15 reviews about Ideal Introductions

verified email - 27 Nov 2023

Excellent service

The service provided by Linda and her team so far has been second to none.

She has been very attentive and is clearly an expert in the field of matchmaking.

Whilst I am only at the beginning of the Ideal process, everything I have seen so far has left me with confindence that I am in the right place.

Approximate cost: $4500

20 Oct 2023

I met with Linda's team and as a skeptic I challenged them. Much to my delight they surprised me. Six years in, looking to the future, there is no end in sight. Rocking chairs on the deck of a wooden cabin over looking the lake. Six years of bliss, our life time to come. Thanks to Linda, the only thing we need to work on is the rocking chairs.

verified email - 19 Oct 2023

I,ve just returned from Europe, where I proposed to the love of my life. A and I were introduced to each other five years ago by Linda and her team. My first marriage was to a good person, but not the right person. Second was very toxic, and while this experience compelled me to do a lot of work on myself, I knew that I still sucked at choosing life partners. I called Linda, and opted for the second top package. I had prepared an "I deserve someone who:" list, and gave it to Linda on our initial interview. My first introduction wasn't a fit, but Linda got it spot on with my second, when I met A. Ideal had given A a complimentary introduction after her allocated four had failed to impress. I think perhaps they liked her attitude and really wanted to help her. Maybe it was fate, but it's an indication of the level of personal attention and care Ideal bring to the table. Thankfully the stars aligned in our case, and we couldn't be happier. I would have never met her were it not for Linda and Ideal, and we are now excited to plan our fairytale wedding in 2024.

Approximate cost: $3500

19 Oct 2023

When I finished my appointment with Linda I felt like I had put my love life in the safest hands possible... and I was right! Only 3 months later I was introduced to the man I have been very happily married to for nearly 3 years. I recommend Linda to all our friends and family who are sick of the cycle of online dating and who really want to find true love. Linda and her team really do care and go above and beyond to help all their clients find the perfect match!

verified email - 10 Oct 2023

Don’t do it!!! “Matches” were so far from what I had outlined in my 1hr interview. 1/4 candidates matched my preferences though a big sell job each time to convince me to consider the dates they put forward. Very misleading of this company to suggest there are suitable candidates available when the pool is simply empty. Unsatisfactory and simply a money grab.

Dear Reviewer,
Firstly I apologise you were disappointed with our service.
With not knowing your identity I cannot comment accurately or contact you directly to discuss your concerns.
I would however love the opportunity to meet with you in person, listen to your story, and if you're single now, re-do your profile, personally introducing you again with my personal new insight.
If you're in a relationship now that's fabulous!!! But in saying that, if after our discussion, I feel your introductions did not have the compatibility you're suggesting, I am very happy to organise a pro-rata refund for you.
Reading you had a one hour interview suggests you were a member quite some years back, but regardless, I am keen to resolve this with you...
The last thing we want is unhappy members, past or present.
Please call the office and ask for me directly or email me at [email protected]...
Kindest Regards and I look forward to hearing from you.
Linda Prescott.
Director.. Ideal Introductions..

verified email - 06 May 2023

Very poor....I had one date - paid $1000....There are much better online date sites that you pay for, with better results.

Hello Elizabeth,
If you only had one date through us that tells me straight away you have lots of your membership left.
Don't give up just yet as it is a process, and as much as we would love it, our members often don't have success on that first match as we are still fine-tuning your profile and getting to know you..
The feedback we receive on you and from you, then directs our Matchmakers for future introductions with more clarity and it also helps us understand how you date..
Please contact me directly, we can meet in person, re-profile you and I am very happy to do your next introduction for you personally....
Putting yourself out there is not always easy and we are here to support you on this journey.
Please call the office and ask for me directly or email me on [email protected]
Kindest Regards,
Linda Prescott...

verified email - 20 Jan 2022

Any issues i had with Ideal Introduction have been resolved and am happy with the outcome.

