Air and Water Residential

4.7
based on 105 reviews

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105 reviews about Air and Water Residential

05 Sep 2016

Our electric storage hot water system failed on Friday night. Visited Air & Water Saturday morning & spoke with Larry. Ordered a 300 Ltr Rinnai Solar system & paid deposit. Larry advised that it would be delivered Tuesday but would confirm.
Monday Larry rang to say that unit would not be available until Thursday & a temporary system would be installed Monday morning.
On Thursday morning the boys arrived at 8.00am to install. The electrician arrived & 9.30 am & by 10.30 am the team had left the property, job complete. Thank you for great service!!!!!!

Thanks Chris. May you have many years of hot water from your new Rinnai solar system.
Glad you were happy with our service, Julie
Air and Water Residential

30 Aug 2016

Thanks to Don and the team for their professionalism. Had a very tricky install and Air and Water were the only ones that provided consultancy rather than just trying to sell me a product. Install went smoothly and have already recommended them to a friend.
Thanks Again
Chris P
Cottesloe

Hi Chris. Sorry for my delayed reply, I have been on leave. I am glad you are happy with your new Daikin VRV air conditioner. They are tricky to install and can only be installed by refrigeration mechanics so they are not so common - but the only solution for homes such as yours. Daikin VRV air con is great so I hope you will be happy with it for many years to come.
Kind regards,
Julie
Air and Water Residential

verified email - 26 Aug 2016

Larry was very knowledgeable and professional. The installation was particularly smooth with the electricians arriving virtually immediately the unit had been installed. Overall very pleased with "Air & Water".........Kevin & Anne Mosey

verified email - 26 Aug 2016

My old Solar HWS rusted out after 20 years. Rang around and found Air and Water. Got a quote same day and new Solar to Solar installed with-in two days. Great service - fast and efficient. Could not be happier. The new 330 Lt Rinnai Solar works fantastic. Great workmanship from both the Plummer and Electrician. Very happy indeed.

10 Aug 2016

Great customer service. Installed the rinnai touch 26 l very helpful when minor issue was found with the new hot water unit. Had the plumber come around twice at no extra cost. They also organised an electrician to install an outdoor switch for very good price. Highly recommended them

verified email - 09 Aug 2016

Had the hot water system blow up. Called around and Air and Water had the replacement we wanted - Rinnai Solar Hot Water system with electric booster. It was in stock so installation was next day. Pretty happy with customer service, there people in sales and finances answered all my particular questions about the unit itself, the install and the cost. They were helpful and available on the email and on the phone. Will be recommending this company to friends and family.

Approximate cost: $2250

verified email - 09 Aug 2016

We purchased a Rinnai solar hot water system from this company and was extremely happy with their sales knowledge, competitive pricing, prompt installation and professionalism. We would definately recommend them.

verified email - 02 Aug 2016

Wow, what a great company to deal with!
We needed a new ducted system, did the ring around and got the run around..

Contacted these guys and within days I was contacted, an appointment was made Larry came out and went into the roof space to check things out.
The next day we have a very competitive quote along with the full installation schedule!

Anyway the job has been very well done by Air & Water!
On time, and very good team of workers.

Thank You.

My advice would be to start with these guys first, as they really do provide "great customer service" along with the best brands.

10/10 Thanks Larry for all your valuable assistance and knowledge.

Winthrop (Daikin 10kw)

Approximate cost: $7700

Thanks Gary. What a fantastic review for us. It ticks all like the marketing boxes! :) Anyhow I am glad you were pleased with our service. Enjoy your new Daikin ducted aircon. Remember to vacuum the return air grille every 3 months or so and to keep the outdoor unit free from obstruction (1m clearance). Then enjoy many years of home comfort.
Kind regards
Julie
Air and Water Residential

29 Jul 2016

My partner and I ordered a Panasonic split system for our bedroom recently, and from start to finish the sales and installation team were informative and extremely helpful. I've never dealt with a company that has had such good customer service. Our home was left neat and tidy, and the old unit was removed the same day. I would definitely use Air & Water again.

Thanks Liam for your kind words. Enjoying your new Panasonic split system air conditioner.
kind regards,
Julie

29 Jul 2016

I ordered a Daikin reverse ducted airconditioning system from Air and Water in 2015 for my new house and have it installed yesterday. From the selection to installation, they have been friendly and patient with all my questions. Installation only took a half day which is a surprise to me and when I got home, everything is ready and the electrican explained everything thoroughly. After the installation, I still had several stupid questions and Cassidy answerred them very patiently. I am very satisfied with their services and would definitely recommend Air and Water to my friends.

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