There is a feeling of being welcomed into the shop as an old family friend.
Advice is freely given and Animatos helpful service is immediate.
Highly recommended.
I recommend Animato Strings to anyone who values good customer service. They care more about their customers than they do about their profit. It's something you rarely see these days.
Thank you for your feedback. Your communication regarding your order was very much appreciated and it helped us to further improve our customer service.
Today, my daughter's violin bridge was repaired with swift, efficient expertise and prices quoted for other repairs to her violin were extremely competitive. Animato Strings have earned a reputation for outstanding customer service - we experienced firsthand this quality of service provided by Dietrich and his team and cannot recommend them highly enough.
Thank you! Glad you caught the train just on time!
Wonderful, kind and knowledgable service. Made us feel competent and confident in making a choice we remain happy with. :)
Very helpful and experienced staff. My daughter is a beginner and absolutely loves her first very own violin. Couldn't be happier! Thank you so much.
Approximate cost: $235
They were very helpful with my 10 year old daughter, when purchasing a violin for her, for school. Good value.
From ordering to delivery, the experience has been wonderful! My daughter is so impressed with her Animato Violin - the sound is lovely and she's so proud to own it (especially as she bought it with her own saved up pocket money)!
What a magical experience in a magical shop to purchase my daughter's first violin! Die provides such a personalised service, helped her to find the right fit and play her very first scale. She left with such excitement - thank you Die. We'll be back again for sure.
Excellent products and service, experts in strings instruments. Outstanding knowledge of vintage violin and top quality of student violin.
We are from Perth and when we were over in Queensland visiting family for Christmas we visited this lovely shop. We purchased a new violin, bow and case for our 15 year old daughter - she is very happy with her violin (it sounds amazing) and we were happy with the price. Marvelous service and attention to detail.
Horace Bow Guide for violin students
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Thank you, it's a pleasure to be of service.