25 reviews about Amaysim

verified email - 05 Nov 2023

I was with OVO for a considerable time and they were bought over by Amaysim. They kept on sending messages saying I have used up all my data so I upgraded to a 120GB plan @ $50 for 28 days. After a few months I had accumulated more than 200GB so I knew this plan was too much for me and wanted to downsize. I requested my remaining accumulated data to be transferred to my new account but they flatly refused saying it is in the contract. Who would read the fine print for hours on? Anyway, what I wanted to say is their practices are highly unethical towards their customers and also their competitors by undercutting them by utilizing all unethical stuff. These people are here to rip us off and take the money out of this country and all Aussies should boycott them.

Approximate cost: $200

verified email - 23 Jul 2017

Will Double charge if you upgrade
I am a POST paid customer paying by direct debit at end of each month on 21/7 i upgraded to the new 40 $ plan from the 39$ plan i then on 22/7 got a bill for previous month to 21/7 of 79$ effectively charging me twice for previous month.I contacted their customer service who offered me a 19$ discount??I know of at least one other customer that has had this problem.I have now lodged complaint details wit Telecommunications Ombudsman.

Approximate cost: $40

verified email - 24 Mar 2017

Attention everyone!
After their recent change in data plans (to worse of course) the system is screwed up - data pack is always set up for auto-renewal when you buy it, but when you remove that option just a second after, just you get charged again same amount just like you bought it again.
They even send you two invoices, but deny that double charge -but still denying it. Okay Amaysim, eat that $60 you have stolen form me. After years with them I am leaving and something tells me many other will do the same soon. There are better options on market now price-wise. Data speed and coverage much worse than person just next to me with Optus sim, which is network they are using (what is your priority in Optus QOS, hah?), endless waiting time on phone support, useless online chats support, no official support email published.
Just stay away from that amaysim experience.

verified email - 21 Dec 2016

I have to recommend Aldi mobile it's actually cheaper and amaysim had the audacity to cancel my infinite deal with them because they said I sent too much texts. Well that's lame

verified email - 16 Nov 2016

Amazing value for money. I have unlimited talk text and 7gb of data on my iPhone for 39.90$ a month. Amazing service and never had an issue. Will never go on a contract again.

verified email - 08 Aug 2016

My whole family has used Amayzim for years.
They have always been great for deals and easy to deal with.
Transition from 3G to 4G was easy with this group.

Approximate cost: $160

paulw581 12 Aug 2016

Your purchase from AudioBuy.com.au - please email us urgently with your order number etc. You have left a very damning review about our company online and we need to resolve this as soon as possible.

paulw581 12 Aug 2016

user 'jamesj925' - Please contact AudioBuy.com.au about a review you've placed against us. We need to check some details with you and preferably speak with you on the phone to your public statements about our service and recommending to others that they not deal with us. Understand that our business has employees and your negative review encouraging others to not deal with us ultimately impacts the owners and staff.

paulw581 25 Aug 2016

jamesj925 , please contact Audiobuy regarding your online comments. If you honestly feel that you have been short changed then please email us , however you've been silent in our emails and continue to post these online comments on WOMO etc. Please email us urgently with how we can fix the issue you appear to be having.

verified email - 08 Oct 2015

I was with amaysim for many years and initially found their plans to be well priced and fair. Over time though, they have changed the terms & conditions of their plans and have also changed the way that data gets used. My phone bill was quickly doubling and I wasn't using any extra data or making any more calls. After some investigation I found Optus to be much better value for money. Since changing to Optus I have much better coverage than I ever did with amaysim even though they claim to be on the same network. As with anything I would recommend thorough investigation before signing up.

emmyl
#2 in Glen Waverley VIC
145 reviews · 9910 points
verified email - 03 Aug 2014

When I went to my aunties house she was associated with them and I found that the internet had a few issues but I was happy with there work. Their prices are fair and worth it.

lozzi3110
#58 in Warrandyte South VIC
174 reviews · 13830 points
25 May 2014

They were good however I had some internet problems. I recently stopped using them but they had plans for everyones needs. They have competitive prices as well.

08 May 2014

I have a 10GB amaysim card for my Samsung Galaxy Tab when I am away from WiFi. It is excellent value - 10GB - 365 days, and never a moment of trouble. Plus I add a bit of credit which lasts all year for the occasional sms when my phone is dead.

Approximate cost: $100

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