DR ZENAIDY CASTRO Dentist Melbourne

based on 184 reviews
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184 reviews about DR ZENAIDY CASTRO Dentist Melbourne

03 Jun 2014

Most people have a fear of dentists but when you have a PHOBIA of dentists it can effect your whole life in ways most people don't understand. My personal experience with dentists started when I was 12 & witnessed my younger brother being injured by a dentist to the point he had to have 7 stitches across his face, as you can imagine I NEVER wanted to sit in a dentist chair in fear that it could happen to me. Due to a small bus accident I suffered mouth/teeth injuries but I could not make myself face a dentist, even the thought of me sitting in a dentist chair brought me to tears & had me shaking uncontrollably to the point my GP prescribed Valium, but not even Valium could get me inside a dental surgery.
My poor oral hygiene & my phobia have left me with a mouth of missing, broken & rotten teeth. Now I'm almost 40 & constantly feel embarrassed & ashamed to the point I try not to open my mouth in front of anyone, not even my supportive, loving family.
I felt like I was ready to face my phobia & hopefully change my life. I did some research & came across Vogue Smiles Melbourne & Dr Castro's website. They seemed to understand that a 'fear' & 'phobia' were different so I fired off a email explaining my situation. Within hours the team at Vogue Smiles Melbourne had contacted me & proved that their website was not just a bunch of pictures & words, they were honest, caring & most importantly understanding of my phobia. I met with Dr Castro & her team and from that very first appointment I felt that Vogue Smiles Melbourne understood me & had my best interest at heart. I now have had several appointments with Dr Castro & can HONESTLY say she is changing my life 1 appointment at a time. Every step is explained to me, I feel supported & most importantly safe. I wish there were enough words for me to say thank you to Vogue Smiles Melbourne for the life changing experience, the care & support.
If you have a fear or phobia of dentist I would HIGHLY recommend Dr Castro. Your fears & concerns are taken serious from the first time you contact them.
I can not wait to have the smile I have dreamt of for years and marry the man I am very much in love with.
Without Dr Castro's help & support I would never have agreed to get married in fear of the horrible photos.
Again thank you Dr Castro & your whole time for your time, patience, understanding & the opportunity to change my life.

Always appreciate feedback like this. Thanks a lot Heleng41. If there is something fulfilling with my career is learning from appreciative patient like you the fact that I am in some ways I am an instrument in changing someones life through giving them a beautiful confident smile

26 Oct 2016

I was on google searching for, "the best cosmetic dentist in Melbourne." At the top of my search list appeared 'Vogue smiles,' I decided to click on at take a look at the reviews. Whilst scrolling down all I saw was positive feedback. At that instance I called vogue smiles to arrange a consultation with Dr. Castro. I was greeted by the friendliest receptionist, Vivian who kept me informed and provided me with the needed information about the clinic and my procedures. Vivian then booked me a free consultation with Dr. Castro. Well, long story short, Dr. Castro infromed me about the options that I had, I was impressed, I booked my appointment. [redacted due to breach of AHPRA guidelines], and honestly I couldn't be happier!! I have recommended my friends and family, and I will defiantly be coming back. 11/10 for the Vogue Snile team.

Approximate cost: $900

15 Sep 2016

Completely blown away by Dr Zenaidy Castro! She's an Angel in disguise. Would definitely visit again.

Jim Salamanis

Thank you very much Jim. Enjoyed every minute of you relaxing massage. You are my favourite! ;-)

19 Aug 2016

I had such a wonderful experience at Dr Castro's. After moving to the city I hadn't yet found a new dentist. I saw the fantastic reviews for Dr Castro and I decided I would give the practice a go. What a great decision. I felt so welcomed and comfortable the moment I walked into the office. Bobby is an amazing practice manager and amazing person in general. Thanks
For welcoming me to the family Dr Castro's office!

09 Aug 2016

Dr Castro is a very competent and gentle dentist. She is particularly calm and ensures I am always comfortable during procedures. I am extremely happy with the service I receive and thrilled with my new smile. Thank you Dr Castro :)

21 Jul 2016

I have had a very good experience here at Dr. Zenaidy Castro’s office. Staff were so welcoming and made me feel comfortable to come to my appointments as in the past I was Affraid of the dentist and dreaded it...but not anymore after coming here. I feel really looked after and the practising manager was very nice and helped me with all my concerns and questions.
I will recommend all my friends that have any dental problems to come here to have a lovely dental experience.
Thank you
Dr. Zenaidy Castro for helping me be happy with my smile.

Approximate cost: $2500

20 Jul 2016

When in Melbourne I visit this practice for my regular dental appointments. I have had my teeth whitened by the team at Vogue as well. Always efficient and comfortable. Practice manager helpful in finding appointment times suited to schedule. Bonus for convenient location by pt even if not driving.

07 Jul 2016

I had visited this dentist about 4 years ago when I worked in the building but had moved away, as soon as I moved back to the city I couldn't be more excited to return.. And who looks forward to their dental appointments, right? I visited again today and although the same staff were not there I had such a pleasant experience, from the moment I walked in to the end of my appointment Iv never felt so at ease! It is always a pleasure! :) thank you to the whole team! I couldn't be happier!

05 May 2016

Everyone who works here is so friendly, professional and helpful.
I would recommend DR Castro's office to anyone. Bobby, the office manager, is outstanding and Dr Castro is a wonderful dentist.

22 Mar 2016

My first visit to Vogue turned out to be excellent. From the very start I felt so welcomed by the practice manager. I felt I known them for a long time. Dr Castro was very easy to approach and a professional. She explained my treatment plan very well. She was very gentle, I didn't feel any discomfort at all although I fear Dentists. It was just different with Vogue. I am looking forward to my other two appointments till I get my mojo back:). My best of regards to the team for your excellent customer service.
Thanks to the staff and Dr Castro you're a star!

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