Booked in my brand new Amarok Truck for a month and paid to have it inside undercover and specified my concerns as to it being cared for appropriately to avoid any damage. Picked up my truck today and absolutely no exaggeration the rear of the vehicle was absolutely covered in bird droppings and the rest of the vehicle also had many other bird droppings all over it. I raised this with a manager and they agreed to pressure wash it off and they did. Bird droppings destroy paint clear coat this is a fact, all I received was lip service and I did not get what I paid for, plain and simple. If you value your vehicle like I do I cannot stress enough, DO NOT leave your car at Andrews they simply do not care and they do not have the facility to provide the service they say they can.
Approximate cost: $305
Excellent customer service, great timing and Elvis who drives the shuttle bus was no doubt a entertaining and lovely guy.
We have been using Andrews for a number of years now and have found them to be very efficient, polite and prompt with their service. We have just experienced this month all that again, and in particular the bus driver Joseph, courteous, full of jest and perfect for the job, well done Andrews and thank you Joseph.
Very happy with the service especially with Fred who picked us from the air port very helpful and very charming
Our driver was Fred, he was polite and friendly, made us feel welcome. Would recommend Andrews just because of Fred.
Fred drive us to the airport from Andrews and was very friendly and talkative towards us, would recommend him as a driver!
As soon as we arrived Fred was taking care of us. He was polite and entertaining with nothing being too much hassel. Would definately use this service again.
Our Driver was Fred, he was friendly and talkative! He made sure we got to the airport safe and sound before sending us on our way. We defiantly love to have him again as a driver!
We have been using Andrews Airport Parking since it began and are always pleased with the service. We always get a full clean on the car while it is there as they do the best cleans in Melbourne. We returned from Queensland last week and were picked up by Fred. His service and friendliness were outstanding. Thank you Andrews and thank you Fred
These guys are speedy, professional and friendly! I had Fred as my driver and I've not met a nicer guy. He made sure I was on time and dropped me close to my terminal. Will use again!
Approximate cost: $45
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