Steve Sorensen Mechanical

4.9
based on 73 reviews

Customer Approved
“We make customer
service a priority”

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73 reviews about Steve Sorensen Mechanical

02 Aug 2018

Totally impressed! Just used Steve Sorrenson for the first time last week and it is like no other I have been to! From the moment you walk through the door, you are welcomed with geniune care and respect. Fantastic communicators and highly professional. They have outstanding customer service, which from my experience is rare in this industry. Work was carried out in a shorter timeframe than expected. Ladies, I highly reccommend this honest, genuine family owned and operated business. Wish we had found them sooner!

Thanks so much for your kind words Kylie. At Steve Sorensen Mechanical we do strive to give really great customer service and to make looking after your car service needs as painless as possible so we love hearing feedback like yours!

verified email - 06 Jul 2023

First time customer
Very friendly customer service
Was told about and asked if wanted the extras done
Didn't get ripped off by being a female
Would highly recommend
Will only be going here from now on

Thanks for your great review Paula. We like to make our services as transparent as possible so you know exactly what to expect each time so we are pleased you find this helpful.

30 Sep 2022

My mother and I have been using Steve Sorensen Mechanical for over 6 years and I recommend to everyone. They are extremely friendly and very helpful. we absolutely trust everything about what they do.
well done on such amazing service. *****

Thanks so much for your 5* review. We are all about trust and giving you the right advice, so we love to hear your comments reflecting this.

15 Sep 2022

Honest trustworthy very polite and helpful nothing is to much trouble for them would recommend to give them a go you will not be disappointed

Thanks for your kind words Gary! We love that we see all of your families' vehicles and help keep them safe.

verified email - 07 Feb 2022

I always feel confident I'll receive honest and friendly service when I visit. I have been a customer for about 5yrs now and would never go anywhere else. If you're looking for the best mechanics - Steve Sorensen Mechanical is it!

Thank you for your kind words and for recommending us - We really appreciate it!

01 Nov 2021

I have been looking for a great mechanic and after trying a few, I have found them at Steve Sorenson Mechanical and they’re super close which is a huge bonus. My 2015 Mini Cooper is running smoothly after a long overdue service was completed last week. Staff are professional and knowledgeable, pricing was excellent and service was thorough and various points were explained and future issues flagged for my attention. They are now my mechanic and are being recommended to all and sundry

Thanks for your kind words Kerri, we are very happy to hear you had such a good experience with us and we will certainly look forward to being of service to you in the future.

verified email - 23 Aug 2021

I presented my Ford Ranger for its 155k service. My second time here & recommended by a friend. Courteous, unpretentious, communicative and well placed to meet my expectations including value. A great experience.

Glad we were able to create a positive experience for you Jos. Thank you for taking the time to review us.

Anonymous
10 Feb 2021

Had Steve and his team run a manifold clean on my i40. Felt comfortable from the start, very professional, good communication and no surprises. Would not hesitate to use SSM again. Many Thanks

Approximate cost: $500

Thanks for the 5* rating and your recommendation, we really appreciate it!

02 Nov 2020

From the very first contact with Steve’s, my experience was a 110%. This was my very first service. The entire staff were professional, smiling, business like, and completed my service timely. He gave me a quote for future work, that requires attention. I will definitely recommend Steve to my friends

We always strive to give great customer service Jeff so we love to hear when we have hit the mark. Thanks for your great review and for recommending us.

verified email - 17 Jan 2020

I am sure to get honest, reliable and value for money service every time. Steve Sorensen Mechanical don't take shortcuts and will always advise me should they discover any unexpected issues with a price before proceeding. A quality car service, with quality parts and quality customer service. This is the mechanical service company you want working on your car for peace of mind. Steve, Robyn and crew have serviced my cars for 10+ years and I travel 45mins from Brisbane Northside because I strongly believe ""When you find a good thing you stick with it!"

We love the bond we form with customers such as yourself over many years Don, and really appreciate you putting your trust in us to maintain your vehicles. We thank you for your review as they go a long way to help other people like you to find us and the opportunity to try our services.

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