Alpheys Garage

4.9
based on 35 reviews

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35 reviews about Alpheys Garage

verified email - 23 Feb 2021

By far the worst place i have been too. Told me i needed 2 new headlights as they were cracked but it was only the protectors cracked, also told me my gas tank is out of date. I guess they didn't find the certificate for retesting in the glovebox from 2 months earlier. Said there was pitting and scratches in the windscreen so i asked him to come show me. He couldn't find anything so blamed the guy that wasn't there at the moment.....worst ever

Alpheys Garage 17 Mar 2021

Hi Craig, thanks for taking the time to post a review, its disappointing to hear that your experience was far from satisfactory.
Its also disappointing that you have given us this review based on your car not passing a roadworthy certificate inspection, especially considering it was far from being roadworthy.
When headlamps have broken lenses you cannot simply stick a cover over the lenses and hope that it will be ok.
When a gas cylinder is tested, it not only requires a certificate of compliance but the gas cylinder also needs to be stamped stating the testing station number and the test date, neither of which were on your gas cylinder.
With your windscreen it was seen to have scratches, pitting and damage.
All photos taken during the Roadworthy Certificate Inspection are uploaded to VicRoads and Inspections are carried out in accordance with VicRoads regulations.
Once again, sorry for any inconvenience you've experienced with your car not passing a RWC.
Ian Alphey

01 Aug 2018

It's very rare that you find a business these days with the high standard of service shown by the team at Alpheys Garage.

I'd had an ongoing problem that a previous "specialist" wasn't able to solve, but Ian and his team did a great job getting it sorted. Their communication was first rate so I always knew what was happening, and I even had the car back a day earlier than expected.

I highly recommend Alpheys Garage, and even though they're not in my area, I'll be going out of my way to get my mechanical work done with them in the future.

Alpheys Garage 01 Aug 2018

Thank you for taking the time to share your kind feedback Phil, we really do appreciate it.
We look forward to seeing you again soon and we're always happy to help.
Thanks!
Ian

13 Feb 2018

The guys at Alpheys garage are always so helpful and friendly. They give great advise, and assistance in practically any question I ask (being a female) i don't know too much about cars but they always take their time to explain things to me and are always honest and helpful. I will never take my car anywhere else!
Thanks guys!

Alpheys Garage 13 Feb 2018

Thank you for taking the time to share your feedback, we really do appreciate it.
I'm happy to hear that our team took great care of you during your visit and we look forward to seeing you again soon.
Thanks!
Ian

verified email - 30 Jan 2018

Ian and Mike are the 2 most trustworthy, efficient & reliable mechanics in the area.
they are always willing to offer advice and assist in solving your mechanical issues along with helpfull hints to save you money - who else does that nowadays ?
Highly recommended, I and others I've sent there wouldn't go anywhere else since we found them.
I wasted alot of money with other so called proffessionals prior to going to Alpheys.
Thank you guys for running a true old fashioned great serrvice business

Alpheys Garage 31 Jan 2018

Thanks for your great review, we love what we do and strive to be the best, it's always a pleasure to be of service.

verified email - 29 May 2017

After having some terrible experiences with local mechanics, I am so glad we have found Alpheys! Their work, customer service and value for money is excellent. We have used them for the past few years now and wouldn't go anywhere else.

16 Mar 2017

Customer service is amazing,
Car service amazing,
Team of mechanics amazing,
Pricing amazing,
I travel OIT of my way to goto Alpheys.

23 Aug 2016

I'm not usually a person that write reviews but the guys from Alpheys Garage are great. They always give you the best advice and price for the service. Also they always get done the job on time which is fantastic cause I got a terrible experience with other mechanics. The customer service is just great.

12 Jul 2016

Alpheys garage is honest and offers good service. The two major attributes unfortunately often missing in this trade. Had a major service with a washer pump replaced. Asked less than initially quoted. Advised of things that may need fixing later. Also dropped me back home in the morning. Coming back here for my yearly service.

Approximate cost: $450

verified email - 05 Feb 2016

Ian and his crew are awesome. They always do a fantastic job and nothing is ever too much trouble. I couldn't recommend them highly enough and I trust their advice completely. They always treat me well.

12 Jan 2016

Amazing customer service. Literally a call away. Always greeted with a smile when you walk in and always willing to help with any car querie. 10/10

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