22 reviews about Mercy Hospital For Women

verified email - 14 Mar 2023

Had major surgery as a private patient & was told I was going to have continuous pain relief via IV for 3 days. Planned length of hospital stay was 5 days. Ended up in high dependency unit straight from surgery as I needed high levels of pain relief. Anaesthetist removed IV pain relief within less than 12 hours of surgery "because I looked drowsy and didn't need it". Ongoing pain relief was insufficient & surgical assistant advised me she was annoyed that it was removed so soon. Staff refused to call my doctor due to issues with pain relief. I was in severe distress due to pain & ended up self discharging within 48 Hours of surgery. Doctor refused to discharge me with pain meds because I was self discharging against medical advice. Spent 3 weeks thrashing around in pain & split my wound open which then got infected & I needed weekly dressings with my GP. So much for trying to recover from major surgery - a little empathy & compassion from the nurses would have been nice. Never will I ever set foot in this hospital again - even if I my life depended on it.

12 Oct 2021

extremely grateful for the care that they gave me on the 3/4/2020 no complications at all

verified email - 16 Nov 2016

Very good operating staff and Drs, caring.

Ward staff disinterested, cold, and uncaring, was not offered any assistance after my operation, staff seemed disinterested, empathy and actually caring would be good, very disappointed.

verified email - 12 Apr 2016

I delivered my first baby here thro C section I can't fault much except the wait times at my monthly consultations

verified email - 20 Jul 2013

I was a patient of the Mercy for the birth of my baby and can only speak highly of the medical staff who took care of us!

I had a private Obstetrician who recommended I booked in at the Mercy because its a large hospital and can deal with medical emergencies if something like that was to occur. Also my Obstetrician treats patients there and delivers babies at this hospital.

The nurses who took care of me were absolutely lovely, friendly and reassuring. They were friendly, ready to assist me with teaching me how to take care of a newborn which is something every new mum needs!!

After birth there were complications involving myself, immediately the nurse pressed the emergency buzzer and a team of medical staff were in my room to deal with the situation.

I cannot speak highly of the staff who held my hand throughout the ordeal, telling me everything was going to be okay. Most importantly, I was taken care of immediately and treated. I was humbled at being treated with such kindness during a difficult time.

I had a private room (thanks to private health insurance) which was clean and comfortable.

Highly recommend this hospital!!!!

sandrad171 20 Jul 2013

What a good review. It's very reassuring.

sandrad171 20 Jul 2013

What a good review. It's very reassuring.

verified email - 16 Jun 2012

I had to go to emergency here once before and founf they were very fast and effectient and helped us out a lot

Anonymous
verified email - 23 Aug 2011

I was admitted at 34 weeks with pre eclampsia, and induced at 36 weeks my little girl had stopped growing i cannot fault the staff over the 2 and a half weeks I was a patient and the 3 weeks my daughter spent in nicu and special care. They are amazing staff each and everyone person I dealt with. Will def be going back their for number 2

Approximate cost: $0

12 Jul 2011

I was recently treated at Mercy for an early pregnancy loss. I was seen twice in emergency and once in imaging for an ultrasound. I would describe every staff member I encountered as amazing! The three Doctors i saw who were all three professional, informative, genuine, honest and caring. The ultrasound technician was wonderfully warm and kind and sensitive while remaining informative. Even while facing a long and uncomfortable wait in the waiting area I was offered warm blankets, drinks and even my choice of television channel. These things seem of little importance but the feeling of actually being cared for was invaluable.

I could not recommend this hospital more highly and am looking forward to my next pregnancy, confident that I will be cared for by the best possible team in the friendliest environment with the most modern facilities available.

Approximate cost: $Nil

verified email - 07 Sep 2010

Treated well and its a clean modern place the service is good midwives are nice and they look after you theres also nice cafes and resturants to relax at

verified email - 08 Jun 2010

I spent two weeks there in 2009. whilst i know public hospitals are stretched at times i found it insensitive to place women with newborns in with women who are at risk of losing their baby. Also this hospital has by far the worst hospital food ever and that's saying something!

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