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Animato Strings

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Business details

Services

Specialist Shop for Violins, Violas, Cellos and Double Basses

On-Site workshop

Opening hours

Monday:

9:00am to 5:00pm

Tuesday:

9:00am to 5:00pm

Wednesday:

9:00am to 5:00pm

Thursday:

9:00am to 5:00pm

Friday:

9:00am to 5:00pm

Saturday:

9:00am to 4:00pm

Sunday:

10:00am to 2:00pm

Public Holidays:

By appointment

Service awards

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About us

Why Animato Strings?

1. When preparing mail orders, every ordered string instrument is hand-picked by Dietrich Lasa, the founder and Director of Animato Strings. He is a professional string player with 40 years of experience as a performer and string teacher. He played in Chamber Orchestras, Symphony Orchestras and he taught string instruments on all levels, primary, secondary and tertiary.

2. When you visit Animato Strings, you will most likely find what you are looking for because there are just so many violins, violas and cellos to choose from. Competitively priced Double Basses are also on the shelves.

3. Animato Strings' customers can visit the on-site workshop and watch experts at work, setting up new instruments or servicing older instruments. Many smaller issues can be attended to 'on the spot'.  Dietrich Lasa calls this service a type of 'DriveThru' where you place an order and it will be delivered in a matter of minutes.

4. You enjoy a 7-day unconditional money-back guarantee for new instruments, bow and cases.

5. Customers get true value for money. The majority of items come directly from the makers. That means lower price tags and therefore more value for the investment.
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Portfolio

Video gallery

Our team

business portfolio Our amazing team

Reviews for Animato Strings (109)

Write a review
maggieh313
1 review · 400 points
13 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent online service when I asked for advice, quick delivery to a rural area and package arrived in perfect condition. I loved the packaging that advised that it should be handled like eggs!
Fantastic sound even from a beginner!.
Our family has been buying violins from Animato for many years and always great service! Thankyou

Approximate cost: $370

Animato Strings 05 Dec 2016

Thank you very much for this! :)

Elouise O.
1 review · 400 points
11 Jan 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Excellent service

Walking into Animato Strings was like stepping back in time. Observing the love and attention given to the instruments in the workshop, a treat in itself.
The customer service received was excellent. Henry’s knowledge, advice and ability to beautifully show case, the tone and sound from different cellos, within our budget, made the decision process easy. Thank you.

check icon I found this business on Word of Mouth
Dianne R.
1 review · 400 points
19 Nov 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Fabulous

This is my favorite shop in Brisbane. Dietrich is so helpful and kind to his young customers. We have just bought my grand daughters second violin and Animato Strings gave us a very good trade in on her first violin.

verified email - 06 Nov 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Friendly and helpful

We have purchased 2 violins from Animato Strings for my daughter and both times we received helpful and honest advice from Dietrich. We were able to take our time testing and trying out different instruments. Thanks for your help!

Approximate cost: $1

Gareth J.
1 review · 400 points
13 Sep 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

very helpful, prompt, and did a wonderful job fixing the cracked neck of the cello brought to them. highly recommended

Maria E.
1 review · 600 points
verified email - 24 Apr 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
The best strings service in brisbane

Dietrich, Jaye and the rest of the team are so lovely, it’s a wonderful experience going to Animato every time we need help. We used to go somewhere else that will require us to leave the instrument for a couple of days and have a rental one. With Animato, we get On the spot, honest and reliable service. Looking forward for our next instrument upgrade. Thank you so much for looking after your clients very well

Shirin L.
1 review · 400 points
08 Jan 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Friendly service, lots of instruments to try.

This shop is absolutely packed with instruments in every size & price range. The service was very friendly. I was able to take my time trying out several instruments.

denise N.
1 review · 400 points
05 Jan 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Expert service and honest advise

we took an old family instrument to be serviced and received great and honest advise. it was a lesson on the instrument. thanks for the great service.

Brandon L.
1 review · 400 points
24 Dec 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Pleasant experience!

I was respectfully greeted by the friendly staff at Animato Strings, they assisted and supplied me with great knowledge and surprisingly I was not over charged nor sold more items than I needed! I would definitely return for any other of my repairs, purchases or mentorship!

Approximate cost: $500

check icon I found this business on Word of Mouth
Grace H.
1 review · 600 points
verified email - 19 Dec 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
New viola

Everyone is really nice and they all know what there talking about.

Udi G.
1 review · 600 points
verified email - 16 Dec 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Animato strings, the best in brisbane

The best one stop shop for anything Strings in Brisbane. Very friendly and knowledgeable staff and vast options of instruments and String related items.

Bethany E.
1 review · 600 points
verified email - 19 Nov 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Dietrich,

My girls and myself wanted to say Thank you for their beautiful instruments (cello & violin) that we purchased today.

We appreciated your help with Miss A in finding the instruments and providing 2nd-hand cases to fit in our budget.

For my girls it is a dream come true to have their own instruments. 

Thank you again for today's positive experience. 

Beth

Approximate cost: $3670

Animato Strings 19 Nov 2023

Thank you, Beth, for your lovely feedback! It was a pleasure serving you and your family!

susanc578
1 review · 400 points
12 Jul 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Don’t go anywhere else, these guys are wonderful!

