We used this service when on holiday in Cairns, we were very disappointed with the service we received. When attempting to cancel the hire of 1 of the items over the phone we weren't told the full fee would still be charged for that item. This was hidden in the fine print of an email which was almost 1000 words. When we asked if the charge for the cancelled item could be refunded the business owner was quite rude and in our opinion used the terms and conditions to profit from our situation, rather than to protect against any loss.
Julianne was a pleasure to work with. She delivered the goods on time with a smile and we would not hesitate to use her again. In fact I have already recommended Hire for Baby to some friends who plan on visiting with their young families soon.
Amazing service - I didn't even meet the person who runs it. I had carseats delivered to my hire car company at the airport, and the a whole heap of gear, including toys and nappies, delivered to our hotel. At the end of the stay, I left the gear at the hotel reception, and the carseats in the car, and the rest was taken care of! Travelling with two kids has always been pretty challenging - but this service actually made it pretty simple!
I just hired a baby capsule from Hire For Baby in Cairns, and I couldn't be happier with the service I received! The owner, Julieanne, has young kids so she knows the challenges that parents face. My baby came 3 weeks early, so I actually hadn't had the capsule installed yet. We didn't think about it until late on the afternoon before I was due to leave the hospital. We called her, and she said it wasn't a problem for my husband to have the seat fitted that night, so that I could go home the next morning! I have recommended this business to everyone I talk to! This type of flexibility makes it much better than hiring your capsule from the Ambulance! And the equipment is a lot newer and really clean!
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