Apex Car Rental Brisbane

check icon 4.7 (22)

Business details

Opening hours

Monday:

7am - 7pm

Tuesday:

7am - 7pm

Wednesday:

7am - 7pm

Thursday:

7am - 7pm

Friday:

7am - 7pm

Saturday:

7am - 7pm

Sunday:

7am - 7pm

Public Holidays:

7am - 7pm

Service awards

Reviews for Apex Car Rental Brisbane (22)

Write a review
4.7
22 reviews
5 star icon
17
4 star icon
4
3 star icon
1
2 star icon
0
1 star icon
0
Service Rating
4.9
Quality Rating
4.7
Value Rating
4.8
tesss826
1 review · 400 points
11 Dec 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Highly recommended - we book with Apex Brisbane for all our regular trips to Brisbane & south & north coast. Easy online booking, transparent & reasonable pricing, zero excess option, clean well maintained cars, easy airport shuttle & friendly competent staff who take good care of you. Photos of car condition taken & provided at pickup. All round great service.

graemew483
1 review · 400 points
11 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I hired a car from Apex Brisbane Airport, and could not fault the company, the car or the friendly service. We called the office from the airport, the shuttle arrived and it was a modern van, unlike some other companies I have used in the past. The office staff were friendly, they took photos of the car which they sent to my email account. I was also able to take my own photos and add them to the account.

We spent 3 weeks driving to Cairns. The car was a Kia Cerato, and was just over year old. It was a great car with plenty of room for luggage. In Cairns, we had to extend our hire three times due to lockdowns in Melbourne, and the hire was extended at the same rate. The Cairns staff were also very friendly and helpful.

We have used Apex in Adelaide and Launceston in recent times, and have always been impressed with the service and value for money. Apex was a NZ company which is now owned by Avis. They do provide a great service for an off airport company, and are far cheaper than the big airport companies. I cannot recommend them enough.

25 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great price and service, Had to hire a car in between cars for 3 weeks and the staff were so great and the price is really good. Recommend, easy, and hassle free, Thanks!

verified email - 22 Jun 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best price as well as exceptional service. No sneaky hidden costs and everything well explained. Far better value than any other company have used

verified email - 13 Jan 2016
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

Waited 25 min to get the vehicle even after online checkin. Good value though. Got away entually

verified email - 18 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hired a car to travel to see some family! These guys were great, after a mishap with the car we endddd up getting a bigger car for same money and no problems at all

verified email - 06 Dec 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Exceptional customer service! Was able to easily book a car online and had someone call me to confirm, I received the car and was in immaculate condition, they also offer very very reasonable prices per day which also include insurance! Very easy to deal with when handing car and everything back, very polite and friendly staff as well!

mels31 09 Jan 2015

Thank you - i like hearing the staff are polite - not enough of that these days.

shaneh24
#1 in Granton TAS
1 review · 600 points
verified email - 22 Sep 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wonderful experience from start to finish
Exceptional value for money, friendly staff and great vehicle
this experience played a big part in us having a most enjoyable time holidaying in qld

mels31 09 Jan 2015

Good to know they are offer value for money.

verified email - 19 Aug 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

good communication and the staff are helpful and friendly I was late in returning and they were really understanding. best car hire place I have dealt with.

Approximate cost: $800

verified email - 19 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

great hire company they chucked in 2 free baby seats on rental for me too I cant say I can fault them. they are generous. and the staff are ever so helpful.

Approximate cost: $500

katevisser5
#1 in Caravonica QLD
1 review · 610 points
verified email - 04 Apr 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dear Apex
Taking the time to write a review is not something we often do, but we have searched it out because we want to thank you for the fantastic service we received in Brisbane. We were picked up from the airport promptly and for free, given the car nice and quickly and best of all the over all cost of hiring the car for 10 days was not much, the cheapest we've spent on car hire by far. Baby seats were ready to go for us, as we needed 2. When we brought the car back, again, no fuss, we were taken back to the airport at no charge and with a friendly service. Thank you for the wonderful service you gave us!

Approximate cost: $379.80

christinen8 04 Apr 2013

What a lovely review.

adrienneh 25 Apr 2013

Superb never even heard of apex car rental

verified email - 07 Mar 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We have used Apex rental cars a number of times when in New zealand. The cars are clean and reliable, the airport pick ups are great and everyone is friendly and everything is well explained. Have just booked another trip to the North Island with this car rental company based on our previous experiences.

