Ambience Air Conditioning

check icon 4.3 (26)

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Reviews for Ambience Air Conditioning (26)

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4.3
26 reviews
5 star icon
20
4 star icon
1
3 star icon
0
2 star icon
2
1 star icon
3
Service Rating
4.4
Quality Rating
4.4
Value Rating
4.2
kayg417
1 review · 400 points
30 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We had our new Ambiance Air Fujitsu reverse cycle installed approx 2 months ago and it has been the best decision. Installation went well and the tradesmen were
professional polite and considerate. The system is easy to use and so effective we are so warm. I love how quiet it is and having a timer makes it economical. Thank you Kay

val-g323
1 review · 400 points
18 May 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was completely amazed at how happy, friendly and efficient the contractors were . The whole team did a fantastic job. Although I would like to highly commend Dave and Ida . They came into our home and treated me and our home with the utmost respect . I expected there to be some dust but they left my house clean and in perfect order . Ida even swept the garage out while she was waiting for Dave to put some silicone around a vent . Amazing couple .Thank you

6ac04db5
1 review · 600 points
verified email - 12 Mar 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

A big thankyou to Ambience Air for an amazing and well co-ordinated installation of my new air con today. From my initial enquiry right through to the delivery and installation process involving 3 separate tradesmen was executed professionally and without any issues.

The care taken by all the team including the communication from start to finish has been absolutely amazing. 

Well done Ambience Air.....I will most certainly be recommending your company to friends, family and associates for their next install or service.

Much appreciated for a job well done.

Michael De Silva
Hamersley WA

rodney-l
1 review · 400 points
22 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ambience Air did a great job with installation. They were friendly and helpful and kept me updated on the process.
I got two quotes for the same unit and Ambience Air was about 2k cheaper.
Thanks Rodney

Approximate cost: $11000

dave-426
1 review · 600 points
verified email - 21 Dec 2020
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Beware of this company
Paid for a multi-zone reverse cycle system. We didn't receive that - we effectively have an unbalanced single zone system.
Despite our contract being with Ambience air - they try to fob off the issue to their installer (advantage air) and we are over $8000 out of pocket for an unuseable system close to christmas.

Spend your money elsewhere as the Dibbs only seem interested in the sale and not the product.

Approximate cost: $8000

janep675
1 review · 600 points
verified email - 16 Nov 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
2.0

We didn't know we needed scaffolding but they should have!!!!!
Jo came and quoted for us and we organized to go ahead. Unfortunately the installer couldn't install onto our two story building with existing railing already put up. We had to get scaffolding and that company could have installed safety railing as well for a much cheaper price, than using two companies. Ambience refused to share the cost of the misquote and we are out of pocket a further $900. I just hope they didn't misquote to keep the initial price down and get the job. Other than that brilliant service and subcontractors but the extra money left a bad feeling .

webm266
1 review · 600 points
26 Oct 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Thanks Ambience Air, prompt responses and reasonable quote for our home. Friendly customer service.

emmas120
1 review · 600 points
verified email - 20 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very happy with our reverse cycle aircon. The service from beginning to end has been fantastic and would highly recommend Ambience Air to everyone. Thanks for fantastic service and products.

Approximate cost: $16000

stevenk895
1 review · 400 points
14 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We needed to replace our aging Breezeair unit so we arranged for several quotes. We were very happy with the professionalism of the team at Ambience Air - from the initial quote to the installation. Joe provided the quote - he was friendly and knowledgeable and clearly explained the different options available. The follow up installation was prompt and efficient. The installers were very pleasant to deal with and left the premises very clean - I would highly recommend them. The plumber and electrician were also quick to complete the installation. All in all the whole process was stress free. We are very happy that we made the decision to choose Ambience Air to purchase and install our new Breezeair unit.

lindah900
1 review · 400 points
10 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

True customer service! The whole process was flawless and everything has handled with professionalism, respect and courtesy. This is the second time we have used this company for full reverse cycle air conditioning and we would happily recommend them and continue to use their services.

maxwells997
1 review · 600 points
verified email - 10 Dec 2018
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

Overall positive experience with Ambience Air in Bibra Lake. Good team to deal with from Sales through to Tech support, always helpful and good to talk to and returned calls after they were too busy to take ours. Purchased and installed a 3 phase Panasonic R/C ducted system in 2009, which worked flawlessly up until about 6 months ago. We suspect Synergy brown out was at fault though, so would still definitely recommend the brand and company.
The experience with fault finding that issue lead me to think the in depth experience and product knowledge might be a little lacking though, even if just with the tech guy that came out. (I found the solution myself on the web in the end). But that said, I realise fault finding isn't an exact science and it'd be impossible to know every system inside and out, especially older ones, and they also handled the process well. Fees were about what I'd expect from any supplier/tradesman for call outs etc.

jamesf85
1 review · 400 points
07 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very professional, great service. From product information to complete install, everything was fully explained and the final product was expertly installed. Very happy, and very cool!

larryw793
1 review · 600 points
verified email - 06 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ambience Air have great service, top products and are more than competitive on pricing, I have had my whole of house unit for five years running summer and winter with excellent economy. After having a assessment of my energy use by the Cockburn Council it was showen that the air conditioner was giving better value than my little gas heater.( anyone want to buy a second hand gas heater?)

