1 review about Cash Converters

verified email - 29 Jan 2013

There are some shopping experiences where you just cannot believe that the level of customer service is so horrendous and a staff member is so incredibly rude and arrogant that you feel as if you are being punked! This was one of those experiences – and then when you ask to speak to the Manager and to be told this is the manager! A dirty, unorganised mismanaged store where the manager actually argued with us on twice during the conversation. Perhaps this manager is so used to speaking down to customers that this is just a normal day. A perfect example of how not to do customer service. Come on Cash Converters – please tell me he is not training other staff!

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