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59 reviews about Absolute Domestics

verified email - 04 Jun 2015

Very very rude staff in their call centre. Careless the cleaning quality as didn't want to let me finish my feed back about poor cleaning quality. Lies to me the cleaners who cleaned my house are very experenced, already worked for them at least 6 months, but the cleaner told me she and her husband from Columbia with 2 kids, just arrived Melbourne 2 months!!! When I asked to talk to the manager, I've been told she (Named Cathy) is the manger and didn't want to "help" me anymore. It seems the golden rules to get Absoluedomastic to 'help' you are: 1. Need to tell Carhy how good the job has benn done 2. Let Cathy to cut in your talking any time she wants 3. Acting like a fool to accept Cathy's lie and wrong informations. Then, the Melbourne manager Cathy might want to 'help' you. What a 'great experence'.

verified email - 23 Apr 2015

I would stongly caution anybody considering using this service. The insurance policy they have only covers the client when the cleaner accepts liablity. You will have to provide proof that the cleaner damaged your property. Do you have surveillance cameras in your home? Will you be watching 100% of the time?
A cleaner damaged my floorboards and they have been extremely unwilling to resolve this issue.

verified email - 04 Dec 2014

this company has no service standard and the cleaners they employ are lazy, don't turn up & time wasters. They dust around things... Ive seen them mop with 1 hand and then run out of time and Ive only had half the house cleaned...When Ive pointed out that there are still dust bunnies on the floor...the next week they don't show.. Ive had things broken, again the company allows the cleaner to put it back on you, perhaps they were old? Ultimately I am tired of walking on eggshells around the Cleaners from Absolute Domestics, after all They are being paid to clean but they seem to want their ego's stroked..and thanked and thanked and thanked. I am grateful but I would be alot more grateful if I didn't have to clean again after they left with my $150. Seriously.

Approximate cost: $30

verified email - 25 Sep 2014

The first lady they sent me decided to quit after 1 day. Get a call on Monday to tell this (5 days after she quits) and its now 4 days later and they can not be bothered in returning my calls or emails to let me know when the new cleaner will start. Would not recommend at all.

Oh and more expensive than the cleaner I managed to find MYSELF within 4 hours

Approximate cost: $30

verified email - 27 Nov 2013

my mum swears by their service,she has them in regularly to clean her home now she is elderly,great rates and impeccable service,highly satisfied with their service never had a problem

babenreviewer 27 Nov 2013

especially with this kind of business you'd want it to be done properly hey

verified email - 05 Jun 2013

Took a few days to connect me with a suitable cleaner, but happy with the resulting clean. Do note that this company (or is it just the area serviced?) does not provide cleaning equipment/solutions but I was happy to provide my own.

Approximate cost: $30

verified email - 07 May 2013

I've just started using them and Ann was lovely. My house is sparkling and she was so efficient. She bought all her own gear so that was good, too. I only have a small unit and she cleaned the lot in an hour. The good thing is that she said that they do whatever you need. Next time I'm getting windows done.

Approximate cost: $25

verified email - 19 Apr 2013

I have tried other cleaners before including part-timers and for me, Absolute Domestics is the best for me. I am a busy single mum and I don't have that much time to clean, they simply do it for me and they work like magic! I just wish they have a loyalty discount program.

Approximate cost: $25

sandrad171 20 Apr 2013

I'll keep them in mind.

verified email - 16 Apr 2013

The work we have had done here has always been of the highest standard. Very reliable helpful and friendly.They do all manner of domestic tasks from ironing, washing ,cleaning and general tidying. Highly recommended

anthony1983l 16 Apr 2013

Great to know, thanks.

verified email - 14 Apr 2013

Whole house was cleaned from top to bottom!! ABSOLUTE PERFECTION! Was very satisfied with the type of cleaning products used and the outcome of the house! Will definately be bringing them back when I need them again! Best choice I've ever made!

Approximate cost: $25

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