Approximate cost: $5000

I communicated with Glenn via text yesterday. I was hoping to have a conversation as I felt his comments did not match the situation as I knew it. Always three sides to a story..
Unfortunately, he refused to speak with myself and said via text he is not upset, but rather disappointed and he just wanted to walk away and we could keep his $1700.
I replied he was giving up and explained dating never goes exactly to plan and there will always be hiccups. Dating isnt easy and he shouldnt give up on finding Love as he has only used six weeks of his 12-month service.
At Ideal we work together with our clients to achieve the goal of finding their forever partner. Our memberships are not quick (mostly 12 months) as it takes time to find the right fit, and especially for people who havent dated in a while they need to follow our dating guide its got 25 years of knowledge and it works!!
Glenn decided he wanted our premium service where he would receive a make-over with our stylist, professional photos, in-depth feedback and evaluation, and relationship coaching (plus lots more) which we felt would give him the confidence and support he needed as his last serious relationship ended in 2017.
Our photographer contacted Glenn on four occasions, most times he didnt respond or he was too busy, the same with our Stylist and then again when his Personal Matchmaker even offered to organise everything for him. He needed just 3 hours and it could happen on a weekend.
Our clients are busy - thats often why theyre at Ideal. If theyre really committed, they get the styling done asapplus its fun!
I genuinely dont understand Glenns feedback as he met with us on November 18 and his service started beginning of December when he had his first match.
He met M and they spent 4 hours together and the feedback he provided indicated she was great except he got more a friend vibe so, no to a 2nd date.
We closed for Christmas for 12 days and then we matched Glenn again on January 7.
After the phone call with J she decided, she did not wish to meet with him..
J advised Glenns Matchmaker the reasons which we relayed to Glenn.
Our understanding was J would advise him personally. Unfortunately, she did not do this straight away so when he confirmed the date the day prior as he was meant to, she politely advised him she had changed her mind.
In hindsight we should have followed up with her to ensure there was no mis-communication. His Matchmaker apologised several times to Glenn for being put in that position.
Our Dating Guide for Gents is very clear - it's a step-by-step guide to understand exactly how women think, what they want, why they do certain things and what it really means Everything they need to know for dating to be successful.
When our clients dont follow our guides, things often get off track.
Moving forward January 14 his Matchmaker sent through a new profile for a potential match and Glenn was advised she lived outside of Brisbane and was prepared to relocate for love.
Glenn accepted the introduction and then texted back later saying he had changed his mind. All clients can decline a match if they feel it is not compatible His Matchmaker was completely fine with this, saying we would start the search again.
Glenns contract has expected timeframes being 8 weeks apart. The next thing we see is Glenns review the following week.
We are not nasty people - we are simply trying to do a very difficult job and we know emotion gets involved, but when our clients dont work with us it is even more difficult
Glenn is a good guy. We will be ready for him if and when he is ready.
Kindest regards, Linda Prescott. Director Ideal Introductions.

verified email - 28 Nov 2021

I signed with ideal introductions in August 2020 on a 6 month contract. That gave me 4 dates in 6 months at a cost of $250 each date. I just had my last date in November 2021. 15 months to have 4 dates, would you say that was reasonable and money well spent? To say this experience has left me somewhat disappointed is an understatement. People pay money albeit I paid the the lesser of the 3 packages available, just under $1000. One still has hope and excitement that their person is out there. Linda did meet with me on a personal catch up and I was very grateful for that however it still does not guarantee you a person they pick and think you will match with being a potential partner. If you have money to throw away give Ideal a go. I didn't and feel it is an industry that has more negative then positive points. I know it comes down to timing and it comes down to physical attraction as well. For those who have used this company and found success congrats. To those like me still looking good luck. My only advise is if you want to throw good money away on a chance of potentially meeting someone go for it..otherwise don't waste your time or money on a dating agency. I dont believe its value for money when it costs you and your date if they go for the lesser package of $250 each. That's $500 for the company and you still have to pay for the meal etc. The staff are lovely and try the best to keep you up beat and positive about dating and your one being the next one. The next one didn't eventuate for me so it's back to dating apps and maybe meeting him through friends or organically. We can all hope and dream. Good luck

Approximate cost: $1000

Hi N,
After reading your review, to be honest, I am a little surprised
I understand your membership with Ideal didnt find you a lasting partner which of course is disappointing as that is why people join us, but I do feel you met some good men who did meet compatible criteria parameters. I also felt we gave you some solid constructive feedback along the way.
During your membership, I did take time out of the office to come and meet with you personally close to your place of work to discuss your service. I felt we got on really well and I appreciated how very open you were with me.
It did however become very apparent to me there was someone else in the picture. N your heart was with someone else.
When clients are emotionally somewhere else, no matter who we put in front of them they will not connect, and at this stage we had already matched you twice.
Thinking only of your best interest, we devised a plan for you to contact this gent who you wanted to pursue a relationship with and give him some options.
My professional opinion was you were actually in an emotional relationship with this gent as you were in phone/text contact continuously and had been for around a year.
Even though you had only met him once, the situation was (in my opinion) a place where it needed to be all or nothing He was either going to give things a go with you or not, and unfortunately, he chose to be with someone else who lived in the same state
N - I was genuinely so disappointed for you as all his communication suggested how connected he was with you
After some time out to re-group, we offered you four more matches who we thought were compatible but you declined for a number of reasons
Eventually you did have two more matches through us..
Both those guys were compatible but they did not progress to anything past a first date.
The first gents perception was you were too serious and lacked that light-hearted, fun element he was hoping for in a partner.
I spoke with you personally about this as who he described was not the person I had met, so I questioned whether you were ready.
With dating, you often get one chance and if you dont go in there with the right head space things rarely work out in a positive way.
You were still keen to get back out there With the last gentleman, your feedback was you had a good date but it lacked the spark you had hoped for
I did feel reading this feedback you had reached a better place..
N, I wish our service worked for everyone and I really did sincerely hope we would have a positive outcome for you.
I do sincerely wish you every happiness.
Kindest regards, Linda Prescott. Director Ideal Introductions.

