Very unprofessional and disorganised, Signed papers to buy my car, asked me to take off my car sales advertisement and after multiple confirmations on every step and refusing other potential buyers, they came back after a month to tell me that they won't buy it. All the messages, emails and paperwork on record. What a waste of time.

Very happy with the overall experience Laine did everything he said he was going to before handover I read the reviews before committing to buy and wasn’t disappointed

What do you think Australian Vehicle Locators do really well?

Follow up and follow through

First Class people who do care about their customers, unlike many other Vehicle dealers who are just interested in getting money out of people.

Excellent vehicles, excellent customer service with a true touch of personalization.

It was smooth and professional. The knowledge about the vehicle and the process was calming for a buyer like myself

What do you think Australian Vehicle Locators do really well?

Building rapport with their customers providing top knotch service

What would you say to other people about your experience?
Great service

What do you think Australian Vehicle Locators do really well?

Service was excellent

If you are looking to buy a car I would definatly recommend going to Australian Vehicle Locators, I'm so glad I did, the staff were so friendly and helpful. The cars and the shop are well presented and in really clean condition.

Ben was very professional and helpful.

What do you think Australian Vehicle Locators do really well?
Friendly. High end cars at a great price.

VL present prestige vehicles in A1 condition. We found the car we wanted to our exact spec.
What do you think Australian Vehicle Locators do really well?

See above..!! Quality cars at reasonable prices

Australian Vehicle Locators are great to deal with .we had the help of Ben Hayes, who took all the hard work of selling a car let alone two cars like we had, we were specific of what we wanted to trade up to and they had just the car, Ben was the best help ,we live an hours drive from them, and as we are in the older age group all was arranged by Ben to pick up cars and deliver the new one to Home, Papers all ready back up of owner ship and service records, all we had to do was hand over the same and insure our newly delivered car when Ben drove away with our old cars, We couldn't be Happier with your Help Ben and the back up of the Company you work for, No High pressure typical car sales Man here , Just an honest one.

Approximate cost: $4800

Laine, Hass & Ben made the whole experience pleasant, swift and satisfying. A professional outfit!

What do you think Australian Vehicle Locators do really well?
Customer Service is excellent as is the quality of vehicles on offer.

Approximate cost: $33

Ben was excellent at following through with physical evidence of every claim he made about the vehicle. He was totally transparent in the transaction which gave me confidence in buying the vehicle sight unseen. Ben did everything he could to make the transaction smooth and I commend him and AVL for their professional handling of this purchase.
What do you think Australian Vehicle Locators do really well?
Communication and delivering on their commitments in a timely manner.

Really impressed with the service and attention to detail that Ben Hayes went to to make our purchase special. Ben was relaxed, non pressuring, confident in the product and still took extra steps to make sure we were happy.

They make prestige motoring accessible to ordinary people like us. They appear to buy really well so that you can still provide competitive pricing on quality pre-owned prestige cars. Salesman was helpful without being pushy which was really appreciated. The decision to purchase was ours and we feel comfortable that the purchase was right for us.

Fantastic experience - nice, quick, hassle free transaction - very accommodating. Thanks to Haas, Ben and Laine for looking after us. Would definitely deal with again.

What would you say to other people about your experience?
Everyone there was helpful and nice and are big thumbs up to lanie who got me the car of my dreams

What do you think Australian Vehicle Locators do really well?
Everything

Once we where agreed, everything ran like clock work!

What do you think Australian Vehicle Locators do really well?
They do what they say!

I bought a Porsche from Laine and his team at AVL without even seeing it! and from interstate.
What was shown to me and described over the phone and via email stood to be correct upon delivery.
We couldn't be happier with our Porsche and the follow up since our purchase has been great.
Thoroughly recommend AVL

I was very relieved to feel that someone understood what car I wanted then attained it for me. Great service, great patience with my Leasing arrangements. I would recommend these guys I anyone who doesn't have much time and knows what they want.

Professional Courteous Deliver

Recently purchased a BMW X5 and dealt with Ben H. Also had the pleasure of meeting Laine. The whole end to end transaction was perfect and the level of service and attention to detail was nothing short of excellent. Very consultative and took the trouble to listen and understand exactly what I was looking for. Wouldn't hesitate to recommend.
What do you think Australian Vehicle Locators do really well?
I think it is the complete end to end experience/package. People who listen and have a genuine desire to assist, quality stock, clean premises, competitive pricing, after sales service & follow up.

A fantastic and hassle free experience. Hass was very helpful and attentive. Thank you!

What do you think Australian Vehicle Locators do really well?
Putting the customer first.

Excellent choice of cars at competitive prices and a very efficient professional no nonsense operation

What do you think Australian Vehicle Locators do really well?
Treat the customer professionally

What would you say to other people about your experience?

Good service and quality cars to choose from

What do you think Australian Vehicle Locators do really well?
Great service

PURCHASED RANGE ROVER SPORT

Really good people to deal with and very helpful

What do you think Australian Vehicle Locators do really well?

Customer satisfaction

What would you say to other people about your experience?

Helpful and honest
What do you think Australian Vehicle Locators do really well?
Efficient and though approach

What would you say to other people about your experience?

Absolutely above and beyond what I expected. The sales team went out of their way to make sure I was satisfied with their service.

What do you think Australian Vehicle Locators do really well?

Customer satisfaction. Making sure everything is going smoothly.

What would you say to other people about your experience?

Exceptionally easy to deal with, friendly staff with quality vehicles.

What do you think Australian Vehicle Locators do really well?
High level of customer service.

What would you say to other people about your experience?
great, honest service
What do you think Australian Vehicle Locators do really well?

Treat you as aperson not just a customer

Hass was very helpful in explaining my concerns about the car.There was no pressure at all to purchase the car

Presenting the vehicles well and also reasonably priced

What would you say to other people about your experience?
Not dealing with sales staff at probably multiple locations when shopping, here you can simply say what you want and see what the guys can find you.
It was a good change in the vehicle purchase process, at least for me, which at this point just having picked up my new vehicle, I'll probably repeat in another few years.
Cheers.
What do you think Australian Vehicle Locators do really well?
Understand what you're looking for I think, and simply making the process so easy, that was probably the best part for me.

My experience with the company was, very professional and helpful, they won me over, 11 out of 10. Thanks Guys.
Cheers George.

Genuine people, great cars, great service and highly recommended. You can't go wrong.
What do you think Australian Vehicle Locators do really well?
Care about their customers and only sell quality cars.

Very helpful, prompt reply to any queries, smooth transaction.

Customer service and communication