henkb
1 review · 600 points
verified email - 06 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

A couple of years ago we changed from an evaporate to a Panasonic 8 outlet reverse cycle system. The installation team not only dismantled the old system they had also redesign the outlay of the new unit in the attic on the spot . We were very satisfied with the end result and the unit they recommended. My sons also have now installed a Panasonic .
I would recommend them any time

Approximate cost: $9895

charli-rosei
1 review · 400 points
06 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Amazing company, from having the consultation done in no time they were here putting in my reverse cycle aircon. Couldn’t imagine the hot & cold weather without it, awesome aircon. would recommend

gregs713
1 review · 600 points
verified email - 06 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

As a builder I need good advice, good products, good service and a competitive price. The team at Ambience Air Bibra Lake are excellent. From product selection through to installation they are helpful and professional. Very happy with all the projects they have completed for me and would thoroughly recommend them to others.

verified email - 06 Dec 2018
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Not Happy with your promo tactics. Ambience air Send me spam mail asking me to write them a good review in exchange for a good review of there products on review sites, for a chance to WIN A NEW 55 INCH SAMSUNG TV. I have not used there product. It looks like they are desperate and have no pride for the services they provide..

Our apologies for your inconvenience Villalva Christopher, On checking our database you are enjoying one of our comfort solutions in your home, installed on your behalf through an independent Third Party. We have however removed you from our customer marketing database now. Please if we can be of further assistance in the future, dont hesitate to contact us on 1300 262 436 and our friendly team will attend to your requirements.

felicityc837
1 review · 400 points
05 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I needed to replace an existing airconditioner and install new bedroom airconditioners, so a ducted system seemed like a good option. After calling around, I eventually settled on a system through Ambience Air (Bibra Lake in this case) as they had some very competitive pricing options, including some bonus extras and finance options through a particular manufacturer. Equally important, the quality of the pre-sales service was excellent - the sales rep talked me through the various options and did not try to rush me through the process. Installation was fantastic - they arrived on time and were very efficient. Following installation I had a couple of questions which Jayde at reception was able to handle promptly - so much so that I sent a message of appreciation to her. A year on - and the advice provided to me at the start has proven to be spot on. Recommended!

waynes781
1 review · 400 points
03 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service and installation was a breeze. I have actually used Ambience Air now for installation in 2 of our properties as well as referring my parents. Very satisfied customer

vanessak562
1 review · 400 points
03 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you to AMBIENCE AIR BIBRA LAKE they did a wonderful job on our Air Conditioning zoning in our home from the initial plan to the execution of installing it in our home, not to mention the installers were polite, efficient and clean.
We have now had the air con for roughly 3years which we are very happy with and if when we had any questions the team at Bibra Lake have been nothing but helpful and got back to us straight away.
We would defintely recommended AMBIENCE AIR BIBRA LAKE to anyone need Air Conditioning.
Thanks once again to the Bibra Lake team.

simonb371
1 review · 600 points
verified email - 10 Nov 2016
Service Rating
2.0
Quality Rating
2.0
Value Rating
2.0

I have just had an evaporated air conditioner unit replaced by Ambience Air Conditioning, and I am not happy with the instillation result.
Firstly they tried to postpone my instillation by two days, Turned over up an hour before the nominated time of 8:00 AM.
They then were so ill prepared to lift the unit on to the roof such that I had to set up a block and tackle arrangement to get the thing up, and I am 70 years old.
Two plants were destroyed in the process. OHS would have a field day with their methods.
I just checked the instillation in the attic to find a considerable amount of rubbish left by all three of the "trades"
Regrettably I suspect that they are no worse than others in the service industry, we are poorly served.
The problem of getting the unit on the roof should have been considered by the salesman that examined the site before purchase.

davec256
1 review · 600 points
verified email - 08 Feb 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had my Aircon installed on 17/02/16 just over 2 weeks after acceptance of quote the installers and sparkeys were very quick and efficient 3.5 hrs from start to finish i would recommend them anytime.PS quote was very competitive.

Nobby

Approximate cost: $9500

02 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

No complaints, the price was very competitive and the install etc all ran smoothly! Split system install with remote, 2HP - it is working great. Thank you.

davidw81
#1 in Fremantle WA
1 review · 900 points
verified email - 14 Sep 2014
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Approximate cost: $23,000+++

verified email - 06 Nov 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We just had reverse cycle, ducted air-conditioning installed in our 4x2 house. Their quote was the cheapest for the system we wanted. They got back to us quite quickly and were able to schedule installation within a week of me paying the deposit. It's frustrating that they leave the boxes for you to clear as they are quite big and not so easy to fit in weekly rubbish bin (but they do tell you this as part of their T&C's). Anyway, good service and would use again if the need arose

Approximate cost: $10,000

18 Dec 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Very highly recommend this company, they were recommended to us and we were not let down. Efficient communication, were able to schedule job in within very reasonable time, the were second lowest quote we got and the staff were very helpful and gave great advice.

Approximate cost: $10000