Smart Send

3.0
based on 2 reviews

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2 reviews about Smart Send

04 Dec 2015

Beware ! They seem to be trying a dodgy way to make more money. Wait for a month after you send freight and then send you a Bill claiming you Underestimated size.

I got stung by this one - very carefully measured two crates I was sending and yet got a demand a month afterwards claiming I underestimated size. The Carriers measurements were very, very rough and in one case the cubic measurement was out by a factor of 3 but they still insisted that their measurements were correct.

I suggest you give them a wide berth even though though they are relatively cheap.

Anonymous
21 Jan 2014

They are much better than you'd expect. I made a lot of mistakes, and was upset when I found no phone number and only an online Customer Service blog called the "Zen Desk". They were lightning fast, and did everything perfectly. This happened several times. They are called Australia's most trusted courier service and are one of the CHEAPEST.

Approximate cost: $One of the cheapest.

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