Air and Water Residential

4.7
based on 105 reviews

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105 reviews about Air and Water Residential

verified email - 22 Feb 2016

I was very impressed with the quote received and speed of installation of a 330l Solar Hot Water System.
One little hiccup happened with them not providing a Tempering valve as requested but after one phone call they were at our house the next day to install it.
The combination of service, quality and price make Air and Water unbeatable for Solar Hot Water system. I would absolutely highly recommend them.

Approximate cost: $2000

Thanks for your review Stephane.
We think Rinnai's solar hot water system is great value for money with its high STCs , low purchase price and our competitive pricing.
All the best
Julie
Air and Water Residential

verified email - 20 Feb 2016

Quick service for a quote
Reasonable cost for reverse cycle ducted Daiken 15.5 kW air conditioning system
Job completed in one day including taking away all previous air conditioning
Little mess and very polite installers
Thank you for an excellent job that works really well
Caroline and Adrian Brasnett

Thanks for the lovely review Caroline.
Daikin manufacture excellent air conditioners so you should be very happy with your ducted system. Remember to make use of your iSave in the evenings when you just need to cool it down a couple of degrees, then it will save you heaps.
Kind regards
Julie
Air and Water Residential

verified email - 17 Feb 2016

The customer service provided by the friendly staff at Air and Water couldn't be faulted. The workmanship was great and price was very competitive tailored to our budget

Approximate cost: $1050

Thanks Mark, I am glad that you are happy with your new ducted refrigerated aircon. I hope you get many years of comfort from it in your new home.
Kind regards
Julie at Air and Water Residential

05 Feb 2016

Air and Water recently installed reversed cycle ducted air conditioning with iZone and iSave in our place.This company is very professional, customer focused and competitive. Installers were knowledgeable and helpful throughout the process. There were a few glitches along the way as you would expect but nothing to spoil overall experience. Thank you to Larry and the team at A&W.

Hi Dadoc,
I am glad with Air and Water's installation of your Panasonic ducted system. It is impossible for the sales guys to know when a meter board may become over loaded and need upgrading and that's why we mention this in our quote. But it is hard for a customer when they find out that they need a meter board upgrade and don't know to budget for it.
We have just posted a blog about using your ducted reverse cycle aircon during a heatwave so you may want to check it out.
Enjoy some respite from the outside heat,
Julie

verified email - 29 Jan 2016

Great experience dealing with professionals at all steps of the job. Very happy with the advice received on isave system, and for the design of the outlets and zones.
I wish the outlets could have been installed in symmetry with my roof lights but i have been told its a constraint with installation.
Overall very happy that i have chosen Air and water!!

juliec54 01 Feb 2016

Thanks for the review VG and I am glad you are happy with Air and Water Residential's service. We love the iSave and we hope you will too. The main reason we cannot install outlets where people want is because of roof joists. It can also be due to the room required for the duct to fit on to the outlet.
Kind regards Julie

26 Jan 2016

Air and Water were extremely helpful and accommodating with my particular situation requiring a different to usual schedule for delivery and installation. They were able to manage this without problem and at a particularly busy time of year. Very competitive pricing and great company to deal with. Thank you

verified email - 25 Jan 2016

out of the other two aircon companies we called, don was the only one who replied to our email almost immediately and who bothered to come around personally to discuss/recommend options and to give us a quote. the installers were pleasant and efficient and managed to finish the job in just one day. we had a slight problem with the "isave" but it was rectified pretty quickly. would recommend them to others. thanks

verified email - 21 Jan 2016

Overall a very painless experience in looking and installing an evaporative air con on Monday 18/1/2016. From the quote, Air and Water was by far the cheapest quote that I have. Installation process was superb. Chris, the installer was very professional. I haven't had the chance to really see if the air con will work properly as it has been cool in Perth. This weekend will be a trial. Looking forward to it. I would definitely recommend Air and Water to anyone who is looking for an evaporative air con. The only thing I would suggest is to incorporate free rubbish removal after into the basic price.

Hi Selvis, We, at Air and Water Residential, value your feedback. We will look into your proposal to include rubbish removal in the standard evaporative air conditioning package. We didn't as the standard package is our lowest cost option for people on a tight budget and we thought saving $ would be more important than having the rubbish removed as the rubbish could fit in your recycling bin over a couple of weeks. As we send a dedicated driver out to remove the rubbish it is something that would have to be factored in the price. The installers do not have the space in their van to take the rubbish away :) Enjoy your aircon over the new few warm days, Julie

20 Jan 2016

Special thanks to Larry and Cassidy for arranging a/c installation at my place - very knowledgeable and accommodating to my requests. Would recommend to anyone who requires an a/c system.

Hi Teoy,
We are lucky to have a loyal team at Air and Water Residential so most of our staff and installers, including Larry and Cass, have been with us over 5 years and they know a lot about air conditioning.
Where possible we try to accommodate our clients'requests, although with a lot of trades to co-ordinate it is not always viable.
Enjoy cool comfort from your new air conditioner.
Kind regards, Julie

verified email - 18 Jan 2016

Air and water recently installed a ducted system in our home and we could not be happier. They were very professional and efficient in their service delivery from start to finish, with friendly and approachable staff to boot. We would highly recommend them to anyone in need of a cooling system.

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