The Rapid Wrench Melbourne

5.0
based on 527 reviews

Customer Approved
“We make customer
service a priority”

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527 reviews about The Rapid Wrench Melbourne

29 Apr 2018

Had 3 bikes serviced for varying degrees of issues - needed several spare parts fitted (all parts used were Shimano), Mike spent over 4 hours and got all the issues sorted. Easy to communicate with, he did not try to oversell at all, listened to me and we agreed a solution that I am very happy with, and extremely good value, compared to my recent experiences in the bigger bike shops. I will go no where else to have my bikes serviced in future, the simplicity of having it done at home is fantastic too. Thank you Mike.

Approximate cost: $300

Awesome Garry, perfect review! Thanks heaps. See you next time. Cheers, Mike

verified email - 07 Jan 2024

This is my first experience with The Rapid Wrench .
I rang and got a response straight away and made an appointment for the next day for someone to come and service my trusty old bike.
Mike arrived punctually in the pouring rain, was a nice courteous man and did a thorough job lasting not quite 3 hours.
He explained what had to be done and gave me a price for each part needed before he proceeded with the work.
I left him to it , got my bike back and took it for a ride straight away- it felt good and performed well.
I would recommend The Rapid Wrench for
your bike requirements;quick response, good service, professional and courteous mechanic- everything was explained.
Thanking you

Approximate cost: $200

11 Dec 2023

Excellent service! Matt's an outstanding mechanic!

Thanks so much for leaving us a review, Kon! Cheers, Rapid Wrench team

verified email - 06 Sep 2023

Great service value for money. Friendly and always willing to have a general discussion and offer honest advise.

Thanks for your review Terence Cheers, Mike, Matt and Fin

14 Aug 2023

Excellent service very professional mat did a great job

Thanks for leaving your review, Geoff! Cheers, Matt, Mike and Fin

11 Jul 2023

Easy for me. Pro service, new disc brake pads, new 6-8 speed chain and a new 8sp cassette, all done at the van outside my house with no fuss.

Approximate cost: $325

Thanks for leaving your review Doug

21 Jun 2023

Mike was referred to me by a fellow Zwifter and he didn’t disappoint. I’d been putting off getting my trainer bike serviced because I didn’t want to be without my trainer but finally had to bite the bullet when my attempts to get it running failed. Mike was responsive and accommodating to my schedule and he and Finn serviced my trainer back to smooth and like new! So happy with their service. I will definitely use them again and won’t put it off next time!

Thanks so much for the review, Cal! Cheers, Mike and Fin

26 May 2023

Mike clearly loves what he does, and it shows. Thorough, reliable, knows what he is doing and doesn’t cut corners, easy to deal with, and so convenient because he comes to you.

Thanks so much for a great review, Michael cheers, Mike

06 Feb 2023

Thanks Mike, good knowledge and job well done.

23 Jan 2023

Thanks, Mike, for assembling my ebike – turned up when you said you would, did a professional job for a very reasonable fee and shared some helpful hints. What a gem!

Thanks for leaving a review, Julia. Cheers, Mike

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