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26 reviews about Ambience Air Conditioning

30 Jun 2022

We had our new Ambiance Air Fujitsu reverse cycle installed approx 2 months ago and it has been the best decision. Installation went well and the tradesmen were
professional polite and considerate. The system is easy to use and so effective we are so warm. I love how quiet it is and having a timer makes it economical. Thank you Kay

18 May 2022

I was completely amazed at how happy, friendly and efficient the contractors were . The whole team did a fantastic job. Although I would like to highly commend Dave and Ida . They came into our home and treated me and our home with the utmost respect . I expected there to be some dust but they left my house clean and in perfect order . Ida even swept the garage out while she was waiting for Dave to put some silicone around a vent . Amazing couple .Thank you

verified email - 12 Mar 2022

A big thankyou to Ambience Air for an amazing and well co-ordinated installation of my new air con today. From my initial enquiry right through to the delivery and installation process involving 3 separate tradesmen was executed professionally and without any issues.

The care taken by all the team including the communication from start to finish has been absolutely amazing. 

Well done Ambience Air.....I will most certainly be recommending your company to friends, family and associates for their next install or service.

Much appreciated for a job well done.

Michael De Silva
Hamersley WA

22 Aug 2021

Ambience Air did a great job with installation. They were friendly and helpful and kept me updated on the process.
I got two quotes for the same unit and Ambience Air was about 2k cheaper.
Thanks Rodney

Approximate cost: $11000

verified email - 21 Dec 2020

Beware of this company
Paid for a multi-zone reverse cycle system. We didn't receive that - we effectively have an unbalanced single zone system.
Despite our contract being with Ambience air - they try to fob off the issue to their installer (advantage air) and we are over $8000 out of pocket for an unuseable system close to christmas.

Spend your money elsewhere as the Dibbs only seem interested in the sale and not the product.

Approximate cost: $8000

verified email - 16 Nov 2020

We didn't know we needed scaffolding but they should have!!!!!
Jo came and quoted for us and we organized to go ahead. Unfortunately the installer couldn't install onto our two story building with existing railing already put up. We had to get scaffolding and that company could have installed safety railing as well for a much cheaper price, than using two companies. Ambience refused to share the cost of the misquote and we are out of pocket a further $900. I just hope they didn't misquote to keep the initial price down and get the job. Other than that brilliant service and subcontractors but the extra money left a bad feeling .

26 Oct 2020

Thanks Ambience Air, prompt responses and reasonable quote for our home. Friendly customer service.

verified email - 20 Dec 2018

Very happy with our reverse cycle aircon. The service from beginning to end has been fantastic and would highly recommend Ambience Air to everyone. Thanks for fantastic service and products.

Approximate cost: $16000

14 Dec 2018

We needed to replace our aging Breezeair unit so we arranged for several quotes. We were very happy with the professionalism of the team at Ambience Air - from the initial quote to the installation. Joe provided the quote - he was friendly and knowledgeable and clearly explained the different options available. The follow up installation was prompt and efficient. The installers were very pleasant to deal with and left the premises very clean - I would highly recommend them. The plumber and electrician were also quick to complete the installation. All in all the whole process was stress free. We are very happy that we made the decision to choose Ambience Air to purchase and install our new Breezeair unit.

10 Dec 2018

True customer service! The whole process was flawless and everything has handled with professionalism, respect and courtesy. This is the second time we have used this company for full reverse cycle air conditioning and we would happily recommend them and continue to use their services.

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