, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I am glad to read your husband was able to enjoy his birthday at the property and i will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For members we do look to upgrade bookings to the next room category when possible but it is subject to our availability. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

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Other web-users rate our hotel

  • 1,180 reviews 9.6/10 Location
  • 1,896 reviews 8.3/10 Room
  • 1,194 reviews 8.6/10 Service
  • 73 reviews 3/10 WiFi
  • 612 reviews 7.7/10 Comfort
  • 423 reviews 5.9/10 Cleanliness
  • 286 reviews 9.1/10 Pool
  • 227 reviews 5.8/10 Value

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