TG
#3 in Victoria Valley VIC
1 review · 200 points
verified email - 13 Jul 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Super service. Free use of 2 child booster seats and gps. Car was in superb condition. Never had such good value and service in renting cars in Australia. Would recommend Apex Car Rental Brisbane to anyone!

Approximate cost: $607 for 11 days

danm13
#8 in Adelaide SA
1 review · 640 points
verified email - 25 Jun 2012
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

We were so impressed with their customer service. Even after our plane was late, and the facility should have been closed, they had stayed open and picked us up from the Airport as promised. The value was fantastic and we couldn't find a better deal. Apex Australia in Brissy were very professional and friendly to deal with. No hidden costs, nothing extra charged to our credit card once we were home, unlike many other competitors.

Approximate cost: $518 for 9 days which included no excess

mels31 09 Jan 2015

these guys sound great - thank you.

verified email - 19 Mar 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Apex Rentals Brisbane are great. The carseats were free for our boys, they picked us up from the airport efficiently and dropped us back promptly. The car was nice and the GPS was definitely worth extra money. Would definitely recommend this company.

verified email - 16 Mar 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I recently hired an Apex rental car for the first time after being a loyal AVIS cm for years. Had a Hyundai Elantra auto for 9 days - a most satisfactory, comfortable and economical car for my aged mother and self. Happy to recommend this model for up to 4 adults or family as boot room was surprisingly spacious. Most impressive though was the cost - it undercut my AVIS corporate rate quote by about $180 without a single compromise on product, extras or service. My hire included Excess Reduction to $500 and a Toll Pass ($18). Apex Car Rental - you truly met my expectations plus some! I will not hire again without getting a quote from this business.

Approximate cost: $468

CrazyCritter
1 review · 200 points
verified email - 16 Mar 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Totally happy with the simplicity to hire a car... no credit card required... just pay upfront! The staff are polite and attend to your needs pronto! The cars are top quality, clean & economical. eTags make using the toll ways a breeze and are cheap to hire and GPS is available to save you time. I always buy the 'Works' package which includes a GPS and unlimited kilometers! Now thats the way to do business!

davidb48
1 review · 0 points
11 Mar 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Extremely reliable friendly staff. Excellant car. Fantastic service. We were met at the airport very promptly & taken to our car. And our return trip was equally as smooth. Would certainly recommend them to everyone.

klausf
#4 in Redlynch QLD
1 review · 200 points
verified email - 26 Feb 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Friendly professional service, well priced, no unexpected extra cost. Highly recommendable rent a car company. Hope will expand Australian wide

Approximate cost: $ 61.00 daily

30 Jan 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Brilliant Service!
Finally a car company that delivers what you need and with no hidden costs attached. From start to finish the ease of booking, collecting, using and returning the vehicle is unsurpassed. The
website was excellent. The customer service was 5 star. The vehicle was brand new and extremely economic to run.
The use of the free GPS and toll tag was extremely beneficial especially when you are traveling on unfamiliar roads. We have recommended and will
continue to recommend Apex Car Rentals Brisbane to anyone contemplating hiring a car. Well Done Apex. You have definitely hit a winning formula.

Approximate cost: $55 a day

kiwicatcherg
1 review · 0 points
08 Sep 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Booking on line was very easy and simple to understand. Office is 5 minutes from airport. On pick up was greeted by a smiling and professional man by the name of Josh. During the trip back to the office (5 min) He informed us of all information from road tolls to sites to see. He even gave us a free upgrade to an Elantra and showed us how to use the GPS. All the cars are Hyundai 2011 models.
Thank You Apex for good old fashioned service will definitely hire from you again.

Approximate cost: $61 per day

bena8
#687 in Melbourne VIC
1 review · 220 points
verified email - 05 Sep 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Online car rental booking, person phoned to confirm. Brand new hyundai fleet we had elantra. Service was excellent. We managed to get the car for $40 per day INCLUSIVE of all insurance, baby seat, etc. Perfect for sunshine coast noosa holiday. Much cheaper than the alternatives (AAMI was $589, Hertz $620 and Avis $595 for same rental). Get on it (they're new, only been open in QLD for 6 weeks). Ask for Pam.

Approximate cost: $400

stakky32 07 Apr 2013

Thanks for the review, handy to know expecially with baby seats!