Outstanding service-very prompt and reliable. Excellent range of instruments and accessories. Good selection of music. Always pleasant and will go out of their way to ensure the customer is satisfied.
Animato has been most helpful and brilliant with their time and advice in all things strings. I took my son's violin there as the bridge had fallen out and needed to be repositioned. It was attended to promptly, with great personal service. I highly recommend Animato for excellent service and advice. It is always a pleasure to go to Animato.
Thank you for your kind feedback!
We recently picked up an old violin hoping it would ok for our daughter to step up to from a 3/4 size. Honestly didnt expect it to turn out the way it did, within the hour we had all the information we needed, repairs done and having it sound amazing all for a very affordable price and excellent service, so pleased we followed advice and went to animato. Will only take our business here from now on. Very highly recommend the store! Thanks for all your help and will be back soon
Thank you, Suzie, for this lovely feedback! It pleases us as much as our customers when we revive old instruments and make them sound as good as they can!
I ordered a German made violin bow over the phone on Tuesday 27th March. I was amazed that it was delivered to me on Thursday 29th March less than 2 days after the order was place. I have already tried the bow out and even as a rank beginner on the violin I am amazed at the difference this bow has made to my playing. things I was having trouble mastering while not perfect still sound so much more pleasing to the ear as my long suffering wife will attest. the person that rang me back after my initial contact. was very helpful and because she also played the violin could understand my frustration with the bow that I was using. So once again ty and I will be sure to be supporting your business well into the future.
Approximate cost: $150
Thank you very much, Bruce, for your kind feedback. I agree that a good bow can make playing the violin more enjoyable and beautiful.
Highly recommended for their personal service and mission to find you the best instrument to suit your budget, with the ability to making some minor adjustments in the workshop. An encouraging and welcoming experience for the whole family!
Thank you, Levic, for your kind feedback. It is a privilege that Animato has such fine experts in the workshop who can help with fine-tuning instruments so that they sound as good as they can.
I recommend Animato Strings to anyone who is looking for a friendly place to go back to. The service is excellent and speedy, the staff are very friendly, trusting, trustworthy, and help is freely given. When in search of a good string instrument. I definitely recommend Animato.
Thank you for your kind feedback!
There is a feeling of being welcomed into the shop as an old family friend.
Advice is freely given and Animatos helpful service is immediate.
Highly recommended.
Thank you, it's a pleasure to be of service.
I recommend Animato Strings to anyone who values good customer service. They care more about their customers than they do about their profit. It's something you rarely see these days.
Thank you for your feedback. Your communication regarding your order was very much appreciated and it helped us to further improve our customer service.
Today, my daughter's violin bridge was repaired with swift, efficient expertise and prices quoted for other repairs to her violin were extremely competitive. Animato Strings have earned a reputation for outstanding customer service - we experienced firsthand this quality of service provided by Dietrich and his team and cannot recommend them highly enough.
Thank you! Glad you caught the train just on time!
Wonderful, kind and knowledgable service. Made us feel competent and confident in making a choice we remain happy with. :)
Horace Bow Guide for violin students
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