The best place to buy kids furniture. The staff is extremely helpful and cordial.

Approximate cost: $4000

Ordered a bed from here. Was told that it would be in stock soon and then delivered. Then all I get is an email saying we can't deliver it because our courier couldn't fit it in. This should have been known. When I called early to discuss I was not told of any problems and the person I spoke to acted like I was an inconvenience to her for calling about my purchase. Will not recommended this place to anyone and will be ensuring everyone I know doesn't waste their time with this place.

Excellent customer service. Spoke with Karen and she was lovely. Ordered on a Tuesday and received by Thursday.
Very happy, thank you.
Amy

Approximate cost: $200

Excellent service! I had made the mistake of ordering the wrong pram
Adapter for my capsule when they called to check and make me aware that it was for a twin capsule set up not a single capsule setup. So thankful for them calling ahead so I could cancel my order before they sent it. They definitely went above and beyond with quality service!!

Great quality and great service, definitely coming back.

We bought a net for our baby crib from here and arrived fast and was the best price on the market. It was a great purchase as it helps keep our cats away from our baby when he is sleeping. We had previously bought something else from another shop but the product wasn't very good.

Could not ask for better service we had Tony and Nadine help us with our 3 car seat fittings today, so professional & helpful. Love the nothing is too much trouble attitude. Truely great customer service which is very hard to find these days. Highly recommend!

Best customer service I have ever received! All the staff were so lovely and went above and beyond to help me fit 3 car seats in my car. They assembled my pram for me and I got a great bundle deal. Just really good all round customer service which is quite rare these days. Highly recommend Baby Train to everyone!

I picked up 2 car seats for for my twins today. Upon install noticed scuff marks on one of the seats and asked if it was a display model. Upon being promised it was new, I was still unconvinced. I drove home annoyed that I was made to feel like a fool 25 weeks pregnant too!! Then I noticed the 2 car seats are different, different head rests, different fonts on the brand writing etc. I went back to ask what was going on. I got told over and over that they are still the same. As you could appreciate I wanted them to match for my twins. [Removed name] did not apologise or offer any compensation. Just said we could order more and we could come back. I was then furious, feeling really cheated so I asked for a refund and left. Iv since found he was selling really old models for the same price across the street. [Removed comment] Not happy. Highly DO NOT recommend.

The customer service by staff at the Ringwood store is outstanding! Not only that, but their product knowledge is fabulous and they are really great to talk to! I've bought almost everything from here just because of how great the staff are. Thank-you Baby Train!!