5

***STARS*** GOOGLE REVIEW

2

DAYS APPLICATION LODGEMENT

1

DAY LENDER FOLLOW-UP

2

DAY POST-SETTLEMENT SERVICE

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ABOUT OUR COMPANY

Why Should You Choose Us?

We begin by listening to and understanding your needs, then working as a team. we offer suggestions that are in your best interest.

  • Complimentary consultation
  • Communication with Transparency
  • Focused On Your Success
  • Friendly and Honest Suggestions
  • Check our reviews

  • Google and Trustpilot

TESTIMONIALS

People Are Saying About us

L. Wu

Home owner
Friends For Life!

"Surestart team are so knowledgeable, professional and patiencehelping me with every stage of loan application. They managed all the complex paperwork for me and also provided all the services, which really saves me a lot of time. After the settlement, they still keeps helping me figure out how to pay the mortgage in the lowest interest, They also review and mange my loan for me and re-negotiated lower rate with the bank. I would highly recommend them."

Melati K

Home owner
Great Guidance for First Home

"Prior to meeting Surestar team, the thought of entering the property market was pretty daunting and intimidating. These guys were very helpful with explaining the process and also gave us some actionable tips on how we can improve our borrowing capacity. It's insights like these that will really help buyers, especially those purchasing the first time. We walked away from our discussion knowing exactly what to do next."

D. Byers

Home owner
Great Outcome Highly Recommended

"Surestart Team they were exceptional, focus on getting the right outcome for us and fantastic service. They help us from the start, recommended a solicitor and stayed in touch afterwards to make sure everything was what we needed. We had some reasonably complex financials and wanted to use my profession to get a waiver on LMI, they managed to work through to get us an awesome outcome. Could not be happier."

A. Doganay

Home owner
Thank you for your support!

"Thank you to Surestart team for their professionalism and support. they supported us from the beginning to the end attending to our needs in a most courteous and friendly manner. They provided clear guidance and assisted with all matters relating to the process at all times. During our business they treated us as a friend and not just another customer with friendly approach,honesty and professionalism is second to none."

Moustafa. C

Home owner
6 Months Reviews

"I am a first home buyer, I have had my loan for over 6 months now, from the initial phone call to now the team at SureStart Finance did not miss the beat. They are very proactive and knowledgeable, I am based interstate and not once did I feel left out. The team is attentive to all my queries and is always present to solve them. In-fact since my loan inception they have followed up to review everything is setup correctly. It’s been a pleasure dealing with a company I can trust."

Syeda

Home owner
Excellent Service

"Surestart team helped us in getting the best home loan package based on our situation and needs. They guided us through each stage of buying our first home and was very patient to answer all our question, always available to help and support us during our property search and also assisted us on weekends while we were at open homes. Thank you Surestart Finance team for all your support. We highly recommend their excellent service."

  • What is a Mortgage broker?

    A mortgage broker is a type of financial adviser who specializes in helping people find a home loan. After selecting the right product, they also manage the application process for you and provide tailored advice along the way to help you secure finance.

  • What does a mortgage broker do?

    The first step is to assess your financial situation, determine your creditworthiness, and help you choose the right lender and loan product. Mortgage brokers typically offer products from several different financial institutions, allowing you to compare and choose the best option for your needs.

  • Why use a Mortgage broker?

    A great Mortgage broker can save you time, effort and money in selecting a suitable home loan. They can help you to avoid taking out a loan you might later regret and plan for a better financial future. Our mortgage brokers will always work in your best interest!

  • Does it cost to use a Mortgage broker?

    By speaking to us is obligation free. We are compensated by the lenders we originate the loan with. The commission figures are disclosed to you at the time of application. Brokers are typically paid upfront and trail commission for loans originated. We may charge a fee to compensate for extra work and time spent.

  • What to expect at your first consultation?

    Our broker will discuss your goals and perform a financial check. We will get to know you better, prioritize your goals, and will answer any questions you may have, simple or sophisticated. Our goal is to make your life easier by simplifying things and helping you make informed decisions about your finances.

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What you need to know when buying and financing your home!

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OUR PROCESS

Steps to get your loan approved!

Initial conversation and discussion about your financial goals and plans.

We can arrange a meeting in person or over the phone to discuss your financial situation and see if we would be a good fit to work together.

We will request documents from you and begin the research process.

We will let you know your borrowing power, research and explore lender options to help you achieve your financial goals.

Complete structuring your application and submit to the agreed lender.

We will complete all the relevant application forms for you to sign and submit your application to the selected lender.

Good news from the lender in regards to your Pre-approval.

During this period lender can take from 24 Hours to 5 working days, they may ask for additional questions or supporting documents to support your application.

You will be searching for your dream home.

We will help you through this process, helping you avoiding pit falls, handheld you while you search for property with our tools and experience. Upon finding your home, do due diligence, complete valuation of the new purchase property.

Signed, Sealed & Delivered.

We will move the application to formal approval stage, during this time we will complete all the required document to finalise your application. We will also liase with your solicitor with settlement booking details.

Congratulations! Your home is now settled.

You now can pick up your keys from the agent and have a new place to call home. You may wish to arrange utilities connection and set your move in date!

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Complimentary Consultation

OUR TEAM

Here to support you

Complimentary Consultation

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BUYING A HOME

We Are Here To Help You

  • First home buyers guide

  • Sick of paying rent

  • Check eligibility

  • Building equity

  • Claim eligible grants

  • Understand the costs

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