Melbourne Vacate And Carpet Cleaning

4.6
based on 10 reviews

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10 reviews about Melbourne Vacate And Carpet Cleaning

verified email - 13 Dec 2021

DO NOT USE THIS SERVICE. We booked this company to clean our rental property once we had terminated our lease on the basis they offered an 'end of lease guarantee'. We paid extra to ensure the fridge and oven would be cleaned. I did not inspect the property after it had been cleaned because the floors were wet. When the real estate agent inspected the property after we had returned the keys, they sent through a list of cleaning items that needed to be rectified, including oil in the pantry and hair in the laundry. I sent the list onto the cleaning service to request they amend the issues - as had been agreed under the 'end of lease' guarantee. The cleaners refused to return to the property and became aggressive over the phone when I tried to explain the outstanding issues. A few hours, the cleaners got in touch to accept liability and said they would fix the issues. I arranged with the real estate agent for the cleaners to collect the keys. The cleaners never turned up on the scheduled time blaming a 'car breakdown'. Sensing they were obfuscating, I offered to pay more to fix the cleaning issues as I did not have time to attend the property myself, with an interstate move planned. Then the cleaners then blocked my phone number and did not respond to further text messages. I had to take a day off work to rectify the cleaning issues. THIS IS A DISHONEST SERVICE. DO NOT USE THEM.

05 Apr 2018

Highly recommend to anyone looking for an amazing expectation. Thank you so much for your help and doing great job.

22 Mar 2017

Fast an professional service. Highly recommend to anyone looking for an amazing expectation. Thanks for all your help!

verified email - 21 Jan 2016

We used Melbourne Vacate and Carpet Cleaning for our end of lease clean and they did an amazing job. Bathrooms and kitchen looked so clean afterwards and carpets turned out great too after the steam clean. Would definitely recommend.

28 May 2015

We recently used Melbourne Vacate and carpet cleaning company for vacate cleaning of our house. Absolutely great job !! Our agent was very happy with the quality job done and asked for their card. We were so impressed that we hired them right away for our move in cleaning too !! Once again, fantastic job ! Highly Recommended !

28 Nov 2013

Thanks to Melbourne Vacate and Carpet Cleaning services! My upholstery look great always we have been using their services for the last 8 years! I definitely recommend to all

Approximate cost: $0

28 Nov 2013

Excellent Vacate and Carpet Cleaning services !!

If one would want their carpets looking as good as new apart from having them rejuvenated, these people are fit for the job. After deciding to move houses, I wanted the carpets cleaned for the new owners. I was furthermore, extremely pleased with the results. The final result is remarkable!

Anonymous
28 Nov 2013

I have used Melbourne vacate cleaning services and I am very happy with the services and work they did.... Great Work!!!!! Recommended!!!!!!!!!!!!!!!

28 Nov 2013

Was very happy with the Carpet Cleaning service. Cleaner arrived on time, was friendly, professional, took pride in his work and I will absolutely be recommending him to friends!

verified email - 06 Jun 2013

I used this company for my end of lease cleaning along with the carpet cleaning. And what a great experience! The guy was punctual, professional and very polite. The house looked amazing once the job was done. What I really liked was the same guy did end of lease cleaning & my carpets too, so I did not have to arrange different companies/people. I got my bond back without any trouble. My agent was very happy with the job done. Now I recommend them to everyone. Thanks.

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