Aaa Lucky Removals

check icon 3.1 (7)

Reviews for Aaa Lucky Removals (7)

Write a review
3.1
7 reviews
5 star icon
3
4 star icon
1
3 star icon
0
2 star icon
0
1 star icon
3
Service Rating
3.1
Quality Rating
3.1
Value Rating
3.0
mariam-j330
1 review · 400 points
25 Nov 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very honest hard working people . They moved me with lot of care , very friendly. I will use their service again. Thank you AAA Lucky Removals in Lidcome .

dans491
1 review · 600 points
verified email - 01 Dec 2020
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I have used these guys once before the last move and told myself not to use them again. Unfortunately, I had to use them, as the other removalists booked cancelled last minute due to an accident (so I'm told).

Firstly, they took 5 hours to move a 1 bedroom apartment; normal amount of furniture you would find in a 1 bedder. Considering it was a hot afternoon, I didn't mind too much and still gave them a tip.

Similar to the last move, they damaged the furniture...hence why I didn't want to use them. This time, the fridge is not working. The fridge was purchased 6 months ago and was in excellent working condition.

I called them and they accept no responsibilities. They argued that the fridge could have been faulty prior to the move, and hung up on me. This fridge was purchased 6 months ago and was in excellent working condition.

It is unprofessional and unacceptable, and I will not be using them again. if you value your belongings, stay away from these guys.

maximusx
1 review · 400 points
09 Jul 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They moved my whole unit for just over $200. Very friendly and did a great job even up 3 flights of stairs. Excellent

alysonw174
1 review · 400 points
27 Feb 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fabulous, very friendly removalists and very capable. Did the job fast and charged us $500 for the move that went from 12pm till 5pm, with heaps of furniture. I have used them 3 times and friends have also

Approximate cost: $500

shalonk
1 review · 600 points
verified email - 12 Dec 2016
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Had an appalling experience, firstly the movers that came had limited English ability therefore leading to a continuous waste of time and immense frustration. Secondly they were unable to drive the truck into our driveway, and what became the worst display of customer service or even human decency was when these movers decided to simply disappear without giving a single explanation. Just Gone. Meanwhile, I was left standing there waiting, with all our packed boxes and no where to go. Upon realising that the movers had definitely disappeared, we called their office to which a lady (again with limited English skills) finally let us know that the movers refused to do the move (as they couldn't bring the truck in), and that she has no authority to assist in any way. Upon asking for someone who did have the authority, I was refused to be allowed to speak to them. After this dismal experience we were not even told sorry once. Therefore in my eyes AAA Lucky deserves zero stars and I hope that no one else has to go through such a negative experience with them.

verified email - 16 Mar 2012
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

We moved house on Christmas Day 2011, (Had to) i have booked them a week earlier, they came and then started saying that they need an extra $60.00 for my dinning table and an extra $60.00 to move a marble coffee table, when I disagreed, they just left me and never came back, half way through my stuff on a Christmas Day.. What a service.. Never ever use this company again..

verified email - 16 Nov 2009
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

brilliant about $65 per hour instead of over $135 , they work fast, the take care, the traveling time is only half an hour
i have used them 4 times
cheap rates but normal service