Tooth Heaven

5.0
based on 48 reviews

Customer Approved
“We make customer
service a priority”

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48 reviews about Tooth Heaven

22 Mar 2016

Great friendly staff with excellent service. Definite value for your money. Dr Lee always makes you feel comfortable and takes great care of you

Tooth Heaven 25 Mar 2016

Thank you nicholas-c for your awesome review!

verified email - 30 Jan 2024

Top of class

Was told that Dr Thoa and team were tooth cleaning gurus and they didn’t let me down.

Left with clean teeth, a huge increase in teeth cleaning knowledge

And no pain. Go team.

Have already recommended the service to others.

I found this business on Word of Mouth

19 Sep 2023

I'm delighted that Tooth Heaven is in my health team, caring for my teeth and wellbeing in so many ways:
1. Coming from an older generation where dental hygiene was optional in my youth, I've had excellent advice regarding conservation of the dentition I do have
2. That advice has come in an honest, caring and clear communication, including costs and pros and cons of each choice. Ultimately, it's been my choice, which I've appreciated.
3. The competence & confidence of all the dentists I've met, most recently Dr Akram, has been outstanding. This has allowed me to relax into whatever procedure is next - a rarity at dental visits in the past!
4. The range of services is impressive, and include items I wouldn't normally associate with dentistry. Recently my wife & I had sleep apnea splints made and these have made a significant difference to our snoring & therefore daytime energy.
5. Their offer of Membership is fantastic. I did the sums on comparing our previous Extras cover cost with TH Membership, comparing return on investment - Tooth Heaven was way in front.
6. They make good use of technology, which is impressive
7. Their aftercare is exceptional. I recently had a tooth removed and received text message questionnaires the following day and 2 days later checking in on me. Whilst all was well, I had the option to phone in for advice if needed.
8. The teamwork is impressive. The Hygienists consult with Dentists at the time if there's any concerns they have, which again generates confidence. The Receptionists work closely with the Dentists to optimise appointment usage.
9. All this is occurring in an atmosphere of professional care - from the front desk to the dental chair and back again.

This is an extraordinary practice, and even though we live 45 mins drive away, my wife and I are happy to travel to receive such exceptional care.

Dr Andrew Horwood, GP

verified email - 25 Oct 2016

Thank you Tooth Heaven.
I was reluctant to see a dentist as it was over 25 years since previous dentist appointment.
Sandy and Jolvin set me at ease with their freindly and professional manor.
Booking an appointment was a breeze, and I was seen to promptly.
Much appreciated.

Tim

13 Oct 2016

I just got my braces off today.. Im LOVING my new smile :) Thank you Dr. Jolvin Lee.
The best, well organized office, extremely efficient, personable staff.  Dr. Jolvin Lee himself is FANTASTIC. The most [redacted due to breach of AHPRA guidelines] experience of my life.
Thank you again from the bottom of my heart for your excellent service and for making my life much happier.

30 Sep 2016

I've never had so much fun at the dentist! While still very professional and providing a wonderful service, they can have a laugh with you, and take the time to build a relationship with you.
My allergies normally keep me away from the dentist unless something is very wrong, but these Tooth Heaven handled it with care and professionally, and regular checkups are no longer scary!

26 Sep 2016

As a first timer at Tooth Heaven I was made welcome by the friendly faces of the reception staff and shown to the cleaning bay enabling me to brush my teeth before my appointment, something I've never experienced in any dental surgery before. The surgery is modern looking which made me feel calm. The wait time was shorter than I expected and dentist Jolvin along with the dental nurse made me feel at ease immediately. The procedure was explained to me at every step and my comfort was at the forefront the entire time. Prices are good, the rooms are clean and they even have TV's to watch while in the chair. Staff are fabulous and my visit was easy, I will only be using Tooth Heaven in the future and have recommended it to all my friends.

22 Sep 2016

I absolutely love Tooth Heaven! They make you feel welcome with friendly faces that are most definitely easy to talk to! A kind and fun dentist that is sure to impress even the little ones. All their cute and useful "presents" will sure to leave the little one eager to go to the dentist every time. They make sure the dentist is fun and help encourage people that it is necessary at the same time. Most certainly the best dentist I've been too!

20 Sep 2016

V professional dentist Dr Jolvin Lee, friendly, gentle yet attentive to the finest details. He doesn't juz treat it as a job, I could feel so strongly his love & passion exuberated in what he does...made me feel at ease immediately & gave me every confidence & comfort that I will get nothing less than the best quality service. The best value for a very reasonable price.

20 Sep 2016

Great service with appointment reminders and happy to change bookings. Best dentist I've found in Melbourne and I will be continuing to visit here even when I move to another suburb! Highly recommend.

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