The Pets Hotel

based on 36 reviews
Customer Approved
“We make customer
service a priority”

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36 reviews about The Pets Hotel

09 Jan 2014

My 2 dogs and cat have just spent 10 days staying at the Pet Hotel whilst we were overseas. As my pups are only 1 and never been away from me I was extremely anxious and distressed about leaving them for so long. From the minute I arrived at reception (in floods of tears) I felt happier by the minute that they were in the right place. We loved that we could check in on them via the webcam and watch them playing and enjoying their days. We had contact several times with the staff via email and phone calls and each time were so impressed with the professionalism and kindness they showed us and our fur-babies. They arrived home in the Pet Hotel Limo smiling and calm. We cannot thank everyone at the Pet Hotel enough and we will recommend them to everyone we know....10/10 experience

Approximate cost: $2000.00

17 Aug 2016

The staff are what makes this facility really great. The staff I dealt with seemed to have a genuine love of animals and were keen to learn about my dog's individual preferences.

01 May 2016

Took my dog here for the 1st time. After seeing all the positive reviews, decided to take her in for doggy day care. Lovey caring staff and atmosphere for the dogs. My dog had a great day and interacted with the other furbabys. She came home very tired. Will definitely bring her back here again. Was very happy with everything. Thanks Scott.

21 Apr 2016

I have no concerns in leaving Lola with the wonderful team at The Pets Hotel. It's convenient, clean and the staff really care about your pets well being.

21 Apr 2016

The only other place my dog is happier, is at home with me. Once again thanks to all at The Pets Hotel, Archer was well received & wonderfully looked after

29 Jan 2016

Our beautiful furbaby has stayed twice now! Amazing staff very friendly and helpful!
The pets hotel is always clean
And furbabys all seem very happy to be there!
Wouldn't ever go anywhere else =)

25 Jan 2016

This is lovely spacious, comfortable looking accommodation for dogs. I particularly like seeing the animals at play in the playroom with staff there monitoring the dogs' behaviour. Our dog is not clingy when she comes home which suggests she has been happy there. The staff members all seem very pleasant, cheerful and to like dogs. I would happily recommend this place to anyone with a dog.

23 Jan 2016

Tessa had a great stay, she loves all the attention...its great how the staff care for the animal and humans....

22 Jan 2016

My puppy had day care and an overnight , he was well looked after and the staff and systems for running the hotel was great

22 Jan 2016

Fabulous business really caring for your pets.
Pepper came home clean and happy after her day at the pets hotel.
thanks again team!

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