All General Whitegoods

Quick clean and amazing customer service on the phone and from the technician as well.
Came on time and the job was done perfectly.

Excellent Customer service on the phone and from the technicians. Came at times they said they would. Thank you

Great Service, Technician arrived and managed to fix my dishwasher on the day, he even had the part on his van, was surprised but happy.

Approximate cost: $121

Called up for advice found them to be very helpful, efficient and honest. Would definitely recommend to others.

Very efficient always helpful recommended to anybody for their service dealt with other companies but this one is a lot better
Tony

great to deal with would recommend to anyone. will use them anytime I have a problem with any of my appliances.
thank you very much all general whitegoods.

Approximate cost: $121

Great company. Called about a problem with my oven, staff were very friendly and helpful and organised a tech to come out to my house. Clean, polite technician, removed his shoes before coming in, repaired my oven in a timely manner and was very professional. I would highly recommend All General White Goods to anyone needing their white goods repaired. Signed... one happy customer.

found helpful and friendly. technician had a smile wiped his feet and respected my house . would recommend. very friendly company

Approximate cost: $187

Terrible experience. After waiting 2 weeks for repair (including one reschedule when someone was supposed to come that morning but never came) the technician came to fix our fridge. We live in a studio apartment with no windows/ventilation and 2 smoke detectors. The technician pulled out a blow torch to start welding the pipes in the back of the fridge, creating smoke and fumes in our small room/home. Not only did this present a health hazard to himself as well as us, it set off the smoke detector and evacuated our whole building with a response from the fire service.

The company is thus far refusing to pay the fine for this because we did not advise the technician we have a fire system, even though we were never told of the need to bring a smoke producing item into our home (who thinks "Oh the fridge guy is here to fix my cooling object, better tell him about our smoke detectors that can be clearly seen!"). Proper training in using a hazardous item like a blow torch should include assessing location of smoke detectors as well as reducing the hazard from smoke and fumes for all involved, which is also the company's Duty of Care to the clients to maintain a healthy environment when they enter their home.

A completely ridiculous experience leaving me very concerned and questioning of the training provided by this company to their employees and their concern of us as clients.

Ordered some spare parts and have been waiting over 4 months. Had to pay in full, up front. They ordered the wrong part. No contact unless I contact them.

Had my oven fixed the next day. Tech explained what was wrong and the cost. Lady who took my call was very helpful as well.

my gas cook top wasn't working well. had a technician come out. my problem was the electricity cord wasn't it properly. charged me $105 for it. i had my oven fixed earlier by the same company - electricity cord for gas cook top right behind oven. when oven was pulled it may have pulled out the cord slightly. technician's saying not possible. manager can't pick up phone to discuss my matter. i would like a refund but saying not possible. disgusted that the manager or a supervisor can't come out and have a look. TERRIBLE COMPANY!!!

Approximate cost: $105

Very happy with service of technician and customer service of accounts department. They are a lovely team and had my washing machine working the next day

Approximate cost: $94