Babytime

check icon 4.4 (15)

Reviews for Babytime (15)

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4.4
15 reviews
5 star icon
9
4 star icon
5
3 star icon
0
2 star icon
0
1 star icon
1
Service Rating
4.2
Quality Rating
4.5
Value Rating
4.4
verified email - 07 Jan 2013
Service Rating
3.0
Quality Rating
5.0
Value Rating
4.0

We purchased most of our baby furniture from this shop.
The staff are very friendly and helpful.
They will price match or better a price, if someone else has the same product but cheaper than them.
They have a huge variety of stock to cater for all your baby needs.

MazB35 07 Jan 2013

I never knew of this store, so thanks for sharing! Its good to find out of other baby stores to try out and shop at! good to hear about price match

verified email - 27 Nov 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

A great place for all your baby needs, and if they havent got it they will try and chase it up. Wether you need a pram, highchair . clothers or rattle, they have it here.

Approximate cost: $varies

verified email - 20 Nov 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I went here when I was in need of a double pram. I was looking for a certain brand and model that only came out a week before I was looking at buying to which so many shipments where all sold up. I dealt with a lovely lady from the geelong and hoppers crossing store and told her I was wanting this pram and needed the second seat as well as I just had my newborn. She explained to me she will do the best she could do to source one. She gave me a call back with in an hour and told me I have one for you and I have thrown in a little present for you. I went and collect the pram and she threw in some pram liners and gave me quite a large discount on the pram. I how ever have shopped there a number of times before and sort of got known by name. We no longer need to go back to this store as my children are now pre-schoolers I won't hesitate going there again if we have a third child

verified email - 23 Aug 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We bought everything we needed on the first visit, the ladies are very friendly and knowledgable and even talked me out of a few purchases and advised we should wait until bubs arrives and then make the choice and different items work for different babies.....Would recommend to anyone....

Approximate cost: $2000

28 Jun 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic store and friendly staff. nothing was too much trouble, and having twins meant we had to buy two of everything. They gave us a great price on everything and I will always go back.

verified email - 12 Jan 2011
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Huge store with just about everything you could want for a new baby or toddler. Good range of many products which makes it fantastic to compare. Prices are competitive and staff are friendly and helpful. Take a look. You'll definitely find everything you need. The only criticism from me would be the entrance - difficult to get in and out with a pram.

deannes5
#99 in Point Cook VIC
1 review · 200 points
verified email - 27 Nov 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I think this store is fabulous. Have bought many many items from there. The ladies are lovely, not pushy but helpful. They will match prices from other stores but always seem to be cheaper anyway.

I always go back there to buy any baby item because I know they have a great range.

I recommend them all the time.

sonyac
#35 in Caroline Springs VIC
1 review · 200 points
verified email - 24 Jan 2010
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

I was looking for a small, light weight stroller for a trip to Adelaide. I went to another baby shop which was well stocked with what I was after only to be offered shocking service (they showed me one stroller and then refused to show me any more!). That's when I discovered Baby Time. The staff there knew there stuff and were very happy to fold stroller after stroller so that I could check their size and weight for the flight. The only criticism that I have of their service was that I did not receive a call to tell me that my purchase had arrived, after waiting a few days I called them. Otherwise great service, knowledgeable staff and good prices.

Approximate cost: $500

verified email - 29 Nov 2009
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I brought a cot from BabyTime for $999.99 and I had a fault in the cot i brought from there and they gave me a new cot plus store credit. I dont think there bad at all.

verified email - 25 Jul 2009
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Buying goods for a baby can be quite difficult and confusing. Baby time made the experience very easy. There service is impeccable. They guide you through the selection process, put all your items on layby and then have everything ready for delivery/pick up when the baby is born. There pricing and service is top notch

verified email - 06 Feb 2008
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The Staff at Babytime we at all times friendly, helpful and never once made us feel like we needed to rush. Their expertise was greatly appreciated, their product knowledge outstanding and unlike to big "super stores", they didn't push the high price items when another product was just as good.

At the end of all our buying, they gave us a great package price which was cheeper than the big stores.

Why would anyone want the advice of a 22 year old single girl working at babyco, when you can tap in the wisdom of a mum with 4 kids at Baytime?

sandyhernan 17 Jan 2009

Ive actually purchased a rocker from babytime and can say they where quite pleasent to me too. BUT when i went back to enquire in regards to a fault that the rocker had, they where not as helpfull as they seemed to be when they where firts trying to sell me it. Although the service might be great before you purchase there products, it would also be good to know that the same quality of service will be offered to you when things go wrong. I called up 2 times and left my contact number and not once did any one call back. so i thought id go in and speak to them personally and no one was as interested in speaking to me and as u say they where busy, so they took my details again and said they will contact me....and they DID NOT! I did not have any of my receipts but i did have the credit card statement which stated the day and my purchase....when i asked the gentleman if it was enough, he said that the company was not going to take that as a form of recepit, when i asked if they could possibly check there records of the month of october, he said it would take too long. So YES they are great when you get there, but unfortunatly not so helpfull when you most need them. But then again you made a purchase, so they wouldnt care less what happens, as they got money at the end of it!!!!!!!

mummy234 29 Nov 2009

Sandyhernan,

They were prob rude to you because you didnt have a RECEIPT how do they know it was that item you took back in that was on your credit card statement? As you had no proof of buying it you could have brought it from somewhere else.
I had a fault in a cot a brought from there and they gave me a new cot plus store credit. I dont think there bad at all.

verified email - 16 Jan 2008
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

Always had good service. One sales lady knows customers and their kids by name. They always seem to have the best prices and very knowledged in carseats.

verified email - 16 Jan 2008
Service Rating
1.0
Quality Rating
3.0
Value Rating
2.0

I'm appalled by their service. I phoned to ask about a replacement for my stroller and was told to call back another day. When I phoned again my details were taken. A week later, nobody had gotten back to me. So when I went to the store to purchase something they took my details down again - no apology for forgetting me. And guess what! I'm still waiting for a call back. I won't be holding my breath but I will be letting them know exactly what I think of their customer service. Rude, rude, rude. I won't be stepping foot in their door any time soon!

sandyhernan 17 Jan 2009

oh my god, i just replied to another ladies comment before i even continued reading any other comments and i just happen to scroll down to see youre comment. I was hopeing to not be the only one who thought that the service at this store is SCHOCKING once they finish off with you. EXACTLY the same thing happen to me....they tell you there too busy and take down youre details and never once call u agian. even when i went back perxsonally to enquire about it, they didnt even apologise. I made a purchase in 2007 and complaint about it FEB 2008 as i had given it as a gift to my sister and till this day i have not received a call.As you mention ITS RUDE RUDE RUDE....so yeah its great to have knowlegde in there products, but pretty crap service...

verified email - 07 Jan 2008
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

We shopped around for the big items we needed for our baby - pram, change table, cot etc and Babytime beat EVERY price we got because they do package costing for you and when we had one store $50.00 cheaper, Babytime beat it by $10.00. Delivery was faster than they estimated and staff carry things to the car for you - FANTASTIC STORE!

Approximate cost: $varies

verified email - 11 Oct 2007
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

Great for all things 'baby'. We have purchased a pram, high chair, toilet training seat, toys, booster seat... they have everything!
Always several staff members available to answer questions & recommend products.
Great to have a huge baby store in such an accessible location.

Approximate cost: $varies