city-dweller 08 Dec 2021

Thank you Linda for replying. Like I said very appreciative of you meeting with me after the two dates offered initially that were not compatible in your match makers opinions. At the end of the day I think its down to universe and not to dating agencies or even on line dating. Timing is everything. My review is for people to go into dating with an open mind and in the case with dating agencies , money. I dont feel that $250 per date is money well spent. I also appreciate your feedback and hope you appreciate mine.

verified email - 16 Sep 2021

Its been a while since I left Ideal and I've had a lot of time to reflect on the process as a whole and this is what you need to be aware of if you choose to work with Ideal:

1. When people pay hundreds and thousands to find their match - they expect 'results'. This makes everyone very selective as they believe they can 'pick' and 'choose' BECAUSE they have 'paid' a lot of money just to meet you. This is not the fault of Ideal - this is simply the truth of what happens when money gets involved with love.

2. Ideal will hide the truth from you if it'd impact a potential match (whether it's a ethical practice or not). This is because they need people to want to see each other again so they can have a 'successful' business. I do believe Linda and Ideal's staff come from a good place with this line of thinking (eg. trying to get people to give others a chance when their set in their ways etc) but the issue I ran into was that they were having very different conversations with my match than what they were telling me. And I only found out because I confronted them about their behaviour and then Ideal had to come clean about what had actually happened. This is NOT ok. Ideal is a facilitator only and they have a responsibility to look after the interests of BOTH matches - which is ONLY possible when they are completely honest with everyone involved. FYI If I had known my match had to be 'convinced' to see me again, I would have promptly said to Ideal to tell him 'good luck on his search' (and I am pretty sure this response is why I wasn't told).

3. You are limited to a pool of matches WILLING to pay hundreds and thousands to Ideal. Now if you're after the knowledge and security that your not meeting a total stranger - this service is great because they verify everyone. It would be better if when you signed up that Ideal looked further than their own portfolio of clients and jumped onto other resources for someone who might be great for you. Ideal will probably reply saying that "according to legislation" they cannot do this sort of 'searching' but its unlikely your going to find your match in such a limited pool so they really need more initiative ways to help give their clients the best chance at love.

I'm glad someone people have found success through Ideal - they are lucky and they probably wouldn't have met without the help of Ideal. But I don't feel that you're any more likely to meet 'the one' through Ideal than any other method of meeting people this day in age.

I hope Ideal has updated its practices since my experience but as I did refuse the partial refund offered (as it was only offered on the basis that I sign a non-disclosure which would prevent me talking about my experience to even my family and friends), I hope the money I paid them has been put to good use as clearly they need it more than me.

I hope this is helpful to anyone reading and good luck to everyone looking for love - it's out there and you will find it one way or another x

Approximate cost: $800

Hello ch340,
While you are correct about when clients come to Ideal, they expect results; I dont agree with some aspects of what you are saying. We always make sure clients have realistic expectations with their dating criteria/preferences prior to becoming a member.
Reading your review, I can hear there is no malice in your claims, but rather your perception of events. That being said, I would love to chat with your personally so I can completely understand the specifics of your experience.
We do offer refunds ch340 but for two reasons. Firstly, the service had not gone to plan from our end which of course sometimes does happen. Secondly, Management has decided working with a particular client is not in the best interest of Ideal.
They ask for a signed NDS with the refund simply because we have had clients in the past try to get compensated from us down the track for their time, date costs and a client even wanted reimbursement for a washing machine and fridge they bought for their partner while dating!
From a business perspective, it is not an uncommon practice so I hope you can understand we simply have to cover ourselves.
Feel free to call the office and ask for me directly (as I havent been able to work out your identity from the review) and would really love and feel an open conversation would benefit the both of us.
Warm regards,
Linda Prescott. Director Ideal Introductions.

ch340 17 Sep 2021

***EDIT*** Linda's response on 17/09/2021 indicates she cannot identify me from what happened which is disappointing as she stated 'this has never happened before' which means this clearly happens more often than she is willing to admit. Unfortunately, item 2 is not my perception of what happened - I was lied too by Ideal with proof to back it up (worth noting that the registration body for Ideal issues fines of up to $80,000 for misleading clients). And her use of the word 'refund' is not correct as this is a 'settlement' style agreement which is very different (as the NDA wasn't just to stop me from going after the business for more money but to stop me talking about my experience as well). Very disappointing (but not unexpected) response. Please note that I have taken a screenshot of Linda's response for future reference.

08 Jul 2021

When I joined ideal introductions I had a couple of dates which were ok
My third date was everything I could have wished for and more. We are still together one year on I can’t thank Linda Prescott and the team for finding the perfect man for me. The package I signed up for was worth every penny. I had tried other ways to meet someone very unsuccessful but ideal introductions go above and beyond to find you a perfect match it won’t always be the first one you meet but eventually the right person is out there have faith I did

Approximate cost: $3500

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