Luggage Direct

4.8
based on 136 reviews

136 reviews about Luggage Direct

verified email - 27 Oct 2023

The price for my luggage was amazing and it was also delivered quickly and safely. I would recommend them for their service and prices.

19 Jun 2021

Great quality and great service, definitely coming back.

verified email - 13 Nov 2017

Efficient and professional service........I would recommend Luggage Direct for their genuine prices and the service.

verified email - 12 Oct 2016

Service is really good here. There are so many things you can get no matter what yo're looking for. A good place to go to!

Luggage Direct 18 Oct 2016

Thank you for your comments. Our staff truly try to deliver "friendly fast and faultless" service. I hope you enjoy your purchase.....Happy Travels.

verified email - 23 Jul 2016

Great place to find what I was looking for. Saw adds over time and decided to go check out some much needed new luggage again.
So much stock its hard to choose,soft ,hard .colour. Lots of well known brands too,its like a big warehouse. Parking is on street so be careful.
The prices are below retail. Paid well below cost for my red luggage .$145 for 3 pieces

verified email - 03 Jan 2016

Very good service. The store is big and it has many variety of suitcases to match your preferences and the top brands are present here too. Must visit a great store.

Luggage Direct 04 Jan 2016

Thank you for your compliments, they are greatly appreciated. Our team strives very hard to deliver a "better than expected" level of service, and are greatly uplifted by feedback like yours! Regards Gary (owner)

verified email - 16 Apr 2015

I had contacted Luggage Direct re an issue of price matching on a travel shoulder bag. The customer service officer emailed me to confirm the matching and to let me know to contact him directly to purchase the item. He was most helpful on the phone and said he would dispatch the item immediately. This was Tuesday 14 April. I could not believe it when the the item arrived the next day
My son who recommended Luggage Direct was right - an excellent service to use.

Anonymous
11 Nov 2014

Heaps of updates on my order with fast delivery. I was wrapt that I also received 2 bonus items, what a surprise! I have already recommended luugaedirect to my friends.

Approximate cost: $250

25 Jul 2014

Just received my order, very happy with the fast turn-around (I live in central Qld and some things take so long to get here!). Was deciding between this site and another to buy luggage but the quality of products was better with Luggage Direct. They even included some free gifts which was such a nice surprise and makes the value for $$ even better. Will definitely return and recommend to friends.

Approximate cost: $175

Luggage Direct 28 Jul 2014

Thank you for your positive feedback. Being ex-NQ, I appreciate the need to hold stock here in Brisbane, and to dispatch the next business day, so regional customers can get their purchase ASAP. Enjoy your trip.

verified email - 13 Jun 2014

It is a pleasure dealing with online business such as Luggage Direct. Excellent price, prompt delivery and some extra goodies thrown in too. Thoroughly recommend this business to anyone looking for quality travel luggage with the best price around.

Luggage Direct 14 Jun 2014

On behalf of the team, thank you for your comments. We carry the stock and strive to get customers purchases dispatched the next business day, so we live up to our "Friendly, Fast and Faultless" goal. Kind regards, Gary (owner)

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