I had a minor issue with the cello spike end and semi hard case which they fixed on the spot!!

eea152f3
1 review · 400 points
15 Dec 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is the best service I have ever received. Dietrich went above and beyond to provide a fantastic experience, providing a beautiful instrument for our daughter and delivered it himself to be sure it would arrive on time. Highly recommend the quality, price and service.

paule27
1 review · 400 points
07 Dec 2022
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Super place with amazing people and they provide a quality service.

zoed218
1 review · 400 points
25 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very knowledgeable and excellent service.

glennb981
1 review · 400 points
03 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Each time we take our daughter in to Animato Strings we are greeted with a friendly smile and the team are brilliant musicians and their advice assists us in making our decisions. We are always made to feel welcome. The customer service is exceptional. Thank you.
Glenn from Sunshine Coast

monique-s419
1 review · 400 points
26 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Every time I visit Animato I am always happy I chose to go there! Service and value are always amazing and the quality of their products means you can always something in your price range.

adamf659
1 review · 400 points
22 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The most amazing string store I have ever visited. Amazing range of violins, violas, cellos and double basses, including beautiful vintage instruments. Very friendly and engaging staff and store owner. If you love string instruments, you must visit this store!

ruths733
1 review · 400 points
30 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What an amazing shop. It's like stepping into a different world, looking around at the lovely interior, and filled with instruments. It also seems like stepping into a different world due to the amazing service making one feel welcome and at home. Dietrich and all his staff are knowledgable and advise on such a personal level, taking their time and attention to detail without bias.
By far the best music store for string instruments, if not the best store in general in Brisbane.
Pricing is more than fair, repairs can be done on the spot, and genuine advice is given freely to help everyone to the best experience with their instrument. Thank you.

Approximate cost: $750

crystals275
1 review · 400 points
29 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been visiting Animato strings for many years. They explain the condition of the instrument in detail, recommend the right instrument to the customer, and the management of the instrument is excellent. And thank you always to the friendly staff.

nicholas-m968
1 review · 400 points
08 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Animato Strings have always looked after my contra bass. They are very knowledgeable about basses and instrument repairs.

kirstenl711
1 review · 400 points
05 Apr 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dietrich is patient and kind to my students, taking time to listen to needs and help them get just the right instrument, the right chin rest and the right shoulder rest and strings. The personal service here is second to none, and it is always warms my heart to hear of the attention and respect delivered to each student as they grow into that bigger and better sounding instrument. Thank you, Dietrich, for making my job easier.

daniell331
1 review · 600 points
verified email - 13 Oct 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I’ve been coming to Animato for the past 20 years - as a young student, then tertiary student, professional musician and teacher. Dietrich and Jae don’t just run a string shop, they’ve helped nurture and develop the string community in Queensland and nationally by putting people first. I appreciate their authenticity and would happily recommend Animato to anyone looking for instruments or accessories.

Animato Strings 14 Oct 2020

Thank you, Daniel, for this wonderful review. I trust you will enjoy the Italian viola whenever you have a rendezvous with her! She likes to be caressed by your capable hands.

erint914
1 review · 400 points
10 Oct 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My daughter was very nervous about playing her violin and choosing a new bow in front of other musicians. Dietrich took the time to sit with her and make her feel comfortable so she wasn't nervous anymore. She came out with a beautiful new bow and shoulder rest. We have been several times and are always very happy with their friendly customer service.

Animato Strings 10 Oct 2020

Thank you!!! That was quick!!! It was lovely serving you this morning, and your daughter plays beautifully!

brannonc
1 review · 400 points
09 Oct 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Animato is without a doubt the best stringed instrument specialty store in Brisbane. They have the biggest range of new and secondhand instruments, sheet music, and accessories that you could possibly need. The staff are knowledgeable and helpful, and you are warmly welcomed by Dietrich and the family when you entire the store (it looks amazing inside by the way). There's a reason why I've been coming here for 22 years since I began learning violin and why I now recommend Animato to all of my students!

Animato Strings 09 Oct 2020

Thank you so much, Brannon, to leave your wonderful feedback on Word-of-Mouth. It will encourage others to check out how we could meet their musical needs!

andrewb345
1 review · 600 points
verified email - 02 Oct 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you, Dietrich and team, for your generous help when upgrading our violin for our daughter this week. The violin sounds beautiful and we also value that Dietrich has been able to tell us about the history of this violin. I hope to see you all again when the time comes for our younger children to get an instrument of their own.

susanb608
1 review · 600 points
verified email - 17 Sep 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you for the information on the setup of this Gliga 1 violin. It's good to have a chance to tell you how very satisfying the sound of this instrument is! And the bow as well.
Your setup had much to do with it, I'm very sure. The shipping was superb, all arrived in good shape and the instrument has continued to unfold its very sweet and balanced sound.
This bow has been very enjoyable and stable with a good weight. I'm not an advanced player but the return to the ear is so much improved from my $2100 Chinese Guarneri copy. Thank you SO very much. Your demo online was most helpful in the decision.
And thank you for all the post-purchase information.
Best wishes always..
Susan
USA, PDT

susanh857
1 review · 600 points
verified email - 10 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

As a former professional musician, I am very discriminating about who takes care of my instruments and bows.
Dietrich and his skilled team are always totally helpful, reliable and knowledgeable. I can't recommend them more highly.

Susan, Southport

angust306
1 review · 400 points
19 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I happily dealt with Animato Strings by phone ,text & email from Sydney! Both Dietrich & Jae were very helpful & prompt in their responses to me, sending me photos of what I was interested in, & offering advice and a fair trade in. They promptly posted my order, & it was exactly as described. This was an excellent customer experience! Thankyou. Angus.

Animato Strings 19 Sep 2019

Thank you very much for your lovely feedback!