I tried to find an entry Level Cannon digital SLR camera .... came across the site andwas very impressed with their prices and plenty of reviews for each product.
It really make it easier to buy online. I also sent a question by email to the team, the response was prompt and helpful. They deserve to be the winner of 2012 WOMO award -Recommended!
Approximate cost: $600
I found the best price here and they had very positive reviews, i received exactly what i paid for and the communication was excellent. Samsung Tab S2
Lovely service. The online help was spectacular, friendly and polite. The delivery was safe and way faster than expected. 8 days from ordering to using it. Brilliant work, Becextech.
My Samsung Galaxy S7 arrived in advance (a week before the ETA that the customer service told me) and in good condition. I didn't know at first that the accessories that I ordered along with the phone will be be shipped separately so I asked the customer service why my purchase was incomplete. The customer services were prompt to answer to all my queries. Phone accessories arrived 2 days later. Will recommend this to my friends
I ordered a phone that is no longer available in Australia (a Samsung Galaxy Note 3) .The item was delivered fvia DHL - absolutely amazing service! I had been led to believe that parallel imported phones would be in a foreign language, and my first challenge would be choosing the right language, when the menu would be in a foreign language - that was not the case, English UK was selected when I turned on the phone. The power adaptor provided is way too bulky to use, but I have plenty of extras at home, so all good. I am now a fan of Becextech and will not hesitate to use them again.
Sadly it is not possible to give a minus rating but I would never recommend this company.
I have sent over 50 emails since they sent me a locked second hand iPhone from Hong Kong.
They have been evasive as soon as I emailed them it was a faulty product.
Fair Go (the consumer programme in NZ) was very interested in how they conduct their business as was Price Spy.
Please read all their bad reviews before you order. Better still go elsewhere.
Approximate cost: $865
We bought here because of the positive online reviews - particularly compared to some other options - and it has been very easy and product arrived as described. One issue is they do not have phone support - however their email support was exemplary. I found them to be informative and fast with their responses.
Becextech was quick and reliable with buying and delivering their stock. They straight up told me that they didn't have the camera I wanted in stock but they'd get it in by the next day and send it out. Shipping was fairly quick.
Class 'A' act, merchandise was as advertised. Ordered a new phone, it was shipped quickly and delivered by a friendly driver, but a clearly secondhand one arrived , I contacted BecexTech and they quickly shipped me another brand new handset. Wonderful support, thanks guys!
Had an issue where the price for an item dropped the day after I ordered it. (it had not yet arrived) The price difference was enough that I was willing to send it back and reorder for the lower price. I emailed and the service rep was able to help me out and match the price for me. She was very friendly and helpful, and escalated this to upper management for approval. This was my 1st experience with BecexTech customer service and I have to say it was a very good experience.
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